Reception Management Lead

vor 3 Wochen

Hamburg, Hamburg, Deutschland Netfonds AG Vollzeit
Reception Management Lead (m/f/d)

Company Overview: Netfonds Group, a prominent player in the B2B financial services sector, has been operational since 2000. Based in Hamburg, we provide comprehensive solutions for independent investment advisors and insurance brokers through our innovative finfire platform.

Position Overview: We are seeking a skilled Reception Management Lead (m/f/d) to oversee our reception area. This role is pivotal in ensuring a welcoming environment for our clients and guests while managing a dedicated team.

Key Responsibilities:
  • Telephone Management: Efficiently handle the telephone switchboard, ensuring messages are accurately taken and forwarded.
  • Email Coordination: Manage the central email inbox to ensure timely responses.
  • Guest Reception: Welcome and host guests, providing a professional first impression.
  • Appointment Scheduling: Organize and manage appointments effectively.
  • Meeting Preparation: Prepare for meetings and events, including follow-up tasks.
  • Office Supplies Management: Oversee the ordering and management of office supplies and catering services.
  • Mail Handling: Manage incoming and outgoing mail efficiently.
  • Archiving: Conduct archiving tasks as required.
  • Secretarial Duties: Perform general secretarial tasks to support the team.
Management Responsibilities:
  • Team Leadership: Lead and motivate the reception team, fostering a positive work environment.
  • Task Coordination: Supervise and coordinate reception tasks to ensure smooth operations.
  • Budget Management: Responsible for budget planning and adherence.
Qualifications:
  • Proven experience in a reception role, preferably within a corporate environment.
  • Excellent proficiency in written and spoken German.
  • Strong skills in MS Office applications.

The ideal candidate will possess a polished appearance, exceptional communication skills, and strong organizational abilities. A proactive approach to problem-solving and a commitment to providing outstanding service, even under pressure, are essential. Leadership qualities that promote a friendly and professional atmosphere are crucial for this role.

What We Offer:

We promote a culture of open communication, quick decision-making, and a collaborative work environment. Our team spirit is celebrated through various corporate events.

Benefits Include:

  • Vacation: An additional 10 days of leave on top of the statutory minimum.
  • Meal Vouchers: A meal solution for your lunch breaks.
  • Childcare Support: Potential employer contributions for childcare.
  • Health Initiatives: Access to mental health support and preventive health services.
  • Company Pension Scheme: Above-average contributions to your pension plan.

We look forward to welcoming a new member to our team who shares our commitment to excellence in service and team collaboration.

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