Technical Account Manager

Vor 6 Tagen

Munich, Bayern, Deutschland AWS EMEA SARL (Germany Branch) - H13 Vollzeit
About the Role

We are seeking a highly skilled Technical Account Manager to join our AWS EMEA SARL (Germany Branch) - H13 team. As a Technical Account Manager, you will be responsible for crafting and executing strategies to drive our customers' adoption and use of AWS services.

Key Responsibilities
  • Develop and execute customer engagement plans to drive adoption and usage of AWS services
  • Provide technical guidance and advocacy to help customers plan and build solutions using best practices
  • Proactively monitor and maintain customers' AWS environments to ensure operational health
  • Build and maintain close relationships with customers to understand their business and technical needs
  • Collaborate with cross-functional teams to resolve customer issues and provide support
Requirements
  • Experience in technical engineering and a bachelor's degree
  • Experience in one or more of the following areas: software design or development, content distribution/CDN, scripting/automation, database architecture, IP networking, IT security, BigData/Hadoop/Spark, operations management, service-oriented architecture
  • Experience with AWS services or other cloud offerings
  • Experience in internal enterprise or external customer-facing environment as a technical lead
  • Experience with operational parameters and troubleshooting for three (3) of the following: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment
  • Experience as a technical account manager, consultant, solutions architect, platform engineer, systems engineer, cloud architect, or in a similar role
  • Practical knowledge of 5G network architecture and call-flows and experience in troubleshooting 5G networks
Preferred Qualifications
  • Experience with AWS services or other cloud offerings
  • Experience in internal enterprise or external customer-facing environment as a technical lead
  • Experience with operational parameters and troubleshooting for three (3) of the following: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment
  • Experience as a technical account manager, consultant, solutions architect, platform engineer, systems engineer, cloud architect, or in a similar role
  • Practical knowledge of 5G network architecture and call-flows and experience in troubleshooting 5G networks
What We Offer
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • The chance to work with a leading cloud provider and make a real impact on our customers' businesses

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