Technical Field Service Specialist

vor 4 Wochen


Düsseldorf, Nordrhein-Westfalen, Deutschland Resideo Vollzeit

The ADI Centre of Excellence is seeking a highly motivated Technical Field Service Specialist to deliver exceptional customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention, and increases profitability.

Key Responsibilities:

  • Collaborate with the internal technical team to provide support to customers and sales.
  • Work closely with Field Sales & Key Accounts to offer customers value-added technical services for CCTV, IP Video, and Access Control.
  • Conduct site surveys, project and system design, technical product demonstrations, and develop and deliver classroom-based training courses.
  • Provide pre-configuration, onsite commissioning, and post-sales technical support both remotely and onsite.
  • Support on-site installations, diagnose errors or technical problems, and determine proper solutions.
  • Produce timely and detailed service reports and document processes.
  • Follow all company procedures and protocols and cooperate with the technical team.

Requirements:

  • University degree or equivalent.
  • Experience in a similar technical support role within the electronics industry.
  • Fluency in German and English.

We Value:

  • Excellent interpersonal, verbal, and written communication skills.
  • Professional attitude to work.
  • Good administrative skills.
  • Ability to work on own initiative and under pressure.

We Offer:

  • Attractive employment conditions.
  • Opportunity to work independently.
  • Varied area of responsibility.


  • Düsseldorf, Nordrhein-Westfalen, Deutschland Resideo Vollzeit

    The ADI Centre of Excellence is seeking a highly motivated Technical Field Service Specialist to deliver exceptional customer service experience. The ideal candidate will work closely with the internal technical team to provide support to customers and sales, while also collaborating with Field Sales & Key Accounts to offer value-added technical services for...


  • Düsseldorf, Nordrhein-Westfalen, Deutschland Resideo Vollzeit

    The ADI Centre of Excellence is seeking a highly motivated Technical Field Service Specialist to deliver exceptional customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention, and increases profitability.Key Responsibilities:Work closely with the internal technical team to offer...


  • Düsseldorf, Nordrhein-Westfalen, Deutschland Renesas Electronics Vollzeit

    Job OverviewWe are seeking a skilled Electronics Field Technical Specialist to join our team in North and West Germany, including the Netherlands. This role will focus on supporting customers with Analog and Power Products.

  • Field Service Engineer

    vor 4 Wochen


    Düsseldorf, Nordrhein-Westfalen, Deutschland Resideo Vollzeit

    The Resideo Centre of Excellence is committed to delivering exceptional technical support to our customers, providing pre- and post-sales support for over 300 products from 15 to 20 different vendors in the Fire & Security industry. We are seeking a skilled Technical Field Service Technician to drive service success, enhance customer satisfaction, and...


  • Düsseldorf, Nordrhein-Westfalen, Deutschland Resideo Vollzeit

    The Resideo Centre of Excellence is responsible for delivering exceptional technical support to our customers, providing pre and post-sales assistance for over 300 products from 15 to 20 different manufacturers, covering all aspects of fire and security technology.Key Responsibilities:Liaise with the internal technical team to provide seamless customer...


  • Düsseldorf, Nordrhein-Westfalen, Deutschland Resideo Vollzeit

    The ADI Centre of Excellence is a leading provider of technical support services for fire and security technology. We are seeking a highly motivated Technical Support Technician to join our team and provide exceptional customer service.Key Responsibilities:Liaise with internal technical teams to support customers and sales.Work closely with field sales and...


  • Düsseldorf, Nordrhein-Westfalen, Deutschland Kornit Digital Vollzeit

    About Kornit DigitalWe are seeking a skilled Remote Service Engineer to join our team in GermanyScope & ResponsibilitiesProvide professional technical support to customers experiencing issues with Kornit Digital printers and application softwareTroubleshoot and diagnose hardware and software faultsAccurately report incoming casesEnsure continuous and...


  • Düsseldorf, Nordrhein-Westfalen, Deutschland UBISOFT BLUE BYTE Vollzeit

    Job SummaryWe are seeking a skilled Technical Support Specialist to join our team at Ubisoft Blue Byte. As a Technical Support Specialist, you will be responsible for delivering high-quality technical support to our employees, ensuring that our IT infrastructure runs smoothly and efficiently.Key ResponsibilitiesProvide on-site and remote technical support to...


