Technical Support Specialist
vor 4 Wochen
The ADI Centre of Excellence is a leading provider of technical support services for fire and security technology. We are seeking a highly motivated Technical Support Technician to join our team and provide exceptional customer service.
Key Responsibilities:
- Liaise with internal technical teams to support customers and sales.
- Work closely with field sales and key accounts to provide customers with technical services.
- Project and system design.
- After-sales technical support.
- Diagnosis of faults or technical problems and search for suitable solutions.
- Preparation of service reports and process documentation.
- Understanding customer requirements and making appropriate recommendations.
Requirements:
- University degree or equivalent.
- Experience in a similar technical support role within the electronics industry.
- Fluency in German and English.
What We Offer:
- Attractive employment conditions.
- Opportunity to work independently.
- A varied area of responsibility.
- Good development opportunities.
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