Customer Experience Representative

Vor 5 Tagen


Köln, Nordrhein-Westfalen, Deutschland ZARA Vollzeit

Customer Experience Specialist

We are seeking a Sales Assistant to join our team at ZARA in Cologne - Schildergasse. As a Sales Assistant, you will be responsible for providing an exceptional customer experience and ensuring a positive shopping experience for our customers.

Key Responsibilities

  • Assist customers in finding the perfect outfit and ensure a positive customer experience
  • Ensure merchandise is neatly presented, tidied, and restocked on the sales floor
  • Support the team in achieving sales targets and providing excellent customer service
  • Utilize technology to ensure smooth operations on the shop floor and in the warehouse

What We Offer

  • Attractive remuneration package, including vacation and Christmas bonuses
  • National and international development opportunities
  • 25% staff discount on all INDITEX brands
  • Language learning offers and cooperation partners
  • Free period items in every store
  • Family start time for partners at birth or adoption

Requirements

  • Team player with excellent communication skills
  • Flexibility to support the team, including weekends
  • Passion for fashion and trends
  • Experience in retail is an advantage but not required

About Us

ZARA is a global fashion company that values diversity, equality, and inclusion. We are committed to creating a workplace that is welcoming and inclusive for all employees.



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