Senior B2B Sales Account Executive

vor 4 Wochen

Munich, Bayern, Deutschland Westwing Home & Living Vollzeit

ROLE OVERVIEW

As a Senior B2B Account Manager, you will take charge of crafting and executing our B2B sales initiatives within the DACH region, focusing on expanding your assigned customer segments. Your primary objective will be to attract new clients through strategic sales actions that you will devise and implement effectively. You will work closely with various stakeholders across the organization and senior management, playing a crucial role in the evolution of our new business sector. This position is permanent and located in Munich.

KEY RESPONSIBILITIES

  • Independently establish and enhance one of our B2B target customer segments (such as Interior Designers or Property Developers).
  • Formulate a comprehensive strategy for customer acquisition and growth, translating this strategy into a practical plan with measurable KPIs.
  • Drive the expansion of the B2B sector, collaborating with leaders across the organization to realize significant B2B projects and assist in establishing necessary processes.
  • Become the go-to expert within the company for your designated customer segment.
  • Devise retention and upselling strategies for your customer group and integrate these into the broader B2B retention and upselling framework.
  • Track customer satisfaction metrics and implement improvements to enhance satisfaction levels.
  • Engage in discussions with Senior Leadership and prepare essential communication materials for the Head of B2B and the Executive Team.

QUALIFICATIONS

  • Over 5 years of relevant experience with a proven history in business development and Key Account Management within the B2B Furniture, Home & Living, or Lifestyle sectors.
  • In-depth understanding and experience with one of the target customer segments (Interior Designers, Property Developers).
  • Entrepreneurial mindset and proactive approach to enhancing revenue while maintaining high customer satisfaction.
  • Ability to structure and oversee complex cross-departmental projects and processes involving multiple stakeholders at various levels.
  • Experience in a dynamic environment, managing multiple priorities without sacrificing quality or efficiency.
  • Exceptional communication skills, both verbal and written.
  • Fluency in German and English; additional languages are a plus.

WHY WORK WITH US

In addition to a fantastic team and shared mission, we provide a range of attractive benefits, including:
  • An inspiring, international, and informal work environment that encourages ownership and career growth.
  • A unique culture built on trust, support, and collaboration, promoting open communication through regular company-wide meetings and feedback channels.
  • Flexible working arrangements: approximately 60% remote and 40% in-office.
  • Generous vacation policy with 30 days of paid leave annually.
  • A centrally located, dog-friendly office with complimentary beverages, diverse lunch options, and inviting communal spaces.
  • Discounts on our product collections and special offers for family and friends.
  • Regular team-building events and wellness initiatives.
  • Subsidized pension schemes and support for health and wellbeing.
  • Opportunities for social impact through designated volunteer days.

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