Customer Service Representative

Vor 6 Tagen


Holzwickede, Nordrhein-Westfalen, Deutschland Gant Dach GmbH Vollzeit

We are seeking a highly skilled and customer-focused professional to join our team at Gant Dach GmbH as a Customer Support Agent Dutch/English. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers through various digital channels.

Key Responsibilities:

  • Provide timely and effective support to customers via phone, email, and chat
  • Utilize customer service tools such as Salesforce Service Cloud and Marketing Cloud to manage customer interactions
  • Develop and maintain a deep understanding of our products and services to provide accurate and helpful information to customers
  • Collaborate with internal teams to resolve customer issues and improve overall customer experience
  • Stay up-to-date with industry trends and best practices in customer service to continuously improve our service standards

Requirements:

  • Fluent Dutch and excellent English language skills
  • Previous experience in customer service or a related field
  • Strong problem-solving and communication skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Strong customer service skills and a passion for delivering exceptional customer experiences

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package
  • A chance to work with a leading brand in the industry


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