Werkstudent Customer Experience

vor 2 Wochen


Köln, Nordrhein-Westfalen, Deutschland msgGillardon AG Vollzeit
Unser Angebot

Bei uns arbeiten Sie in einer gelebten Kultur "Mensch im Mittelpunkt". Wir bieten nachhaltige Projekte und soziales Engagement, Förderung von Diversität und Chancengleichheit, vertrauensvollen Teamspirit und Gestaltungsfreiheit, passgenaue Weiterentwicklung und Mentoring, flexibles Arbeiten und Work-Life-Integration sowie Corporate Benefits und mobiles Arbeiten.

Was Sie bei uns erwarten

Wir erwarten von Ihnen Unterstützung bei der Entwicklung digitaler innovativer Geschäftsmodelle für Banken und kundenorientierter Use Cases, Mitwirkung an Innovationsprojekten und Optimierung von Kundenmanagementprogrammen, Analyse und Verbesserung der Customer Experience (CX) und User Experience (UX), Recherche und Aufbereitung von marktrelevanten Informationen im Marketing und Vertrieb der Bankenbranche, Vertriebsunterstützung und enge Zusammenarbeit mit erfahrenen Beratern und Projektteams sowie die Möglichkeit der Remote-Arbeit nach der Einarbeitungszeit.

Was Sie mitbringen

Wir erwarten von Ihnen einen persönlichen Hintergrund mit einem Studium der BWL (Schwerpunkt Marketing oder Vertrieb) oder Wirtschaftsinformatik oder eines vergleichbaren Studiengangs, Know-how mit Interesse an digitalen Geschäftsmodellen und Innovationsmanagement, einen Mindset mit Neugier auf Customer-Relationship-Management (CRM), CX und UX, Tool Skills mit Grundkenntnissen in der Anwendung des MS-Office Pakets und Social Media Affinität sowie Soft Skills mit analytischer Denkweise, strukturierte Arbeitsweise, Teamfähigkeit und guten Kommunikationsfähigkeiten und Sprachtalent mit guten Englischkenntnissen von Vorteil.



  • Köln, Nordrhein-Westfalen, Deutschland congstar GmbH Vollzeit

    Beschreibung der StelleWir suchen einen motivierten Werkstudenten für unsere CX-Analytics-Abteilung. Als Teil unseres Teams wirst du die congstars auf ihrer Reise zu datenzentrierten Arbeiten begleiten und Umfragen, Analysen und Reportings zur Optimierung der Customer Journeys durchführen.VerantwortlichkeitenTeilnahme am CX-Analytics-Team und Begleitung...


  • Köln, Nordrhein-Westfalen, Deutschland congstar GmbH Vollzeit

    Beschreibung der StelleWir suchen einen motivierten Werkstudenten für unsere CX-Analytics-Abteilung. Als Teil unseres Teams wirst du die congstars auf ihrer Reise zu datenzentrierten Arbeiten begleiten und Umfragen, Analysen und Reportings zur Optimierung der Customer Journeys durchführen.VerantwortlichkeitenTeilnahme am CX-Analytics-Team und Begleitung...


  • Köln, Nordrhein-Westfalen, Deutschland synaigy Vollzeit

    Wer bist du?Als Werkstudent* im Marketing unterstützt du uns bei der Perfektionierung der digitalen Customer Experience unserer Kunden. Du bist kreativ, hast eine Leidenschaft für Marketing und möchtest deine Theorie in die Praxis umsetzen?Was du bei uns machst:Recherchen und Content-Aufbereitungen zu digitalen Themen rund um Customer...


  • Köln, Nordrhein-Westfalen, Deutschland Helion Research Vollzeit

    Are you passionate about delivering exceptional customer experiences? Helion Research is seeking a skilled individual to join our team as a Customer Experience Specialist.This role involves evaluating shopping experiences at various locations, providing detailed feedback, and helping our partners improve their customer service.We offer a competitive rate per...


  • Köln, Nordrhein-Westfalen, Deutschland Helion Research Vollzeit

    About the Role:We are seeking a skilled Customer Experience Specialist to join our team at Helion Research. As a Mystery Shopping Expert, you will be responsible for evaluating the shopping experience of our partners' customers.Key Responsibilities:Evaluate the shopping experience of customers at various retail locationsProvide detailed feedback on the...


  • Köln, Nordrhein-Westfalen, Deutschland Helion Research Vollzeit

    About the RoleWe are seeking a highly skilled and detail-oriented individual to join our team as a Customer Experience Specialist. As a mystery shopper, you will be responsible for evaluating the shopping experience of our partners' customers and providing valuable feedback to help improve their services.This is a unique opportunity to work with prestigious...


  • Köln, Nordrhein-Westfalen, Deutschland Helion Research Vollzeit

    About the RoleWe are seeking a highly skilled and detail-oriented individual to join our team as a Customer Experience Specialist. As a mystery shopper, you will be responsible for evaluating the shopping experience of our partners' customers and providing valuable feedback to help improve their services.This is a unique opportunity to work with prestigious...


