Guest Services Coordinator

vor 4 Wochen


Hamburg, Hamburg, Deutschland a&o Hostels Holding GmbH & Co. KG Vollzeit

Position: Guest Services Coordinator (m/f/d)

Type: Part-time

Company: a&o Hostels Holding GmbH & Co. KG

As a leading player in the hospitality sector, we are on a mission to become the first European hostel chain to achieve CO2 net zero by 2025. We are currently seeking a dedicated and enthusiastic student to join our team as a Guest Services Coordinator.

YOUR RESPONSIBILITIES
  • Engage with guests to gather feedback on their experiences through online review platforms.
  • Assist at the front desk with guest check-in and check-out processes.
  • Regularly monitor and manage online review platforms to ensure guest satisfaction.
YOUR PROFILE
  • You are a registered student (m/f/d) with valid enrollment.
  • You possess excellent German language skills and good proficiency in English.
OUR OFFER
  • Compensation: €12.41/hour plus night shift bonuses.
  • 75% discount on private accommodations.
  • Attractive corporate benefits and reimbursement for your professional development through various training programs.
  • Mental Health Support: We provide free and confidential mental health coaching through our independent partners, along with access to fresh fruits and vegetables.


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