Aktuelle Jobs im Zusammenhang mit Technical Support Team Lead - Ulm, Baden-Württemberg - Trimble
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Technical Lead MarTech
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Ulm, Baden-Württemberg, Deutschland IU Internationale Hochschule VollzeitAbout the RoleWe are seeking a highly skilled and experienced Technical Lead to join our team at IU Internationale Hochschule. As a Technical Lead, you will be responsible for leading the technical direction of our software development team, ensuring the delivery of high-quality software projects that meet business objectives.Key ResponsibilitiesLead...
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Technical Lead MarTech
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Ulm, Baden-Württemberg, Deutschland IU Internationale Hochschule VollzeitAbout the RoleWe are seeking a highly skilled and experienced Technical Lead to join our team at IU Internationale Hochschule. As a Technical Lead, you will be responsible for leading the technical direction of our software development team, ensuring the delivery of high-quality software projects that meet business objectives.Key ResponsibilitiesLead...
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Technical Support Specialist
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Technical Support Specialist
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Ulm, Baden-Württemberg, Deutschland Trimble VollzeitJoin Our Team as a Technical Support SpecialistWe are seeking a highly motivated and detail-oriented Technical Support Specialist to join our team at Transporeon - A Trimble Company. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our customers.Key Responsibilities:Provide...
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Technical Support Specialist
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Ulm, Baden-Württemberg, Deutschland Trimble VollzeitJoin Our Team as a Technical Support SpecialistWe are seeking a highly motivated and detail-oriented Technical Support Specialist to join our team at Transporeon - A Trimble Company. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our customers.Key Responsibilities:Provide...
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Technical Support Specialist
vor 1 Monat
Ulm, Baden-Württemberg, Deutschland Trimble VollzeitAbout the RoleWe are seeking a highly skilled Technical Support Engineer to join our team at Trimble. As a Technical Support Engineer, you will be responsible for providing best-in-class technical support to our customers, ensuring their systems are running smoothly and efficiently.Key ResponsibilitiesProvide technical support to customers via phone, email,...
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Technical Support Specialist
vor 1 Monat
Ulm, Baden-Württemberg, Deutschland Trimble VollzeitAbout the RoleWe are seeking a highly skilled Technical Support Engineer to join our team at Trimble. As a Technical Support Engineer, you will be responsible for providing best-in-class technical support to our customers, ensuring their systems are running smoothly and efficiently.Key ResponsibilitiesProvide technical support to customers via phone, email,...
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Technical Support Specialist
vor 2 Wochen
Ulm, Baden-Württemberg, Deutschland Trimble VollzeitAbout the RoleWe are seeking a skilled Technical Support Engineer to join our team at Trimble. As a Technical Support Engineer, you will be responsible for providing best-in-class technical support to our customers.Key ResponsibilitiesProvide technical support to customers via phone, email, and chatAnalyze and troubleshoot technical issuesDevelop and...
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Technical Support Specialist
vor 1 Woche
Ulm, Baden-Württemberg, Deutschland Trimble VollzeitAbout the RoleWe are seeking a skilled Technical Support Engineer to join our team at Trimble. As a Technical Support Engineer, you will be responsible for providing best-in-class technical support to our customers.Key ResponsibilitiesProvide 2nd level technical support for technical inquiries, including technical process questions, system failures, software...
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Technical Support Specialist
vor 1 Woche
Ulm, Baden-Württemberg, Deutschland Trimble VollzeitAre you passionate about delivering exceptional customer service and technical support?The IS Help Desk Technician plays a vital role in ensuring the smooth operation of Trimble's corporate IS department. As a key member of the team, you will be responsible for providing technical support services to end-users, resolving issues in a timely and effective...
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Technical Support Specialist
vor 2 Monaten
Ulm, Baden-Württemberg, Deutschland Trimble VollzeitAbout the RoleWe are seeking a highly motivated and detail-oriented Technical Support Specialist to join our team at Transporeon, a Trimble Company. As a Technical Support Specialist, you will play a critical role in providing exceptional customer service and technical support to our customers.Key ResponsibilitiesProvide technical support to customers via...
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Technical Support Specialist
vor 2 Monaten
Ulm, Baden-Württemberg, Deutschland Trimble VollzeitAbout the RoleWe are seeking a highly motivated and detail-oriented Technical Support Specialist to join our team at Transporeon, a Trimble Company. As a Technical Support Specialist, you will play a critical role in providing exceptional customer service and technical support to our customers.Key ResponsibilitiesProvide technical support to customers via...
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Senior Technical Service Lead
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Ulm, Baden-Württemberg, Deutschland NVision Imaging Technologies VollzeitJob SummaryWe are seeking an experienced Field Service Engineer to join our team in Germany. As a Senior Technical Service Lead, you will be responsible for providing expert customer service, troubleshooting, repair, maintenance, and emergency response for advanced equipment and systems installed at client sites.Key ResponsibilitiesLead onsite...
