Aktuelle Jobs im Zusammenhang mit Customer Success Manager - Frankfurt am Main, Hessen - OVHcloud
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Customer Success Manager
vor 3 Wochen
Frankfurt am Main, Hessen, Deutschland OVHcloud VollzeitAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at OVHcloud. As a Customer Success Manager, you will be responsible for ensuring the adoption and satisfaction of our customers, building customer loyalty, and driving revenue growth.Key ResponsibilitiesDevelop and maintain strong relationships with customers to...
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Customer Success Manager
vor 3 Wochen
Frankfurt am Main, Hessen, Deutschland OVHcloud VollzeitAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at OVHcloud. As a Customer Success Manager, you will be responsible for ensuring the adoption and satisfaction of our customers, building customer loyalty, and driving revenue growth.Key ResponsibilitiesDevelop and maintain strong relationships with customers to...
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Customer Success Manager
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Customer Success Manager
vor 2 Wochen
Frankfurt am Main, Hessen, Deutschland OVHcloud VollzeitCustomer Success Manager at OVHcloudMain ResponsibilitiesBuild and maintain strong relationships with customers.Collaborate with cross-functional teams to ensure customer needs are met.Act as an advocate for customers within OVHcloud.Provide training and resources to help customers get started with OVHcloud's services.Assist customers in adopting or growing...
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Customer Success Manager
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Frankfurt am Main, Hessen, Deutschland Workiva Germany GmbH VollzeitCustomer Success ManagerAs a key member of our customer-facing team, you will play a critical role in driving the success of our customers on the Workiva platform. Your primary responsibility will be to serve as the primary point of contact for assigned customers, managing the entire customer lifecycle and focusing on positive business outcomes.Key...
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Customer Success Manager
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Frankfurt am Main, Hessen, Deutschland Workiva Germany GmbH VollzeitCustomer Success ManagerAs a key member of our customer-facing team, you will play a critical role in driving the success of our customers on the Workiva platform. Your primary responsibility will be to serve as the primary point of contact for assigned customers, managing the entire customer lifecycle and focusing on positive business outcomes.Key...
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Customer Success Manager
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Customer Success Manager
vor 3 Wochen
Frankfurt am Main, Hessen, Deutschland iVE VollzeitAbout the RoleWe are seeking a highly skilled Customer Success Manager to drive the adoption and expansion of our digital asset infrastructure for financial institutions and enterprises. As a key member of our team, you will play a crucial role in delivering our product to customers, building strategic partnerships, and driving annual recurring revenue...
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Customer Success Manager
Vor 7 Tagen
Frankfurt am Main, Hessen, Deutschland Interxion VollzeitAbout the RoleAs a key member of our Customer Success Management Team, you will be responsible for ensuring the effective administration, coordination, and evaluation of Customer Success plans and programs. This involves recruiting, coaching, and growing a high-performing CSM team, as well as successful planning and responsibility distribution within the...
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Customer Success Manager DACH
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Customer Success Manager DACH
vor 1 Monat
Frankfurt am Main, Hessen, Deutschland Jedox VollzeitAbout the RoleThe Customer Success Manager is a critical position at Jedox, responsible for delivering exceptional customer experiences and driving business growth. As a trusted advisor, you will work closely with clients to understand their needs and develop tailored solutions to meet their goals.Key ResponsibilitiesDevelop and maintain strong relationships...
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Customer Success Manager DACH
vor 3 Wochen
Frankfurt am Main, Hessen, Deutschland Jedox VollzeitAbout the RoleThe Customer Success Manager is a critical position at Jedox, responsible for delivering exceptional customer experiences and driving business growth. As a trusted advisor, you will work closely with clients to understand their needs and develop tailored solutions to meet their goals.Key ResponsibilitiesDevelop and maintain strong relationships...
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Customer Success Manager DACH
vor 3 Wochen
Frankfurt am Main, Hessen, Deutschland Jedox VollzeitAbout the RoleThe Customer Success Manager is a critical position at Jedox, responsible for delivering exceptional customer experiences and driving business growth. As a trusted advisor, you will work closely with clients to understand their needs and develop tailored solutions to meet their goals.Key ResponsibilitiesDevelop and maintain strong relationships...
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Customer Success Manager DACH
vor 4 Wochen
Frankfurt am Main, Hessen, Deutschland Jedox VollzeitAbout the RoleThe Customer Success Manager is a critical position at Jedox, responsible for delivering exceptional customer experiences and driving business growth. As a trusted advisor, you will work closely with clients to understand their needs and develop tailored solutions to meet their goals.Key ResponsibilitiesDevelop and maintain strong relationships...
