Aktuelle Jobs im Zusammenhang mit Customer Success Manager - Frankfurt am Main, Hessen - SECURED INTELLIGENCE LIMITED
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Customer Success Manager
vor 3 Wochen
Frankfurt am Main, Hessen, Deutschland OVHcloud VollzeitAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at OVHcloud. As a Customer Success Manager, you will be responsible for ensuring the adoption and satisfaction of our customers, building customer loyalty, and driving revenue growth.Key ResponsibilitiesDevelop and maintain strong relationships with customers to...
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Customer Success Manager
vor 3 Wochen
Frankfurt am Main, Hessen, Deutschland OVHcloud VollzeitAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at OVHcloud. As a Customer Success Manager, you will be responsible for ensuring the adoption and satisfaction of our customers, building customer loyalty, and driving revenue growth.Key ResponsibilitiesDevelop and maintain strong relationships with customers to...
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Customer Success Manager
vor 2 Wochen
Frankfurt am Main, Hessen, Deutschland Workiva Germany GmbH VollzeitCustomer Success ManagerAs a key member of our customer-facing team, you will drive the success of our customers on the Workiva platform. Your primary responsibility will be to manage the entire customer lifecycle, focusing on positive business outcomes and identifying opportunities for growth within customer accounts.Key Responsibilities:Drive customer...
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Customer Success Manager
vor 2 Wochen
Frankfurt am Main, Hessen, Deutschland OVHcloud VollzeitCustomer Success Manager at OVHcloudMain ResponsibilitiesBuild and maintain strong relationships with customers.Collaborate with cross-functional teams to ensure customer needs are met.Act as an advocate for customers within OVHcloud.Provide training and resources to help customers get started with OVHcloud's services.Assist customers in adopting or growing...
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Customer Success Manager
vor 2 Monaten
Frankfurt am Main, Hessen, Deutschland Workiva Germany GmbH VollzeitCustomer Success ManagerAs a key member of our customer-facing team, you will play a critical role in driving the success of our customers on the Workiva platform. Your primary responsibility will be to serve as the primary point of contact for assigned customers, managing the entire customer lifecycle and focusing on positive business outcomes.Key...
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Customer Success Manager
vor 2 Monaten
Frankfurt am Main, Hessen, Deutschland Workiva Germany GmbH VollzeitCustomer Success ManagerAs a key member of our customer-facing team, you will play a critical role in driving the success of our customers on the Workiva platform. Your primary responsibility will be to serve as the primary point of contact for assigned customers, managing the entire customer lifecycle and focusing on positive business outcomes.Key...
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Customer Success Manager
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Frankfurt am Main, Hessen, Deutschland iVE VollzeitAbout the RoleWe are seeking a highly skilled Customer Success Manager to drive the adoption and expansion of our digital asset infrastructure for financial institutions and enterprises. As a key member of our team, you will play a crucial role in delivering our product to customers, building strategic partnerships, and driving annual recurring revenue...
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Customer Success Manager
vor 3 Wochen
Frankfurt am Main, Hessen, Deutschland iVE VollzeitAbout the RoleWe are seeking a highly skilled Customer Success Manager to drive the adoption and expansion of our digital asset infrastructure for financial institutions and enterprises. As a key member of our team, you will play a crucial role in delivering our product to customers, building strategic partnerships, and driving annual recurring revenue...
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Customer Success Manager
vor 1 Woche
Frankfurt am Main, Hessen, Deutschland Interxion VollzeitAbout the RoleAs a key member of our Customer Success Management Team, you will be responsible for ensuring the effective administration, coordination, and evaluation of Customer Success plans and programs. This involves recruiting, coaching, and growing a high-performing CSM team, as well as successful planning and responsibility distribution within the...
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Customer Success Manager DACH
vor 1 Monat
Frankfurt am Main, Hessen, Deutschland Jedox VollzeitAbout the RoleThe Customer Success Manager is a critical position at Jedox, responsible for delivering exceptional customer experiences and driving business growth. As a trusted advisor, you will work closely with clients to understand their needs and develop tailored solutions to meet their goals.Key ResponsibilitiesDevelop and maintain strong relationships...
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Customer Success Manager DACH
vor 1 Monat
Frankfurt am Main, Hessen, Deutschland Jedox VollzeitAbout the RoleThe Customer Success Manager is a critical position at Jedox, responsible for delivering exceptional customer experiences and driving business growth. As a trusted advisor, you will work closely with clients to understand their needs and develop tailored solutions to meet their goals.Key ResponsibilitiesDevelop and maintain strong relationships...
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Customer Success Manager DACH
vor 3 Wochen
Frankfurt am Main, Hessen, Deutschland Jedox VollzeitAbout the RoleThe Customer Success Manager is a critical position at Jedox, responsible for delivering exceptional customer experiences and driving business growth. As a trusted advisor, you will work closely with clients to understand their needs and develop tailored solutions to meet their goals.Key ResponsibilitiesDevelop and maintain strong relationships...
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Customer Success Manager DACH
vor 3 Wochen
Frankfurt am Main, Hessen, Deutschland Jedox VollzeitAbout the RoleThe Customer Success Manager is a critical position at Jedox, responsible for delivering exceptional customer experiences and driving business growth. As a trusted advisor, you will work closely with clients to understand their needs and develop tailored solutions to meet their goals.Key ResponsibilitiesDevelop and maintain strong relationships...
