Reception Management Lead
vor 4 Wochen
Company Overview: Netfonds Group is a well-established business group founded in 2000, situated in the heart of Hamburg, specializing in B2B financial services.
As a prominent platform provider for financial service professionals, we deliver a comprehensive regulatory and administrative financial and insurance platform under the finfire brand. This platform empowers our clients, including independent investment advisors and insurance brokers, to conduct financial and insurance transactions efficiently and securely. With a dedicated workforce of approximately 300 employees, we excel in providing expert support in product knowledge, IT solutions, regulatory compliance, and process management. Our commitment to excellence has positioned us as a market leader, serving over 4,800 independent financial advisors and insurance brokers across Germany.
Key Responsibilities:- Oversee the telephone switchboard operations, ensuring effective message handling and forwarding.
- Manage the central email inbox, maintaining prompt and professional communication.
- Welcome and assist guests, ensuring a positive first impression.
- Coordinate appointment scheduling and management.
- Prepare for and follow up on meetings and events, ensuring all details are addressed.
- Handle the procurement and management of office supplies and catering services.
- Process incoming and outgoing mail efficiently.
- Maintain organized archiving systems.
- Perform general secretarial duties as required.
- Lead and motivate the reception team, fostering a collaborative environment.
- Coordinate and supervise all reception-related tasks.
- Manage budget planning and ensure compliance with financial guidelines.
- Proven experience in a reception or front desk role, preferably within a corporate environment.
- Fluent in written and spoken German.
- Proficient in Microsoft Office Suite.
The ideal candidate will possess a polished and approachable demeanor, coupled with exceptional communication skills. Strong organizational abilities and effective time management are essential for coordinating the reception area efficiently. A proactive approach to problem-solving and a service-oriented mindset are crucial, especially in high-pressure situations. Leadership qualities that promote a friendly and professional atmosphere are paramount.
What We Offer:We promote a culture of open communication, streamlined decision-making processes, and flat hierarchies, ensuring personal interactions are valued. Our corporate culture emphasizes teamwork, celebrated through various events.
Additionally, we provide a robust benefits package that encompasses:
- Vacation: An additional 10 days of leave on top of the statutory 20 days for a full-time schedule.
- Meal Vouchers: A meal solution to enhance your lunch experience.
- Childcare Subsidy: Potential employer contributions for childcare services.
- Health Benefits: Access to mental health support and preventive medical examinations.
- Mobility Options: Subsidized public transport tickets and bicycle leasing opportunities.
We look forward to welcoming a new member to our team who shares our commitment to excellence and service in the financial services sector.
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