  • Köln, Nordrhein-Westfalen, Deutschland Helion Research Vollzeit

    Are you passionate about delivering exceptional customer experiences? We're looking for a skilled individual to join our team as a Customer Experience Specialist.About us: Helion Research is a global leader in research solutions, providing a wide range of tools to help our partners improve their customer experience.As a Customer Experience Specialist, you...


  • Köln, Nordrhein-Westfalen, Deutschland Helion Research Vollzeit

    About the RoleWe are seeking a skilled and detail-oriented individual to join our team as a Customer Experience Specialist. As a Mystery Shopping Expert, you will be responsible for evaluating and providing feedback on customer experiences in various retail settings.Your role will involve visiting stores, assessing the shopping experience, and providing...


  • Köln, Nordrhein-Westfalen, Deutschland Helion Research Vollzeit

    About the RoleWe are seeking a skilled and detail-oriented individual to join our team as a Customer Experience Specialist. As a Mystery Shopping Expert, you will be responsible for evaluating and providing feedback on customer experiences in various retail settings.Your role will involve visiting stores, assessing the shopping experience, and providing...


  • Köln, Nordrhein-Westfalen, Deutschland Helion Research Vollzeit

    About the RoleWe are seeking a skilled and detail-oriented individual to join our team as a Customer Experience Specialist. As a Mystery Shopping Expert, you will be responsible for evaluating and providing feedback on customer experiences in various retail settings.Your role will involve visiting stores, assessing the shopping experience, and providing...


  • Köln, Nordrhein-Westfalen, Deutschland Helion Research Vollzeit

    About the RoleWe are seeking a skilled and detail-oriented individual to join our team as a Customer Experience Specialist. As a Mystery Shopping Expert, you will be responsible for evaluating and providing feedback on customer experiences in various retail settings.Your role will involve visiting stores, assessing the shopping experience, and providing...


  • Köln, Nordrhein-Westfalen, Deutschland Helion Research Vollzeit

    About the RoleWe are seeking a skilled and detail-oriented individual to join our team as a Customer Experience Specialist. As a Mystery Shopping Expert, you will be responsible for evaluating and providing feedback on customer experiences in various retail settings.Your role will involve visiting stores, assessing the shopping experience, and providing...


  • Köln, Nordrhein-Westfalen, Deutschland Helion Research Vollzeit

    About the RoleWe are seeking a skilled and detail-oriented individual to join our team as a Customer Experience Specialist. As a Mystery Shopping Expert, you will be responsible for evaluating and providing feedback on customer experiences in various retail settings.Your role will involve visiting stores, assessing the shopping experience, and providing...


  • Köln, Nordrhein-Westfalen, Deutschland Helion Research Vollzeit

    About the RoleWe are seeking a skilled and detail-oriented individual to join our team as a Customer Experience Specialist. As a Mystery Shopping Expert, you will be responsible for evaluating and providing feedback on customer experiences in various retail settings.Your role will involve visiting stores, assessing the shopping experience, and providing...


  • Köln, Nordrhein-Westfalen, Deutschland Helion Research Vollzeit

    About the RoleWe are seeking a skilled and detail-oriented individual to join our team as a Customer Experience Specialist. As a Mystery Shopping Expert, you will be responsible for evaluating and providing feedback on customer experiences in various retail settings.Your role will involve visiting stores, assessing the shopping experience, and providing...


  • Köln, Nordrhein-Westfalen, Deutschland Helion Research Vollzeit

    About the Role:We are seeking a skilled Customer Experience Specialist to join our team at Helion Research. As a Mystery Shopping Expert, you will be responsible for evaluating the shopping experience of our partners' customers.Key Responsibilities:Evaluate the shopping experience of customers at various retail locationsProvide detailed feedback on the...


  • Köln, Nordrhein-Westfalen, Deutschland ZARA Vollzeit

    Customer Experience SpecialistWe are seeking a Sales Assistant to join our team at ZARA in Cologne - Schildergasse. As a Sales Assistant, you will be responsible for providing an exceptional customer experience and ensuring a positive shopping experience for our customers.Key ResponsibilitiesAssist customers in finding the perfect outfit and ensure a...


  • Köln, Nordrhein-Westfalen, Deutschland Paymenttools Vollzeit

    About PaymenttoolsWe are a leading payment solutions provider in Europe, serving over 15,000 stores and travel agencies across 21 countries. Our mission is to transform the payment landscape for retailers, making payments seamless and invisible while linking them with value-added services within a reliable identity service framework.Job SummaryWe are seeking...


  • Köln, Nordrhein-Westfalen, Deutschland Paymenttools Vollzeit

    About PaymenttoolsWe are a leading payment solutions provider in Europe, serving over 15,000 stores and travel agencies across 21 countries. Our mission is to transform the payment landscape for retailers, making payments seamless and invisible while linking them with value-added services within a reliable identity service framework.Job SummaryWe are seeking...