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Customer Success Manager DACH
vor 1 Monat
Frankfurt am Main, Hessen, Deutschland Jedox VollzeitAbout the RoleThe Customer Success Manager is a critical position at Jedox, responsible for delivering exceptional customer experiences and driving business growth. As a trusted advisor, you will work closely with clients to understand their needs and develop tailored solutions to meet their goals.Key ResponsibilitiesDevelop and maintain strong relationships...
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Customer Success Manager DACH
vor 1 Monat
Frankfurt am Main, Hessen, Deutschland Jedox VollzeitAbout the RoleThe Customer Success Manager is a critical position at Jedox, responsible for delivering exceptional customer experiences and driving business growth. As a trusted advisor, you will work closely with clients to understand their needs and develop tailored solutions to meet their goals.Key ResponsibilitiesDevelop and maintain strong relationships...
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Customer Success Manager
vor 1 Monat
Frankfurt am Main, Hessen, Deutschland OVHcloud VollzeitJob DescriptionAs a Customer Success Manager at OVHcloud, you will play a crucial role in ensuring the adoption and satisfaction of our customers. Your primary objective will be to build strong, trustworthy relationships with your portfolio of customers, acting as a trusted advisor and advocate within OVHcloud.Main ResponsibilitiesDevelop and maintain a deep...
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Customer Success Manager
vor 1 Monat
Frankfurt am Main, Hessen, Deutschland OVHcloud VollzeitJob DescriptionAs a Customer Success Manager at OVHcloud, you will play a crucial role in ensuring the adoption and satisfaction of our customers. Your primary objective will be to build strong, trustworthy relationships with your portfolio of customers, acting as a trusted advisor and advocate within OVHcloud.Main ResponsibilitiesDevelop and maintain a deep...
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Customer Success Manager
vor 2 Monaten
Frankfurt am Main, Hessen, Deutschland Workiva Germany GmbH Vollzeit**Job Summary**As a critical member of our customer-facing team at Workiva Germany GmbH, you will drive the success of our customers on the Workiva platform. You will serve as the primary point of contact for assigned customers, managing the entire customer lifecycle, focusing on positive business outcomes and identifying opportunities for growth within...
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Customer Success Manager
vor 2 Monaten
Frankfurt am Main, Hessen, Deutschland Workiva Germany GmbH Vollzeit**Job Summary**As a critical member of our customer-facing team at Workiva Germany GmbH, you will drive the success of our customers on the Workiva platform. You will serve as the primary point of contact for assigned customers, managing the entire customer lifecycle, focusing on positive business outcomes and identifying opportunities for growth within...
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Customer Success Manager DACH
vor 3 Wochen
Frankfurt am Main, Hessen, Deutschland Jedox VollzeitAbout the RoleThe Customer Success Manager plays a pivotal role in driving the growth and success of our clients. As a trusted advisor, you will be responsible for understanding the diverse needs and use cases across our clientele and providing relevant solutions to empower our customers and turn them into promoters for Jedox.Key ResponsibilitiesDevelop and...
Customer Success Manager
vor 2 Monaten
We are seeking an experienced Customer Success Manager to join our team at Secured Intelligence Limited. As a key member of our organization, you will be responsible for driving customer success and growth across our climate data management portfolio.
Key Responsibilities- Build Deep Relationships: Develop and maintain strong relationships with our customers, understanding their needs, goals, and challenges.
- Drive Customer Journey: Collaborate with customers to ensure they achieve their desired outcomes, retaining and growing their business.
- Customer Insights: Gather and document customer information, including their organization, needs, goals, and challenges.
- Customer Engagement: Engage with customers through regular meetings, service reviews, and product trainings.
- Product Expertise: Educate and train customers on the best ways to use our products and its new features.
- Primary Point of Contact: Serve as the primary point of contact for day-to-day activities and support escalations.
- Revenue Growth: Identify and drive revenue opportunities, including contract renewals and upsell opportunities.
- Product Awareness: Promote awareness of our latest innovations and product developments.
- Trusted Advisor: Develop as a trusted advisor for our clients, providing guidance and support.
- Account Planning: Create and update internal customer account plans, including strategy, success criteria, and execution plans.
- Commercial and Financial Management: Manage, track, and trace commercial and financial affairs.
- Business Health Checks: Perform business health checks to ensure customer success.
- Customer-Facing Experience: Proven experience in a customer-facing role.
- Consulting or Account Management: Experience with consulting or account management is a plus.
- Communication Skills: Excellent communication and empathy skills to become a trusted advisor for our clients.
- Collaboration: Ability to collaborate effectively with different internal teams.
- Product Knowledge: Enjoy learning about our products and their technical foundation.
- Business Insight: Show business insight to understand the client's needs while maintaining a professional attitude.
- Analytical Mindset: Combine an analytical mindset with a can-do attitude.
- Fluency in English: Fluency in English is required.
Secured Intelligence Limited is a leading provider of climate data management solutions. We are committed to delivering exceptional customer service and helping our clients achieve their desired outcomes.
