Senior Claims Professional

vor 2 Monaten


Münster, Deutschland Workstation Customer Care Vollzeit

We are looking for an experienced problem solver to join the claims Call Center Team of our client as a Senior Call Center Representative. We need an enthusiastic individual who can listen to customer service claims issues, and offer solutions to each problem, and will be the lead for excellent customer service delivery to providers via the call center.

The successful candidate for this role will have a strong command of the company’s customer service policies, benefit knowledge for all lines of business, with expertise on all claim types and all aspects of claims processing, as well as regulatory and business requirements. The candidate will offer quick and accurate assistance to all customers (external and internal), with the goal of first call resolution.

About the role:

Answers incoming customer calls regarding billing issues, claim outcomes, benefit coverage, and general client concerns. Responsible for maintaining a high level of professionalism with clients, and working to establish a positive rapport with every caller. Responds to complex/difficult inquiries from both internal and external customers in an accurate and timely manner. Assists the claims supervisor with escalated calls.

Do you have what it takes?

Empathic listener and persuasive speaker. High sense of personal accountability. Ability to contribute expertise. Excellent problem-solving skills. Fluent in Dutch.

Wir freuen uns Sie kennenzulernen



  • Münster, Nordrhein-Westfalen, Deutschland Workstation Customer Care Vollzeit

    We are seeking an experienced problem solver to join our team at Workstation Customer Care as a Senior Claims Professional. We need an enthusiastic individual who can listen to customer service claims issues, and offer solutions to each problem, and will be the lead for excellent customer service delivery to providers via the call center.The successful...


  • Münster, Nordrhein-Westfalen, Deutschland Workstation Customer Care Vollzeit

    We are seeking an experienced problem solver to join our team at Workstation Customer Care as a Senior Claims Professional. We need an enthusiastic individual who can listen to customer service claims issues, and offer solutions to each problem, and will be the lead for excellent customer service delivery to providers via the call center.The successful...


  • Münster, Deutschland Workstation Customer Care Vollzeit

    We are looking for an experienced problem solver to join the claims Call Center Team of our client as a Senior Call Center Representative. We need an enthusiastic individual who can listen to customer service claims issues, and offer solutions to each problem, and will be the lead for excellent customer service delivery to providers via the call...


  • Münster, Deutschland Workstation Customer Care Vollzeit

    We are looking for an experienced problem solver to join the claims Call Center Team of our client as a Senior Call Center Representative. We need an enthusiastic individual who can listen to customer service claims issues, and offer solutions to each problem, and will be the lead for excellent customer service delivery to providers via the call center.The...


  • Münster, Nordrhein-Westfalen, Deutschland Workstation Customer Care Vollzeit

    Position Overview:We are seeking a highly skilled and knowledgeable individual to take on the role of Senior Claims Professional within the claims Call Center Team at Workstation Customer Care. This position requires a proactive problem solver who can effectively address customer service claims inquiries and provide tailored solutions, ensuring exceptional...


  • Münster, Nordrhein-Westfalen, Deutschland Workstation Customer Care Vollzeit

    Position Overview:We are seeking a skilled and knowledgeable Senior Claims Professional to enhance our claims Call Center Team at Workstation Customer Care. This role requires a dedicated individual who excels in addressing customer service claims inquiries and providing effective solutions.Key Responsibilities:Handle incoming customer inquiries related to...


  • Münster, Nordrhein-Westfalen, Deutschland Workstation Customer Care Vollzeit

    Position Overview:We are seeking a highly skilled and experienced individual to take on the role of Senior Claims Professional within the claims Call Center Team at Workstation Customer Care. This position requires a proactive problem solver who excels in addressing customer service claims issues and providing effective solutions.Key Responsibilities:Handle...

  • Lead Claims Specialist

    vor 3 Wochen


    Münster, Nordrhein-Westfalen, Deutschland Workstation Customer Care Vollzeit

    Position Overview:We are seeking a highly skilled problem solver to take on the role of Senior Claims Professional within the claims Call Center Team at Workstation Customer Care. This position requires a dedicated individual who can effectively address customer service claims issues and provide tailored solutions, ensuring exceptional service delivery to...

  • Lead Claims Specialist

    vor 3 Wochen


    Münster, Nordrhein-Westfalen, Deutschland Workstation Customer Care Vollzeit

    Position Overview:We are seeking a skilled and experienced Senior Claims Professional to enhance our claims Call Center Team at Workstation Customer Care. This role requires a dedicated individual who excels in addressing customer service claims challenges and providing effective solutions, ensuring top-notch service delivery to clients through our call...


