Motor Vehicle Claims Specialist
vor 2 Monaten
About the Role
We are seeking a dedicated and experienced Motor Vehicle Claims Specialist to join our growing team within the Schaden-Leistung Standard department. In this role, you will be responsible for handling motor vehicle liability and comprehensive insurance claims with a focus on providing exceptional customer service.
Your Responsibilities
- Manage all aspects of motor vehicle insurance claims, including investigation, assessment, and resolution.
- Independently assess claims and make informed decisions within established authority levels.
- Negotiate effectively with policyholders, claimants, legal representatives, repair shops, and other stakeholders involved in the claims process.
- Identify potential fraud cases and conduct thorough investigations while adhering to legal guidelines and regulations.
- Maintain accurate claim records and documentation throughout the entire lifecycle of each case.
Your Profile
- Possess a background in insurance, finance, or a related field with proven experience in motor vehicle claims processing.
- Demonstrate strong analytical and problem-solving skills with the ability to make sound judgments under pressure.
- Exhibit excellent communication and interpersonal skills, enabling effective interaction with diverse individuals.
- Proficiency in Microsoft Office Suite is essential.
What We Offer
- A collaborative and supportive work environment that values teamwork and employee satisfaction.
- Flexible working arrangements, including the option for remote work.
- Comprehensive benefits package, including subsidized meals, pension contributions, and professional development opportunities.
- Commitment to work-life balance through family-friendly policies and initiatives.
- Employee discounts, access to fitness programs, and health benefits.
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