Lead Technical Support Engineer
Vor 5 Tagen
We are seeking a proficient Lead Technical Support Engineer (m/f/d) to provide exceptional service and expertise for a variety of sophisticated equipment and systems. This role is pivotal in delivering high-quality customer support and requires a blend of technical knowledge and project management capabilities.
Primary Responsibilities:- Oversee troubleshooting, repair, and maintenance activities at client locations
- Design and manage comprehensive technical service workflows
- Update and maintain technical documentation accurately
- Thoroughly document all service activities
- Advise clients on equipment maintenance and care
- Support the testing of innovative products and solutions
- Lead a team of service professionals
- Coordinate service operations and manage spare parts inventory
- Establish and enforce quality assurance standards
- Document and report quality issues and safety incidents
- Bachelor's degree in Engineering (preferably in Electronics or Mechanics)
- At least 4 years of experience in a technical role
- Demonstrated leadership capabilities
- Strong analytical and problem-solving skills
- Experience with electronic systems and mechanical components
- Valid driver's license required
- Proficient in computer and networking technologies
- Willingness to travel both domestically and internationally
- Ability to work autonomously and manage irregular hours
- Attractive salary and benefits package
- Opportunity to contribute to pioneering research and development
- Significant role in a rapidly growing startup
- Opportunities for personal and professional development
- Dynamic, international work environment
- Excellent work-life balance
- Permanent position with potential for career advancement
NVision Imaging Technologies is an innovative startup specializing in quantum biotechnology, focused on real-time metabolic imaging using MRI technology. Our applications span various fields, including oncology, cardiology, and neurology. We are on a rapid growth trajectory and provide a vibrant workplace that encourages collaboration and open dialogue.
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Lead Technical Support Engineer
vor 4 Wochen
Ulm, Baden-Württemberg, Deutschland NVision Imaging Technologies VollzeitJoin Our Team as a Lead Technical Support Engineer (m/f/d)We are seeking a talented Lead Technical Support Engineer (m/f/d) to provide exceptional service and support for our innovative equipment and systems. This role is crucial for ensuring that our clients receive the highest level of technical assistance and project management.Core...
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Lead Technical Support Engineer
Vor 6 Tagen
Ulm, Baden-Württemberg, Deutschland NVision Imaging Technologies VollzeitJoin Our Team as a Lead Technical Support Engineer (m/f/d)We are seeking a talented Lead Technical Support Engineer (m/f/d) to provide exceptional service and support for our innovative equipment and systems. This role is crucial for ensuring that our clients receive the highest level of technical assistance and project management.Core...
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Technical Support Team Lead
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Ulm, Baden-Württemberg, Deutschland Trimble VollzeitAbout the RoleWe are seeking a highly skilled Technical Support Team Lead to join our team at Trimble. As a Technical Support Team Lead, you will be responsible for leading a team of technical support specialists, organizing tasks, and assisting in escalations and incorporating best practices in processes.Key ResponsibilitiesLead a team of 10+ technical...
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Ulm, Baden-Württemberg, Deutschland NVision Imaging Technologies VollzeitAbout the RoleWe are seeking an experienced Field Service Engineer to serve as the lead technical point of contact for providing expert customer service, troubleshooting, repair, maintenance, and emergency response for advanced equipment and systems installed at client sites.Key ResponsibilitiesLead onsite troubleshooting, diagnosis, repair, and preventative...
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Ulm, Baden-Württemberg, Deutschland NVision Imaging Technologies VollzeitAbout the RoleWe are seeking an experienced Field Service Engineer to serve as the lead technical point of contact for providing expert customer service, troubleshooting, repair, maintenance, and emergency response for advanced equipment and systems installed at client sites.Key ResponsibilitiesLead onsite troubleshooting, diagnosis, repair, and preventative...
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Ulm, Baden-Württemberg, Deutschland NVision Imaging Technologies VollzeitAbout the RoleWe are seeking an experienced Field Service Engineer to serve as the lead technical point of contact for providing expert customer service, troubleshooting, repair, maintenance, and emergency response for advanced equipment and systems installed at client sites.Key ResponsibilitiesLead onsite troubleshooting, diagnosis, repair, and preventative...
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