Werkstudent Customer Experience
vor 2 Wochen
Bei uns arbeiten Sie in einer gelebten Kultur "Mensch im Mittelpunkt". Wir bieten nachhaltige Projekte und soziales Engagement, Förderung von Diversität und Chancengleichheit, vertrauensvollen Teamspirit und Gestaltungsfreiheit, passgenaue Weiterentwicklung und Mentoring, flexibles Arbeiten und Work-Life-Integration sowie Corporate Benefits und mobiles Arbeiten.
Was Sie bei uns erwartenWir erwarten von Ihnen Unterstützung bei der Entwicklung digitaler innovativer Geschäftsmodelle für Banken und kundenorientierter Use Cases, Mitwirkung an Innovationsprojekten und Optimierung von Kundenmanagementprogrammen, Analyse und Verbesserung der Customer Experience (CX) und User Experience (UX), Recherche und Aufbereitung von marktrelevanten Informationen im Marketing und Vertrieb der Bankenbranche, Vertriebsunterstützung und enge Zusammenarbeit mit erfahrenen Beratern und Projektteams sowie die Möglichkeit der Remote-Arbeit nach der Einarbeitungszeit.
Was Sie mitbringenWir erwarten von Ihnen einen persönlichen Hintergrund mit einem Studium der BWL (Schwerpunkt Marketing oder Vertrieb) oder Wirtschaftsinformatik oder eines vergleichbaren Studiengangs, Know-how mit Interesse an digitalen Geschäftsmodellen und Innovationsmanagement, einen Mindset mit Neugier auf Customer-Relationship-Management (CRM), CX und UX, Tool Skills mit Grundkenntnissen in der Anwendung des MS-Office Pakets und Social Media Affinität sowie Soft Skills mit analytischer Denkweise, strukturierte Arbeitsweise, Teamfähigkeit und guten Kommunikationsfähigkeiten und Sprachtalent mit guten Englischkenntnissen von Vorteil.
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Werkstudent für Customer Experience
vor 4 Wochen
Köln, Nordrhein-Westfalen, Deutschland congstar GmbH VollzeitBeschreibung der StelleWir suchen einen motivierten Werkstudenten für unsere CX-Analytics-Abteilung. Als Teil unseres Teams wirst du die congstars auf ihrer Reise zu datenzentrierten Arbeiten begleiten und Umfragen, Analysen und Reportings zur Optimierung der Customer Journeys durchführen.VerantwortlichkeitenTeilnahme am CX-Analytics-Team und Begleitung...
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Werkstudent für Customer Experience
vor 4 Wochen
Köln, Nordrhein-Westfalen, Deutschland congstar GmbH VollzeitBeschreibung der StelleWir suchen einen motivierten Werkstudenten für unsere CX-Analytics-Abteilung. Als Teil unseres Teams wirst du die congstars auf ihrer Reise zu datenzentrierten Arbeiten begleiten und Umfragen, Analysen und Reportings zur Optimierung der Customer Journeys durchführen.VerantwortlichkeitenTeilnahme am CX-Analytics-Team und Begleitung...
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Marketing-Praktiker* für Customer Experience
Vor 4 Tagen
Köln, Nordrhein-Westfalen, Deutschland synaigy VollzeitWer bist du?Als Werkstudent* im Marketing unterstützt du uns bei der Perfektionierung der digitalen Customer Experience unserer Kunden. Du bist kreativ, hast eine Leidenschaft für Marketing und möchtest deine Theorie in die Praxis umsetzen?Was du bei uns machst:Recherchen und Content-Aufbereitungen zu digitalen Themen rund um Customer...
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Customer Experience Specialist
Vor 4 Tagen
Köln, Nordrhein-Westfalen, Deutschland Helion Research VollzeitAre you passionate about delivering exceptional customer experiences? Helion Research is seeking a skilled individual to join our team as a Customer Experience Specialist.This role involves evaluating shopping experiences at various locations, providing detailed feedback, and helping our partners improve their customer service.We offer a competitive rate per...
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Customer Experience Specialist
Vor 2 Tagen
Köln, Nordrhein-Westfalen, Deutschland Helion Research VollzeitAbout the Role:We are seeking a skilled Customer Experience Specialist to join our team at Helion Research. As a Mystery Shopping Expert, you will be responsible for evaluating the shopping experience of our partners' customers.Key Responsibilities:Evaluate the shopping experience of customers at various retail locationsProvide detailed feedback on the...
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Customer Experience Specialist
vor 2 Wochen
Köln, Nordrhein-Westfalen, Deutschland Helion Research VollzeitAbout the RoleWe are seeking a highly skilled and detail-oriented individual to join our team as a Customer Experience Specialist. As a mystery shopper, you will be responsible for evaluating the shopping experience of our partners' customers and providing valuable feedback to help improve their services.This is a unique opportunity to work with prestigious...
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Customer Experience Specialist
vor 2 Wochen
Köln, Nordrhein-Westfalen, Deutschland Helion Research VollzeitAbout the RoleWe are seeking a highly skilled and detail-oriented individual to join our team as a Customer Experience Specialist. As a mystery shopper, you will be responsible for evaluating the shopping experience of our partners' customers and providing valuable feedback to help improve their services.This is a unique opportunity to work with prestigious...
