Lead Technical Support Engineer

vor 4 Wochen

Ulm, Baden-Württemberg, Deutschland NVision Imaging Technologies Vollzeit
Join Our Team as a Lead Technical Support Engineer (m/f/d)

We are seeking a talented Lead Technical Support Engineer (m/f/d) to provide exceptional service and support for our innovative equipment and systems. This role is crucial for ensuring that our clients receive the highest level of technical assistance and project management.

Core Responsibilities:
  • Oversee troubleshooting, repair, and maintenance activities at client locations
  • Design and manage comprehensive technical service workflows
  • Keep technical documentation current and accurate
  • Thoroughly document all service activities
  • Advise clients on best practices for equipment maintenance
  • Support the testing of new technologies and solutions
  • Lead a team of skilled service technicians
  • Manage service assignments and spare parts logistics
  • Establish and maintain quality assurance standards
  • Document and report on quality issues and safety events
Qualifications:
  • Bachelor's degree in Engineering (preferably in Electronics or Mechanics)
  • At least 4 years of experience in a technical role
  • Demonstrated leadership capabilities
  • Strong analytical and problem-solving skills
  • Experience with electronic systems and mechanical components
  • Valid driver's license
  • Proficient in computer and networking technologies
  • Willingness to travel both domestically and internationally
  • Ability to work autonomously and manage irregular hours
What We Offer:
  • Attractive salary and benefits package
  • Opportunity to contribute to pioneering research and development
  • Significant role in a rapidly growing startup
  • Opportunities for personal and professional development
  • Dynamic, international work environment
  • Excellent work-life balance
  • Permanent position with potential for career advancement
About NVision Imaging Technologies:

NVision Imaging Technologies is an innovative startup specializing in quantum biotechnology, focused on real-time metabolic imaging through MRI technology. Our applications span various medical fields, including oncology, cardiology, and neurology. We are committed to fostering a collaborative and growth-oriented workplace.

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