Technical Support Specialist

vor 1 Woche

Wiesbaden, Hessen, Deutschland Abbott Vollzeit

About Abbott

Abbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology.

Working at Abbott

At Abbott, you'll have the opportunity to work on projects that make a real difference in people's lives. Our team is passionate about delivering high-quality products and services that meet the needs of our customers.

Key Responsibilities

  • Provide technical support to customers via phone, email, or online channels
  • Coordinate and dispatch field service engineers for on-site visits
  • Work with cross-functional teams to resolve technical issues
  • Record information accurately in our quality management system

Requirements

  • Bachelor's or Master's degree in natural sciences or a related field
  • Experience in customer service or a related field
  • Clinical laboratory experience is a plus
  • Strong phone contact handling skills and excellent communication and problem-solving skills
  • Ability to work in a team-oriented environment, multi-task, prioritize, and manage time effectively
  • Multiple language knowledge is essential, with fluency in French and English, and preferably one additional language, German or Italian

Join Our Team

Abbott's Diagnostics Division in Wiesbaden is looking for a Technical Customer Support Specialist to join our team. If you're passionate about delivering exceptional customer service and have a strong background in technical support, we encourage you to apply.

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