Team Lead Customer Service

Instapro Group (MyHammer.de) is currently seeking a Customer Service Team Lead to join our Operations team. The primary focus of the role is the management of our Customer Service team, which is responsible for core and new test campaigns with the objective to promote our product and ensure customer satisfaction. As a Customer Service Team Lead, you will be...

Job DescriptionLead and develop customer service teamsMain tasks and responsibilities:Drive the performance and KPIs of your market Service Levels and CSATManage call center operations such as queue monitoring, agent availability and backlogs to ensureexceptional serviceTake ownership of implementing process improvements and the creation of customer service...

**Company Description** Omio's vision is to enable seamless travel for people anywhere, in any way. We are bringing all global transport options into a single distribution system to create magical end-to-end consumer journeys. With Omio, you can easily compare and book trains, buses, ferries, and flights across Europe, the US, and Canada using a single...

Instapro Group (MyHammer.de) is currently seeking a Customer Service Team Lead to join our Operations team. The primary focus of the role is the management of our Customer Service team, which is responsible for core and new test campaigns with the objective to promote our product and ensure customer satisfaction. As a Customer Service Team Lead, you will be...

Opteven Deutschland: A New Chapter in Customer ServiceAt Opteven Deutschland, we are embarking on an exciting journey to establish a new Customer Service department. As the Head of this emerging team, you will play a pivotal role in shaping our customer experience and driving business growth.Key Responsibilities:Lead the development and implementation of...

We are looking for a talented individual to join our Workstation Customer Care team as a Customer Service Agent. This role involves providing exceptional customer service to our clients, resolving their queries and issues in a timely and professional manner.Key Responsibilities:Deliver outstanding customer service through various communication...

**Unternehmensbeschreibung** Choose challenge. Choose pace. Choose growth.** Für unsere offene Position als **Team Lead Customer Service (d/m/w)** suchen wir dich! Starte im Quality Management Team und sei verantwortlich für das Qualitätsmanagement auf operativer und strategischer Ebene unserer Marke Autohero. Als Teilbereich des Customer Service trägst...

Your Responsibilities - Lead our Incident Management and 3rd level support function for Raisin’s European platforms. - Manage incident and 3rd level ticket resolution with speed, cross-functional collaboration and accuracy. - Identify incidents, both within Raisin’s internal services as well as with external partners, assess escalation paths and monitor...

**Your IT Future, Delivered** **Team Lead Customer Enabling Services (m/w/d)** Location: Berlin, Bonn Als IT Services liefern wir im Build - und Run-Bereich IT-Lösungen und Infrastrukturen für die DHL Group auf Spitzenniveau. Wir halten internationale Lieferketten mit unserer neuesten IT-Infrastruktur am Laufen. Zuverlässigkeit, Performance und eine...

**In short**: Our EMEA Customer Service Team (we call it Happiness Delivery team) is growing, just like On, and with this comes the exciting opportunity to become a Happiness Deliverer Training Lead EMEA. We are looking for an enthusiastic Trainer to lead our Onboarding Training Team with Coaches and Coaching Coordinator, delivering an outstanding...

YOUR CHALLENGE For our office in the heart of Berlin-Kreuzberg, we’re looking for a new, full-time Team Lead Customer Service (f/m/d): someone who knows intuitively what our customers need, and is driven by the satisfaction of providing friendly, customer-centric service. If you love our products, match data and intuition to find the best possible...

About UsWorkstation Customer Care is a leading online retailer offering a wide variety of products at unbeatable prices. Our mission is to provide an exceptional shopping experience for our customers, and we're looking for a talented individual to join our team as a customer service representative.

Virta is on a mission to revolutionize EV charging with our cutting-edge SaaS platform. We're looking for a sharp and technically skilled **Customer Success** **Team Lead** to join our growing team to support our clients and sales executives in the DACH region. As a Customer Success Team Lead, you will develop and maintain strong relationships with customers...

**Your Mission** As our Support Team Lead, it will be your mission to lead & scale the Support team to maintain their stellar customer service. We’ve got a 95%+customer satisfaction rate, and together with your team, you’ll keep it that way. To do this, you will bring your player/coach mindset to ensure our fast-growing team is always ready to rumble....

Company Description **About Omio** Omio is pursuing a vision of delivering the world's travel inventory to enable journeys to and from anywhere. As the largest source of travel inventory globally we work with 1000+ suppliers operating in 37 countries in Europe and North America. We are the destination of choice for 700m+ users annually across our two...

Company Description **About Omio** Omio is pursuing a vision of delivering the world's travel inventory to enable journeys to and from anywhere. As the largest source of travel inventory globally we work with 1000+ suppliers operating in 37 countries in Europe and North America. We are the destination of choice for 700m+ users annually across our two...

**JOB DESCRIPTION** Excited by the opportunity to build innovative digital retail banking products and services in a start-up environment, backed by one of the leading financial service providers worldwide? Join us at JPMorgan & Chase Co. at our newest European hub for Chase bank, located in the heart of Berlin. In this exciting chapter of continued growth...

Via builds technology that transforms transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals. As a **Customer Support Team Lead **you will be responsible for a team of agents responsible for supporting riders and drivers for our innovative public...

Customer Experience Innovator at Porsche DigitalWe're seeking a highly skilled Quality Lead to revolutionize customer service at Porsche Digital. In this role, you'll oversee quality topics across all hubs and collaborate with Porsche AG to drive exceptional customer experiences.About the JobAs a Quality Lead, you'll be responsible for coordinating and...

Our client is a fast-growing company that is transforming the retail industry with deliveries in minutes. They are looking for talents (M/F/d) from all fields to complete their team. They believe that their leading edge technology and their inclusive corporate culture will be a huge advantage in achieving their goal of becoming the leader in this...