Customer Experience Lead

Deliver Heroic Results as a Lead Product Analytics SpecialistAt Delivery Hero, we are on a mission to revolutionize the way people order and enjoy food. We are seeking a highly skilled Lead Product Analytics Specialist to join our team in Berlin.Your primary responsibility will be to lead a team of analysts and shape the organization to drive customer...

Cerberus Pay is seeking a seasoned Customer Service professional to lead the charge in delivering exceptional experiences to individuals and clients across various industries. With a proven track record of driving customer satisfaction, this individual will be responsible for developing and executing strategies to achieve high levels of customer...

Company OverviewThe Hoxton, a series of open-house hotels, is expanding into Europe with its first hotel in Berlin. We're looking for an experienced professional to lead our Front Office team and deliver exceptional customer experiences.

Job OverviewAmazon's Customer Service department in Berlin is seeking an experienced Technical Program Lead to join the European CS team.The ideal candidate will be responsible for driving a high-visibility Customer Service Voice of Customers program that directly impacts the EU customer experience.About the RoleWe are looking for a skilled Program Manager...

OverviewLeanIX is a market leader in enterprise architecture management (EAM), driving the modernization of IT landscapes and continuous business transformation.SalaryThe estimated annual salary for this position is around $120,000-$150,000 depending on location and experience.Job DescriptionWe are seeking an experienced Chief Customer Experience Strategist...

Job DescriptionWe are seeking a highly skilled CX Leader to join our team in Berlin. As a key member of our organization, you will be responsible for driving customer satisfaction and ensuring excellent account management service delivery.In this role, you will work closely with our teams to create a more proactive, personalized, and consistent customer...

About UsHygraph is a pioneering Berlin-based startup that has secured $35M in funding, reflecting our commitment to innovation and growth. Our core values of reliability, empowerment, agility, and scalability drive us to create cutting-edge digital experiences that captivate our customers effortlessly. With a Headless Content Management system (CMS) that...

ÜberblickAls Teil des Teams von Controlware GmbH haben Sie die Möglichkeit, sich in einem dynamischen Umfeld zu entwickeln. Unsere Organisation ist innovativ, fair und nachhaltig, was sich auch in unseren Möglichkeiten zur persönlichen Entwicklung widerspiegelt.LöhneDer Lohn für diese Position beträgt ca. 80.000 - 110.000 Euro pro Jahr, abhängig von...

Opteven Deutschland: A New Chapter in Customer ServiceAt Opteven Deutschland, we are embarking on an exciting journey to establish a new Customer Service department. As the Head of this emerging team, you will play a pivotal role in shaping our customer experience and driving business growth.Key Responsibilities:Lead the development and implementation of...

Unlock New Horizons as our Head of Customer Retention and GrowthWe're Talon GmbH, a leading innovator in customer-centric solutions. We're seeking an exceptional Customer Marketing Leader to spearhead our efforts in retaining and growing our customer base.This role is pivotal in driving customer engagement and loyalty, contributing significantly to our...

Customer Experience Innovator at Porsche DigitalWe're seeking a highly skilled Quality Lead to revolutionize customer service at Porsche Digital. In this role, you'll oversee quality topics across all hubs and collaborate with Porsche AG to drive exceptional customer experiences.About the JobAs a Quality Lead, you'll be responsible for coordinating and...

Job OverviewWe are seeking an experienced Customer Support and Compliance Leader to join our team at SIDES (SimplyDelivery GmbH). The ideal candidate will have a strong background in customer service, compliance, and leadership.About the RoleThis is a full-time position that requires strategic thinking, problem-solving skills, and excellent communication...

About This RoleAudible GmbH is a leader in creating unforgettable experiences for customers through exceptional customer service. Based in Berlin, we're looking for a motivated Customer Service Experience Expert - Learning & Development who will join our team to help us exceed expectations with every contact and decrease customer effort.As a Customer Service...

About MILES MobilityWe are the largest car-sharing provider in Germany and a leading provider of car subscriptions since 2022.At MILES, we believe in a world where mobility is shared, sustainable, and accessible to all. Our mission is to create an alternative to private car ownership, reduce the number of vehicles on the roads, and have a positive impact on...

About the RoleWe are seeking a highly skilled Strategic Customer Growth Lead to join our team at Birdie, a leading home healthcare technology provider. This is an exceptional opportunity to drive growth and expansion in the German market.Job DescriptionThe Strategic Customer Growth Lead will be responsible for building and leading a high-performing team...

About Home24Home24 is a leading e-commerce platform for home and living products in continental Europe and Brazil. We strive to deliver an exceptional customer experience by combining technology and creativity.We utilize data-driven insights to provide personalized recommendations, tips, and inspiration for every home. Our goal is to make happy homes...

About UsCoffee Stop Wittenbergplatz is a vibrant coffee shop dedicated to providing exceptional customer experiences. Our team is passionate about serving high-quality coffee, delicious sandwiches, and freshly prepared juices.Job SummaryWe are seeking a skilled Barista/Service Staff member to join our team. As a key member of our crew, you will be...

Customer Care RepresentativeWe are seeking a highly skilled and dedicated Customer Care Representative to join our team at Miles Mobility. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers through various communication channels.About UsMiles Mobility is the largest car-sharing provider in...

About the OpportunityWe're seeking a highly experienced sales professional to lead our efforts in the DACH market. As an Account Executive, you will be responsible for driving net new revenue and uncovering upsell opportunities with both new and existing customers.Key ResponsibilitiesLead the end-to-end sales process from prospecting to closingCollaborate...

About UsWorkstation Customer Care is a leading online retailer offering a wide variety of products at unbeatable prices. Our mission is to provide an exceptional shopping experience for our customers, and we're looking for a talented individual to join our team as a customer service representative.