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Technical Account Manager

vor 2 Monaten


Munich, Bayern, Deutschland AWS EMEA SARL (Germany Branch) - H13 Vollzeit
About the Role

We are seeking a highly skilled Technical Account Manager to join our AWS EMEA SARL (Germany Branch) - H13 team. As a Technical Account Manager, you will be the principal technical advisor and 'voice of the customer' to organizations ranging from start-ups to Fortune 500 enterprises.

Key Responsibilities
  • Help craft and execute strategies to drive our customers' adoption and use of AWS services.
  • Provide advocacy and strategic technical guidance to help plan and build solutions using best practices.
  • Proactively keep your customers' AWS environments operationally healthy.
  • Develop close relationships with customers to understand their business/operational needs and technical challenges.
  • Help customers achieve the greatest value from AWS.
Requirements
  • Experience in technical engineering.
  • Bachelor's degree.
  • Experience in one or more of the following areas: software design or development, content distribution/CDN, scripting/automation, database architecture, IP networking, IT security, BigData/Hadoop/Spark, operations management, service oriented architecture.
Preferred Qualifications
  • Experience with AWS services or other cloud offerings.
  • Experience in internal enterprise or external customer-facing environment as a technical lead.
  • Experience with operational parameters and troubleshooting for three (3) of the following: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment.
  • Experience as a technical account manager, consultant, solutions architect, platform engineer, systems engineer, cloud architect or in a similar role.
  • Practical knowledge of 5G network architecture and callflows and experience in troubleshooting 5G networks.
What We Offer

We offer a dynamic and challenging work environment, with opportunities for professional growth and development. If you are a motivated and experienced Technical Account Manager looking for a new challenge, please submit your application.