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Technical Support Specialist
vor 1 Monat
Kornit Digital is a leading-edge company that develops, manufactures, and markets state-of-the-art printing solutions for the textile, garment & apparel decorating industries.
We are seeking a skilled Remote Service Engineer to join our team in Germany.
Key Responsibilities:- Provide professional 1st-level technical support to customers experiencing issues related to their Kornit Digital printers and application software.
- Troubleshoot and diagnose hardware and software faults.
- Accurately report incoming cases and ensure continuous communication with the team.
- Document all activities using the provided systems and tools.
- Promote Kornit's service offerings among customers.
- Technical degree or equivalent experience in mechanical, digital, and electronic technology.
- 3 years of experience in a technical position servicing electro-mechanical devices.
- Flexibility to travel for on-site service visits up to 20% when needed.
- Knowledge of the digital printing industry and personal computers.
- Excellent analytical thinking and communication skills.
Interested candidates should submit their CV and application letter with salary requirements and the earliest possible starting date.