  • Münster, Nordrhein-Westfalen, Deutschland Provinzial Holding Vollzeit

    About the Role We are seeking a dedicated and experienced Motor Vehicle Claims Specialist to join our growing team within the Schaden-Leistung Standard department. In this role, you will be responsible for handling motor vehicle liability and comprehensive insurance claims with a focus on providing exceptional customer service. Your Responsibilities ...


  • Münster, Nordrhein-Westfalen, Deutschland LVM Versicherung Vollzeit

    We are a leading insurer in Germany, with over 125 years of success and a strong commitment to trust, responsibility, and security. Our company values a supportive community focused on collaboration and individual growth, offering diverse tasks, room for innovative ideas, and a healthy work-life balance.We are currently seeking a Claims Administrator in the...

  • Claims Processor

    vor 3 Wochen


    Münster, Nordrhein-Westfalen, Deutschland Provinzial Holding Vollzeit

    Claims Processor (m/f/d) - Motor Vehicle InsuranceAs a key member of our claims department, you will be responsible for the proficient management of claims related to motor vehicle liability and comprehensive insurance, prioritizing exceptional customer service.Your Responsibilities:Effectively assess and make independent decisions regarding claims within...

  • Claims Specialist

    vor 4 Wochen


    Münster, Nordrhein-Westfalen, Deutschland Provinzial Holding Vollzeit

    Claims Specialist (m/f/d) - Motor Vehicle InsuranceExpert management of claims related to motor vehicle liability and comprehensive insurance, prioritizing exceptional customer service.Autonomous evaluation and decision-making within designated authority limits.Engagement in negotiations with policyholders, claimants, legal representatives, repair shops, and...

  • Claims Specialist

    vor 3 Wochen


    Münster, Nordrhein-Westfalen, Deutschland Provinzial Holding Vollzeit

    Claims Specialist (m/f/d) - Motor Vehicle InsuranceAs a dedicated professional in our claims department, you will be responsible for:Efficiently managing claims related to motor vehicle liability and comprehensive insurance, prioritizing customer satisfaction.Making independent evaluations and decisions within your designated authority.Engaging in...

  • Claims Specialist

    vor 4 Wochen


    Münster, Nordrhein-Westfalen, Deutschland Provinzial Holding Vollzeit

    Claims Specialist (m/f/d) - Motor Vehicle InsuranceEfficient management of claims related to motor vehicle liability and comprehensive coverage, prioritizing customer satisfaction.Autonomous evaluation and decision-making within designated authority limits.Engagement in negotiations with policyholders, claimants, legal representatives, repair shops, and...


  • Münster, Nordrhein-Westfalen, Deutschland akut Medizinische Personallogistik GmbH Vollzeit

    We are committed to supporting senior care facilities in Münster with a motivated workforce in both outpatient and inpatient care. If you are passionate about elderly care, support, and working with seniors as a nursing professional, we are looking for you and your dedication. Our company, akut Medizinische Personallogistik GmbH, ensures that work stays at...


  • Münster, Nordrhein-Westfalen, Deutschland akut Medizinische Personallogistik GmbH Vollzeit

    Exciting Opportunity for Social Care Professional (m/w/d) in MünsterAre you a newly trained Social Care Professional looking to expand your professional experience and kickstart your career? Join a team that focuses on versatile educational concepts in daycares with mixed-age groups. Expand your professional experience and kickstart your career with a...


  • Münster, Nordrhein-Westfalen, Deutschland AGRAVIS Raiffeisen Vollzeit

    About the RoleWe are seeking a highly skilled and experienced professional to join our AGRAVIS Raiffeisen team as an HR Development Specialist. In this role, you will be responsible for developing and implementing strategies to enhance the performance of our organization.Key ResponsibilitiesCollaborate with the HR team to design and implement training...


  • Münster, Nordrhein-Westfalen, Deutschland AGRAVIS Raiffeisen Vollzeit

    About the RoleWe are seeking a highly skilled and experienced professional to join our AGRAVIS Raiffeisen team as an HR Development Specialist. In this role, you will be responsible for developing and implementing strategies to enhance the performance of our organization.Key ResponsibilitiesCollaborate with the HR team to design and implement training...

  • Cleaning Professional

    vor 1 Woche


    Münster, Nordrhein-Westfalen, Deutschland aw-culinawo-service GmbH Vollzeit

    About aw-culinawo-service GmbHaw-culinawo-service GmbH is a leading provider of comprehensive services in the hospitality and care sectors. With over 700 employees, we specialize in communal catering, housekeeping, building maintenance, and support services for senior facilities, spas, and daycare centers. Our mission is to create exceptional experiences for...