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Customer Success Manager DACH
vor 4 Wochen
Frankfurt am Main, Hessen, Deutschland Jedox VollzeitAbout the RoleThe Customer Success Manager is a critical position at Jedox, responsible for delivering exceptional customer experiences and driving business growth. As a trusted advisor, you will work closely with clients to understand their needs and develop tailored solutions to meet their goals.Key ResponsibilitiesDevelop and maintain strong relationships...
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Customer Success Manager
vor 1 Monat
Frankfurt am Main, Hessen, Deutschland OVHcloud VollzeitJob DescriptionAs a Customer Success Manager at OVHcloud, you will play a crucial role in ensuring the adoption and satisfaction of our customers. Your primary objective will be to build strong, trustworthy relationships with your portfolio of customers, acting as a trusted advisor and advocate within OVHcloud.Main ResponsibilitiesDevelop and maintain a deep...
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Customer Success Manager
vor 1 Monat
Frankfurt am Main, Hessen, Deutschland OVHcloud VollzeitJob DescriptionAs a Customer Success Manager at OVHcloud, you will play a crucial role in ensuring the adoption and satisfaction of our customers. Your primary objective will be to build strong, trustworthy relationships with your portfolio of customers, acting as a trusted advisor and advocate within OVHcloud.Main ResponsibilitiesDevelop and maintain a deep...
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Customer Success Manager
vor 2 Monaten
Frankfurt am Main, Hessen, Deutschland Workiva Germany GmbH Vollzeit**Job Summary**As a critical member of our customer-facing team at Workiva Germany GmbH, you will drive the success of our customers on the Workiva platform. You will serve as the primary point of contact for assigned customers, managing the entire customer lifecycle, focusing on positive business outcomes and identifying opportunities for growth within...
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Customer Success Manager
vor 2 Monaten
Frankfurt am Main, Hessen, Deutschland Workiva Germany GmbH Vollzeit**Job Summary**As a critical member of our customer-facing team at Workiva Germany GmbH, you will drive the success of our customers on the Workiva platform. You will serve as the primary point of contact for assigned customers, managing the entire customer lifecycle, focusing on positive business outcomes and identifying opportunities for growth within...
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Customer Success Manager DACH
vor 2 Wochen
Frankfurt am Main, Hessen, Deutschland Jedox VollzeitAbout the RoleThe Customer Success Manager plays a pivotal role in driving the growth and success of our clients. As a trusted advisor, you will be responsible for understanding the diverse needs and use cases across our clientele and providing relevant solutions to empower our customers and turn them into promoters for Jedox.Key ResponsibilitiesDevelop and...
Customer Success Manager
vor 2 Monaten
About the Role
We are seeking a highly skilled Customer Success Manager to join our team at OVHcloud. As a Customer Success Manager, you will be responsible for securing adoption and driving customer satisfaction, building customer loyalty to fight churn, reducing Time-to-Value for OVHcloud's customers, and increasing account income through cross-selling & upselling.
Main Responsibilities
- Trusted Advisor: Build and maintain a strong and trustworthy relationship with your portfolio of customers.
- Collaboration: Work closely with other teams within OVHcloud to ensure that customer needs are incorporated into the product development process.
- Customer Advocacy: Act as an advocate for the customer within OVHcloud.
- Onboarding on new services: Help customers get started with the product or service by providing trainings and resources.
- Adoption and Expansion: Assist customers in adopting or growing their usage of OVHcloud's services, while reducing time to value from their investment.
Future Impact
In the next 6 months, you will complete onboarding and training to be able to pitch OVHcloud's solution, manage a portfolio of customers, monitor various action plans and analyze the results and performance indicators, particularly on the loyalty of your accounts, and take part to internal projects and contribute to team meetings.
In the next 12 months, you will develop and enforce your customers' interactions, become a CSM Referent to at least one Sales' cluster, lead international OVHcloud's initiatives, undertake various loyalty initiatives, and be autonomous to deploy an OVHcloud's Success Account Plan (SAP) with your customers.
Skills Required
- You are customer-centric and have a demonstrable experience in customer-facing interactions.
- You have experience in the Information Technology field (Cloud, network, operating systems, storage and/or virtualization) and know the benefits and challenges of moving to the cloud.
- You are equipped with strong interpersonal skills: diplomacy, eloquence, enthusiasm, and commercial flair.
- You have communication skills in German (at least C1) and English (B2 level required).
- You are dedicated and want to have a positive impact on your internal and/or external contacts.
- You know how to evaluate and control the risk and manage situations of conflict.
- You are organized, disciplined, and have a good team spirit.
- You collaborate easily with cross-functional teams.
- You are autonomous and know how to take initiative.
- You have a curious mind and are comfortable with financial concepts, numerous communication, and CRM tools.
That's a Plus
- You have vertical & sector knowledge.
- You have an ITIL certification.
