Account Success Manager

vor 1 Monat

Frankfurt am Main, Hessen, Deutschland Landa Corporation Vollzeit

Landa is seeking an experienced Account Success Manager to drive press performance in a specific customer's production workflow and ensure customer success in the DACH region.

In this role, you will be responsible for customer productivity while working closely with different functions to drive faster and better outcomes for the customer.

Responsibilities:
  • Work closely with Landa customers to improve the overall utilization of a Landa Nanographic Press – ensuring customer satisfaction and success.
  • Work with the customer to assist in the selection of work and production best suited to the press to build the volume of pages produced - ensure the Landa promise by delivering the value proposition (applications, quality and productivity)
  • Guide the customer as they ramp up the new press and develop its use throughout the PLC.
  • Be Landa's focal point in front of the customer: build trust with the customer and provide transparency on project progress.
  • Work closely with the Landa field service engineer and with Landa's global service operation. Facilitate clear and accurate communication to achieve faster and better customer outcomes.
  • Support with pre-sales activities in the region, such as demonstrations and sample handling
Requirements
  • Experience with E2E printing production environment, with an in-depth understanding of the production floor
  • Detailed knowledge of customer applications
  • Experience in project management
  • Capability to work in a complex environment with multiple external and internal stakeholders (customer, service, business).
  • Great interpersonal, communication and presentation skills
  • Clear and effective English and German communication skills
  • Capability to build a long-term relationship with the customer

  • Customer Success Manager

    vor 1 Tag

    Frankfurt am Main, Hessen, Deutschland OVHcloud Vollzeit

    About the RoleWe are seeking a highly skilled Customer Success Manager to join our team at OVHcloud. As a Customer Success Manager, you will be responsible for securing adoption and driving customer satisfaction, building customer loyalty to fight churn, reducing Time-to-Value for OVHcloud's customers, and increasing account income through cross-selling &...

  • Customer Success Manager

    Vor 2 Tagen

    Frankfurt am Main, Hessen, Deutschland OVHcloud Vollzeit

    About the RoleWe are seeking a highly skilled Customer Success Manager to join our team at OVHcloud. As a Customer Success Manager, you will be responsible for securing adoption and driving customer satisfaction, building customer loyalty to fight churn, reducing Time-to-Value for OVHcloud's customers, and increasing account income through cross-selling &...

  • Account Manager

    Vor 2 Tagen

    Frankfurt am Main, Hessen, Deutschland Wolt Vollzeit

    About the RoleWe are seeking a highly skilled Account Manager to join our team at Wolt. As an Account Manager, you will be responsible for developing and maintaining strong relationships with our restaurant partners, ensuring their success and satisfaction with our services.Key ResponsibilitiesManage a portfolio of restaurant accounts, providing exceptional...

  • Account Manager

    Vor 2 Tagen

    Frankfurt am Main, Hessen, Deutschland Wolt Vollzeit

    About the RoleWe are seeking a highly skilled Account Manager to join our team at Wolt. As an Account Manager, you will be responsible for developing and maintaining strong relationships with our restaurant partners, ensuring their success and satisfaction with our services.Key ResponsibilitiesManage a portfolio of restaurant accounts, providing exceptional...

  • Customer Success Manager

    Vor 4 Tagen

    Frankfurt am Main, Hessen, Deutschland OVHcloud Vollzeit

    About the RoleAs a Customer Success Manager at OVHcloud, you will play a critical role in ensuring the adoption and satisfaction of our customers. Your primary responsibility will be to build and maintain strong, trustworthy relationships with your portfolio of customers.Main ResponsibilitiesTrusted Advisor: Develop and maintain a deep understanding of...

  • Customer Success Manager

    Vor 5 Tagen

    Frankfurt am Main, Hessen, Deutschland OVHcloud Vollzeit

    About the RoleAs a Customer Success Manager at OVHcloud, you will play a critical role in ensuring the adoption and satisfaction of our customers. Your primary responsibility will be to build and maintain strong, trustworthy relationships with your portfolio of customers.Main ResponsibilitiesTrusted Advisor: Develop and maintain a deep understanding of...

  • Customer Success Manager

    vor 4 Wochen

    Frankfurt am Main, Hessen, Deutschland Wolt Vollzeit

    Job OverviewAre you a seasoned and strategic client relationship manager with a strong service-oriented and analytical approach? If you are looking for a diverse and stimulating role in one of Europe's rapidly expanding companies, we would be eager to connect with you.Role OverviewThe Account Management team is integral to Wolt, ensuring the success of our...

  • Customer Success Manager

    Vor 2 Tagen

    Frankfurt am Main, Hessen, Deutschland OVHcloud Vollzeit

    Job DescriptionKey Responsibilities:Onboard new customers on OVHcloud services by providing comprehensive training and resources.Develop and pitch OVHcloud solutions to customers, ensuring a seamless onboarding experience.Manage a portfolio of customers, providing daily support and guidance on using OVHcloud products and services.Participate in internal...

