Aktuelle Jobs im Zusammenhang mit Technical Support Engineer - Ulm, Baden-Württemberg - ThunderSoft Europe
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Technical Support Specialist
vor 2 Wochen
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Technical Support Specialist
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Technical Support Specialist
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Technical Support Specialist
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Technical Support Specialist
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Technical Support Specialist
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Technical Support Specialist
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Technical Support Specialist
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Technical Support Specialist
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Technical Support Specialist
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Ulm, Baden-Württemberg, Deutschland Trimble VollzeitAbout the JobWe are seeking a skilled Technical Support Specialist to join our team at Trimble. The ideal candidate will have experience in providing technical support and a strong understanding of IT systems. This is a great opportunity to develop your skills and work with a talented international team.Key ResponsibilitiesProvide best possible 2nd level...
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Technical Support Specialist
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Technical Support Specialist
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Technical Support Specialist
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Entry-Level Technical Support Associate
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Entry-Level Technical Support Associate
vor 2 Monaten
Ulm, Baden-Württemberg, Deutschland Trimble VollzeitAbout the RoleWe are seeking a highly motivated and detail-oriented Technical Support Specialist to join our team at Trimble. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide technical support to customers via phone, email, and chatAnalyze...
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Technical Support Specialist
vor 2 Wochen
Ulm, Baden-Württemberg, Deutschland Trimble VollzeitTransform Your Career with UsAt Transporeon - A Trimble Company, we're on a mission to transform the way we work and live. As a Working Student Technical Support, you'll be part of a dynamic team that's passionate about innovation and collaboration.We're looking for a talented individual who's eager to learn and grow with us. If you're a registered student...
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Technical Support Specialist
vor 3 Wochen
Ulm, Baden-Württemberg, Deutschland Trimble VollzeitTransform Your Career with TransporeonWe're a dynamic team at Transporeon, a Trimble Company, where transformation and change are our guiding principles. We're always looking for talented individuals who share our passion for innovation and growth.What We're Looking ForA registered student with a strong technical foundation and manual dexterity.Someone with...
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Technical Support Specialist
vor 3 Wochen
Ulm, Baden-Württemberg, Deutschland Trimble VollzeitTransform Your Career with TransporeonWe're a dynamic team at Transporeon, a Trimble Company, where transformation and change are our guiding principles. We're always looking for talented individuals who share our passion for innovation and growth.What We're Looking ForA registered student with a strong technical foundation and manual dexterity.Someone with...
Technical Support Engineer
vor 3 Monaten
Founded in 2008, ThunderSoft is a prominent player in operating system technologies, offering innovative solutions across mobile, IoT, automotive, and enterprise domains. With a robust network of over 25 R&D centers globally and our headquarters situated in Beijing, we are committed to driving technological advancements.
Role Overview:
We are in search of a proficient IT Support Specialist for an on-site position in Stuttgart, Germany. This role is pivotal in ensuring the smooth operation of local systems and applications, providing user assistance, and working closely with our IT team at headquarters. The initial phase will involve a comprehensive onboarding process, setting the stage for a long-term collaboration.
Key Responsibilities:
- Conduct on-site desktop operations and maintenance activities.
- Manage and support local systems and applications, including access control, document printing, video surveillance, and other essential business applications.
- Provide clear descriptions and resolutions for on-site issues, ensuring detailed reporting and status updates.
- Assist local users in ticket submissions and facilitate communication with both the Chinese customer IT support team and the CMI IT team.
- Work in tandem with headquarters to troubleshoot technical issues, managing approximately 5000 tickets related to endpoint and application support.
- Independently resolve straightforward technical problems and act as a liaison between local users and headquarters.
- Guide users in articulating their issues clearly, promoting efficient problem-solving in collaboration with frontline teams at headquarters.
- Support local business functions and collaborate with the Help Desk team.
Qualifications:
- Must reside in Stuttgart, Germany.
- Proficiency in English and German is essential; knowledge of Chinese is a significant advantage.
- Excellent communication skills, with a focus on accurately conveying problems and collaborating with remote teams.
- Experience in desktop support, local system maintenance, and application assistance.
- Ability to work autonomously and aid users in troubleshooting and resolving issues.
Benefits:
- Long-term career opportunity within a dynamic, multinational setting.
- Engage in impactful work that supports both local and global operations.
- Collaborate with international teams and contribute to significant projects.