Customer Engagement Specialist

vor 4 Wochen


Hamburg, Hamburg, Deutschland Colgate-Palmolive Company Vollzeit

About the Role

We are seeking a highly skilled Customer Engagement Specialist to co-lead and co-planify the annual commercial process, including Go To Market, Professional Oral Care & Mass-Market Commercial Meetings. This role will also involve co-leading the Monthly Discipline Process with a strong focus on Consensus.

Key Responsibilities

  • Co-lead the annual commercial process, ensuring seamless execution and excellence in Go To Market.
  • Co-lead the Monthly Discipline Process, fostering Consensus among team members.
  • Develop and maintain SOP's for all processes involving the Sales Team.
  • Lead the development and maintenance of the Sales KPI & management reporting system.
  • Train and support the Sales Team in business critical processes.

Requirements

  • Strong experience in Customer Development, including customer engagement, GtN management, and complex negotiations with retailers.
  • Experience in Marketing and/or Trade Marketing, with proficiency in process management and category, shopping, channel, and customer marketing fundamentals.
  • Ability to leverage data to provide actionable recommendations.
  • Strong Commercial Acumen and training skills.

About Colgate-Palmolive Company

Colgate-Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets, and our planet. We are recognized for our leadership and innovation in promoting sustainability and community wellbeing.


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