  • Customer Success Manager

    Vor 2 Tagen

    Frankfurt am Main, Hessen, Deutschland OVHcloud Vollzeit

    Job DescriptionKey Responsibilities:Onboard new customers on OVHcloud services by providing comprehensive training and resources.Develop and pitch OVHcloud solutions to customers, ensuring a seamless onboarding experience.Manage a portfolio of customers, providing daily support and guidance on using OVHcloud products and services.Participate in internal...

  • Technical Account Manager

    Vor 3 Tagen

    Frankfurt am Main, Hessen, Deutschland Splunk Inc Vollzeit

    About the RoleWe are seeking a highly skilled Technical Account Manager to join our team at Splunk Inc. As a Technical Account Manager, you will play a critical role in driving customer success and adoption of our unified security and observability platform.Key ResponsibilitiesProvide high-quality guidance and mentorship to customers on Enterprise-level...

  • Technical Account Manager

    Vor 4 Tagen

    Frankfurt am Main, Hessen, Deutschland Splunk Inc Vollzeit

    About the RoleWe are seeking a highly skilled Technical Account Manager to join our team at Splunk Inc. As a Technical Account Manager, you will play a critical role in driving customer success and adoption of our unified security and observability platform.Key ResponsibilitiesProvide high-quality guidance and mentorship to customers on Enterprise-level...

  • Customer Success Manager

    vor 24 Stunden

    Frankfurt am Main, Hessen, Deutschland SECURED INTELLIGENCE LIMITED Vollzeit

    About the Role:We are seeking an experienced Customer Success Manager to join our team at Secured Intelligence Limited. As a Customer Success Manager, you will be responsible for providing exceptional customer service and helping clients achieve their goals.Key Responsibilities:Perform business health checks to identify areas for improvementDevelop and...

  • Customer Success Manager

    vor 1 Tag

    Frankfurt am Main, Hessen, Deutschland SECURED INTELLIGENCE LIMITED Vollzeit

    About the Role:We are seeking an experienced Customer Success Manager to join our team at Secured Intelligence Limited. As a Customer Success Manager, you will be responsible for providing exceptional customer service and helping clients achieve their goals.Key Responsibilities:Perform business health checks to identify areas for improvementDevelop and...

  • Account Manager

    Vor 5 Tagen

    Frankfurt am Main, Hessen, Deutschland oraise Gruppe Vollzeit

    About the RoleWe are seeking a highly motivated and experienced Account Manager to join our team at oraise Gruppe. As an Account Manager, you will be responsible for building and maintaining strong relationships with our existing clients and identifying new business opportunities.Key ResponsibilitiesDevelop and execute sales strategies to drive business...

  • Account Manager

    Vor 4 Tagen

    Frankfurt am Main, Hessen, Deutschland oraise Gruppe Vollzeit

    About the RoleWe are seeking a highly motivated and experienced Account Manager to join our team at oraise Gruppe. As an Account Manager, you will be responsible for building and maintaining strong relationships with our existing clients and identifying new business opportunities.Key ResponsibilitiesDevelop and execute sales strategies to drive business...

  • Customer Success Manager

    Vor 3 Tagen

    Frankfurt am Main, Hessen, Deutschland Workiva Germany GmbH Vollzeit

    **Job Summary**As a critical member of our customer-facing team at Workiva Germany GmbH, you will drive the success of our customers on the Workiva platform. You will serve as the primary point of contact for assigned customers, managing the entire customer lifecycle, focusing on positive business outcomes and identifying opportunities for growth within...

  • Customer Success Manager

    Vor 5 Tagen

    Frankfurt am Main, Hessen, Deutschland Workiva Germany GmbH Vollzeit

    **Job Summary**As a critical member of our customer-facing team at Workiva Germany GmbH, you will drive the success of our customers on the Workiva platform. You will serve as the primary point of contact for assigned customers, managing the entire customer lifecycle, focusing on positive business outcomes and identifying opportunities for growth within...

  • Customer Success Manager

    vor 1 Tag

    Frankfurt am Main, Hessen, Deutschland SECURED INTELLIGENCE LIMITED Vollzeit

    About the RoleWe are seeking an experienced Customer Success Manager to join our team at Secured Intelligence Limited. As a key member of our organization, you will be responsible for driving customer success and growth across our climate data management portfolio.Key ResponsibilitiesBuild Deep Relationships: Develop and maintain strong relationships with...

  • Customer Success Manager

    vor 1 Tag

    Frankfurt am Main, Hessen, Deutschland SECURED INTELLIGENCE LIMITED Vollzeit

    About the RoleWe are seeking an experienced Customer Success Manager to join our team at Secured Intelligence Limited. As a key member of our organization, you will be responsible for driving customer success and growth across our climate data management portfolio.Key ResponsibilitiesBuild Deep Relationships: Develop and maintain strong relationships with...

  • Customer Success Manager

    Vor 6 Tagen

    Frankfurt am Main, Hessen, Deutschland Swiss Re Vollzeit

    About the RoleWe are seeking a highly motivated and customer-focused professional to join our team as a Customer Success Manager. As a key member of our Customer Success team, you will be responsible for ensuring the successful adoption and utilization of our SaaS platform, Risk Data and Services (RDS), by our clients in the DACH region.Key...