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Technical Support Specialist
vor 2 Wochen
Ulm, Baden-Württemberg, Deutschland Trimble VollzeitTransform Your Career with TransporeonAre you a registered student looking to gain hands-on experience in technical support? Do you have a passion for problem-solving and a creative mindset? We're seeking a motivated and detail-oriented individual to join our team as a Working Student Technical Support Specialist.About the RoleWe're a dynamic and innovative...
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Technical Support Specialist
Vor 2 Tagen
Ulm, Baden-Württemberg, Deutschland Trimble VollzeitAbout the JobWe are seeking a skilled Technical Support Specialist to join our team at Trimble. The ideal candidate will have experience in providing technical support and a strong understanding of IT systems. This is a great opportunity to develop your skills and work with a talented international team.Key ResponsibilitiesProvide best possible 2nd level...
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Technical Support Specialist
vor 2 Monaten
Ulm, Baden-Württemberg, Deutschland Trimble VollzeitAbout the RoleWe are seeking a highly motivated and detail-oriented Technical Support Specialist to join our team at Trimble. As a Technical Support Specialist, you will be responsible for providing top-notch technical assistance to our customers, ensuring their satisfaction and loyalty to our brand.Key ResponsibilitiesProvide technical support to customers...
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Technical Support Specialist
vor 2 Monaten
Ulm, Baden-Württemberg, Deutschland Trimble VollzeitAbout the RoleWe are seeking a highly motivated and detail-oriented Technical Support Specialist to join our team at Trimble. As a Technical Support Specialist, you will be responsible for providing top-notch technical assistance to our customers, ensuring their satisfaction and loyalty to our brand.Key ResponsibilitiesProvide technical support to customers...
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Technical Support Specialist
vor 1 Woche
Ulm, Baden-Württemberg, Deutschland Trimble VollzeitJob SummaryWe are seeking a skilled IS Help Desk Technician to join our team at Trimble Corporate IS. As a key player on the front lines, you will provide world-class customer service and technical support to our end-users.Key ResponsibilitiesProvide technical support and troubleshooting services for a variety of end-users onsite in our Ulm office.Interface...
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Entry-Level Technical Support Associate
vor 2 Monaten
Ulm, Baden-Württemberg, Deutschland Trimble VollzeitAbout the RoleWe are seeking a highly motivated and detail-oriented Technical Support Specialist to join our team at Trimble. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide technical support to customers via phone, email, and chatAnalyze...
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Entry-Level Technical Support Associate
vor 2 Monaten
Ulm, Baden-Württemberg, Deutschland Trimble VollzeitAbout the RoleWe are seeking a highly motivated and detail-oriented Technical Support Specialist to join our team at Trimble. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide technical support to customers via phone, email, and chatAnalyze...
Technical Support Team Lead
vor 2 Monaten
About the Role
We are seeking a highly skilled Technical Support Team Lead to join our team at Trimble. As a Technical Support Team Lead, you will be responsible for leading a team of technical support specialists, organizing tasks, and assisting in escalations and incorporating best practices in processes.
Key Responsibilities
- Lead a team of 10+ technical support specialists, organizing tasks and assisting in escalations and incorporating best practices in processes.
- Contribute to team development strategy, including talent development and retention of key talents.
- Analyze behavior of technical systems and steer internal effort to resolve issues that are occurring for customers.
- Manage internal reports based on tickets if requested.
- Take part in recruiting activities and conduct job interviews.
- Assist Head of Department in managing and evaluating employee performance.
- Take actively part in creating and leading process improvements and organizing trainings for Technical Support.
- Build a good standing of the team and build a positive relationship with stakeholders such as Customer Care, Professional Services, and other departments across the organization.
Requirements
- Previous experience in leading a technical team, ideally 2nd line technical support.
- Advanced knowledge of web-based applications configuration (HTTP/SOAP/REST/FTP).
- Advanced technical skills (SQL, XML, XSL, JSON, CSV, MS Office).
- Advance knowledge of main Transporeon Modules and functionalities as an asset.
- Fluent English level and willingness to work in a multicultural English-speaking environment.
- Ability to motivate and drive the team.
- Ability to work with tight deadlines and changing priorities.
- Ability to build strong interpersonal relationships, creating a positive and collaborative team environment.
- Capability of balancing multiple tasks, delegating responsibilities, and maintaining focus on critical objectives.
About Trimble
We believe in celebrating our differences. That is why our diversity is our strength. To us, that means actively participating in opportunities to be inclusive. Diversity, Equity, and Inclusion have guided our current success while also moving our desire to improve. We actively seek to add members to our community who represent our customers and the places we live and work.
We have programs in place to make sure our people are seen, heard, and welcomed and most importantly that they know they belong, no matter who they are or where they are coming from.