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Customer Experience Specialist
vor 1 Woche
Köln, Nordrhein-Westfalen, Deutschland Helion Research VollzeitAre you passionate about delivering exceptional customer experiences? We're looking for a skilled individual to join our team as a Customer Experience Specialist.About us: Helion Research is a global leader in research solutions, providing a wide range of tools to help our partners improve their customer experience.As a Customer Experience Specialist, you...
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Customer Experience Specialist
vor 4 Wochen
Köln, Nordrhein-Westfalen, Deutschland Helion Research VollzeitAbout the RoleWe are seeking a skilled and detail-oriented individual to join our team as a Customer Experience Specialist. As a Mystery Shopping Expert, you will be responsible for evaluating and providing feedback on customer experiences in various retail settings.Your role will involve visiting stores, assessing the shopping experience, and providing...
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Customer Experience Specialist
vor 4 Wochen
Köln, Nordrhein-Westfalen, Deutschland Helion Research VollzeitAbout the RoleWe are seeking a skilled and detail-oriented individual to join our team as a Customer Experience Specialist. As a Mystery Shopping Expert, you will be responsible for evaluating and providing feedback on customer experiences in various retail settings.Your role will involve visiting stores, assessing the shopping experience, and providing...
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Customer Experience Specialist
vor 4 Wochen
Köln, Nordrhein-Westfalen, Deutschland Helion Research VollzeitAbout the RoleWe are seeking a skilled and detail-oriented individual to join our team as a Customer Experience Specialist. As a Mystery Shopping Expert, you will be responsible for evaluating and providing feedback on customer experiences in various retail settings.Your role will involve visiting stores, assessing the shopping experience, and providing...
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Customer Experience Specialist
vor 4 Wochen
Köln, Nordrhein-Westfalen, Deutschland Helion Research VollzeitAbout the RoleWe are seeking a skilled and detail-oriented individual to join our team as a Customer Experience Specialist. As a Mystery Shopping Expert, you will be responsible for evaluating and providing feedback on customer experiences in various retail settings.Your role will involve visiting stores, assessing the shopping experience, and providing...
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Customer Experience Specialist
vor 3 Wochen
Köln, Nordrhein-Westfalen, Deutschland Helion Research VollzeitAbout the RoleWe are seeking a skilled and detail-oriented individual to join our team as a Customer Experience Specialist. As a Mystery Shopping Expert, you will be responsible for evaluating and providing feedback on customer experiences in various retail settings.Your role will involve visiting stores, assessing the shopping experience, and providing...
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Customer Experience Specialist
vor 3 Wochen
Köln, Nordrhein-Westfalen, Deutschland Helion Research VollzeitAbout the RoleWe are seeking a skilled and detail-oriented individual to join our team as a Customer Experience Specialist. As a Mystery Shopping Expert, you will be responsible for evaluating and providing feedback on customer experiences in various retail settings.Your role will involve visiting stores, assessing the shopping experience, and providing...
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Customer Experience Specialist
vor 2 Wochen
Köln, Nordrhein-Westfalen, Deutschland Helion Research VollzeitAbout the RoleWe are seeking a skilled and detail-oriented individual to join our team as a Customer Experience Specialist. As a Mystery Shopping Expert, you will be responsible for evaluating and providing feedback on customer experiences in various retail settings.Your role will involve visiting stores, assessing the shopping experience, and providing...
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Customer Experience Specialist
vor 2 Wochen
Köln, Nordrhein-Westfalen, Deutschland Helion Research VollzeitAbout the RoleWe are seeking a skilled and detail-oriented individual to join our team as a Customer Experience Specialist. As a Mystery Shopping Expert, you will be responsible for evaluating and providing feedback on customer experiences in various retail settings.Your role will involve visiting stores, assessing the shopping experience, and providing...
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Customer Experience Specialist
Vor 5 Tagen
Köln, Nordrhein-Westfalen, Deutschland Helion Research VollzeitAbout the Role:We are seeking a skilled Customer Experience Specialist to join our team at Helion Research. As a Mystery Shopping Expert, you will be responsible for evaluating the shopping experience of our partners' customers.Key Responsibilities:Evaluate the shopping experience of customers at various retail locationsProvide detailed feedback on the...
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Customer Experience Representative
Vor 7 Tagen
Köln, Nordrhein-Westfalen, Deutschland ZARA VollzeitCustomer Experience SpecialistWe are seeking a Sales Assistant to join our team at ZARA in Cologne - Schildergasse. As a Sales Assistant, you will be responsible for providing an exceptional customer experience and ensuring a positive shopping experience for our customers.Key ResponsibilitiesAssist customers in finding the perfect outfit and ensure a...
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Customer Experience Champion
vor 2 Monaten
Köln, Nordrhein-Westfalen, Deutschland Paymenttools VollzeitAbout PaymenttoolsWe are a leading payment solutions provider in Europe, serving over 15,000 stores and travel agencies across 21 countries. Our mission is to transform the payment landscape for retailers, making payments seamless and invisible while linking them with value-added services within a reliable identity service framework.Job SummaryWe are seeking...
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Customer Experience Champion
vor 2 Monaten
Köln, Nordrhein-Westfalen, Deutschland Paymenttools VollzeitAbout PaymenttoolsWe are a leading payment solutions provider in Europe, serving over 15,000 stores and travel agencies across 21 countries. Our mission is to transform the payment landscape for retailers, making payments seamless and invisible while linking them with value-added services within a reliable identity service framework.Job SummaryWe are seeking...