  • Düsseldorf, Nordrhein-Westfalen, Deutschland Northreach Vollzeit

    We are seeking a skilled Technical Customer Support Specialist to provide exceptional support through both phone and email channels to VIP Customers at Northreach.Key Responsibilities:Engage with VIP customers to address their technical inquiries and provide troubleshooting assistance for electronic products, particularly smartphones.Utilize your in-depth...


  • Düsseldorf, Nordrhein-Westfalen, Deutschland Northreach Vollzeit

    We are seeking a Technical Customer Support Specialist to provide exceptional support through both phone and email channels to VIP Customers at Northreach.Key Responsibilities:Engage with VIP customers to address their technical inquiries and provide troubleshooting assistance for electronic products, particularly smartphones.Utilize your in-depth knowledge...


  • Düsseldorf, Nordrhein-Westfalen, Deutschland Copeland Vollzeit

    At Copeland, we're revolutionizing the automated test industry with innovative technologies and a passion for excellence. As a Technical Commissioning Specialist, you'll play a crucial role in our mission to deliver outstanding solutions to our customers.Key Responsibilities:Lead the commissioning of complex test and measurement systemsAct as the primary...

  • Technical Specialist

    vor 4 Wochen


    Düsseldorf, Nordrhein-Westfalen, Deutschland Synpulse Vollzeit

    We are a globally active management consulting company with a strong presence in the financial services and insurance sectors. Our team supports clients at all project management stages, from strategy development to technical implementation. We combine business and technology expertise to create sustainable value for our clients.About the Job:Master...


  • Düsseldorf, Nordrhein-Westfalen, Deutschland GULP – experts united Vollzeit

    As a technical procurement specialist at GULP – experts united, you will be responsible for the procurement of technical products. Your tasks will include responsibility for the entire procurement process, procurement of technical products, analysis, evaluation and selection of suppliers, invoice verification and complaint processing, and purchasing...


  • Düsseldorf, Nordrhein-Westfalen, Deutschland Manhattan Associates Vollzeit

    We create possibilities that move life and commerce forwardWelcome to Manhattan Associates. Our supply chain commerce technology positively affects how people on six continents work, shop and live.As a Technical Support Specialist, you will tackle complex problems, push limits and redefine what's possible. You will demonstrate knowledge and understanding of...


  • Düsseldorf, Nordrhein-Westfalen, Deutschland SRAM Vollzeit

    OverviewSRAM is seeking a skilled Technical Systems Integration Specialist to play a crucial role in the integration of software, hardware, and mechanics in one sub-system.ResponsibilitiesResponsible for technical integration of electrical hardware (PCB), software, and mechanical components into one sub-system to ensure full functionality.Develop and...


  • Düsseldorf, Nordrhein-Westfalen, Deutschland Kornit Digital Vollzeit

    About Kornit Digital, a leading-edge company that develops, manufactures, and markets state-of-the-art printing solutions for the textile, garment & apparel decorating industries.We are seeking a skilled Remote Service Engineer to join our team in Germany.Key Responsibilities:Provide professional 1st-level technical support to customers experiencing issues...


  • Düsseldorf, Nordrhein-Westfalen, Deutschland Northreach Vollzeit

    We're seeking a skilled Technical Customer Support Agent to provide exceptional support to our VIP clients through phone and email. This role involves addressing technical inquiries, providing troubleshooting assistance, and collaborating with our team to deliver top-notch service.Key Responsibilities:Engage with VIP customers to resolve technical issues and...


  • Düsseldorf, Nordrhein-Westfalen, Deutschland Northreach Vollzeit

    We are seeking a Technical Customer Support Agent to provide exceptional support through both phone and email channels to VIP Customers at Northreach.Key Responsibilities:Engage with VIP customers to address their technical inquiries and provide troubleshooting assistance for electronic products, particularly smartphones.Utilize your in-depth knowledge of...


  • Düsseldorf, Nordrhein-Westfalen, Deutschland Kornit Digital Vollzeit

    About Kornit DigitalWe are a leading-edge company that develops and markets state-of-the-art printing solutions for the textile, garment & apparel decorating industries.We are seeking a skilled Remote Service Engineer to join our team in Germany.Key ResponsibilitiesProvide professional technical support to customers experiencing issues related to our Kornit...


  • Düsseldorf, Nordrhein-Westfalen, Deutschland GULP – experts united Vollzeit

    About GULPGULP - experts united is a dynamic and innovative company seeking a highly skilled IT infrastructure specialist to join our team.Compensation and BenefitsWe offer an attractive salary of €55,000 per year, accompanied by a comprehensive benefits package that includes up to 30 days of paid vacation time, flexible work arrangements, and access to...