Working Student: Customer Success Associate

vor 3 Monaten

Munich, Deutschland AWAKE Mobility Vollzeit

Our vision is to create a world of undisturbed transportation.

AWAKE Mobility, based in Munich, is a leading technology company specializing in partnering with bus and truck operators to proactively prevent vehicle breakdowns and mitigate costly consequential damages. Joining the AWAKE Mobility team means playing a vital role in creating a more reliable and sustainable future for transportation. We are dedicated to crafting innovative digital solutions that enhance the visibility of the fleets’ health status, streamlining day-to-day operations and bringing greater joy to the lives of everyone involved.

Tasks
- Evaluate current internal processes to identify areas for improvement and efficiency gains.
- Collaborate with cross-functional teams to conceive, design and implement streamlined workflows that enhance operational efficiency.
- Develop and implement strategies and frameworks to ensure the scalability of operations in alignment with company growth objectives.
- Analyze data and metrics to drive informed decision-making for process optimization, ensuring smooth operation of enhanced workflows.
- Contribute to the documentation of best practices and standard operating procedures to maintain consistency and clarity in processes, fostering effective operations.

**Requirements**:

- Currently pursuing a Bachelor's or Master\'s degree in Engineering, Business, Science, or related fields
- Strong problem-solving abilities coupled with a solid technical grasp of IoT and Digitalization concepts
- Excellent verbal and written communication skills in both German and English
- Customer-centric mindset and the ability to cultivate strong relationships with key decision-makers
- Previous experience in client-facing roles, ideally within a B2B SaaS startup, with a preference for exposure to public transport or vehicle maintenance domains is a plus

**Benefits**:

- Decision-making Influence and Autonomy: Actively participate in the decision-making processes within our dynamic startup environment
- Flexibility: Enjoy flexible working hours & home office working with no mandatory minimum office days policy
- Compensation: Receive a competitive salary
- Team bonding: Engage in regular team events and off-sites to foster a collaborative work culture
- Wellness support: Access subsidized WELLPASS memberships for multiple sports facilities
- Life goals support: Receive support to fulfill your personal and professional life goals

  • Customer Success Working Student

    vor 3 Monaten

    Munich, Deutschland LeanIX Jobs Vollzeit

    LeanIX, an SAP Company enables organisations to continuously transform. Our platform helps to efficiently organize, plan, and manage IT landscapes, supporting 1200+ customers with Enterprise Architecture Management. We are looking for a **Customer Success Working Student **to join our growing team and support our Customer Success Team in guiding customers...

  • Customer Success Working Student

    vor 3 Monaten

    Munich, Deutschland LeanIX GmbH Vollzeit

    **LeanIX aims to become the “Google Maps for Software”** LeanIX enables organisations to continuously transform. Our platform helps to efficiently organize, plan, and manage IT landscapes, supporting 900+ customers with SaaS Management, Enterprise Architecture Management, and Value Stream Management. We are looking for a **Customer Success Working...

  • Customer Success Working Student

    vor 3 Monaten

    Munich, Deutschland LeanIX GmbH Vollzeit

    LeanIX aims to become the “Google Maps for Software” LeanIX enables organisations to continuously transform. Our platform helps to efficiently organize, plan, and manage IT landscapes, supporting 900+ customers with SaaS Management, Enterprise Architecture Management, and Value Stream Management. We are looking for a Customer Success Working Student to...

  • Customer Success Working Student

    vor 3 Monaten

    Munich, Deutschland LeanIX Vollzeit

    LeanIX, an SAP Company enables organisations to continuously transform. Our platform helps to efficiently organize, plan, and manage IT landscapes, supporting 1200+ customers with Enterprise Architecture Management. We are looking for a **Customer Success Working Student **to join our growing team and support our Customer Success Team in guiding customers...

  • Working Student Customer Success

    vor 3 Monaten

    Munich, Deutschland Avelios Medical GmbH Vollzeit

    **About this role**: Our mission at Avelios is to build the leading software platform for the data-driven digitization of hospitals and patient care. To do so, we have built a modular software platform that digitizes and optimizes workflows in hospitals with cutting-edge technology in a user-friendly way. With our software, we enable hospitals and doctors to...

  • Customer Success Associate Dach

    vor 3 Monaten

    Munich, Deutschland LeanIX Jobs Vollzeit

    **LeanIX aims to become the "Google Maps for Software"** LeanIX enables organizations to continuously transform. Our platform helps to efficiently organize, plan, and manage IT landscapes, supporting 850+ customers with SaaS Management, Enterprise Architecture Management, and Value Stream Management. We are looking for a **Customer Success **Associate** to...

  • Customer Success Working Student

    vor 3 Wochen

    Munich, Bayern, Deutschland comstruct ICT GmbH Vollzeit

    Customer Enablement Working Student - comstruct ICT GmbHAs a **Customer Enablement Working Student** at comstruct ICT GmbH, you will play a pivotal role in addressing the daily challenges faced by our clients in the construction sector. Collaborating closely with our Chief Product Officer, you will help lay the groundwork for our Customer Enablement...

  • Customer Success Working Student

    vor 3 Wochen

    Munich, Bayern, Deutschland comstruct ICT GmbH Vollzeit

    Customer Enablement Working Student - comstruct ICT GmbHAs a **Customer Enablement Working Student** at comstruct ICT GmbH, you will play a vital role in enhancing our clients' experiences within the construction technology sector. Collaborating closely with our Chief Product Officer, you will help lay the groundwork for our Customer Enablement initiatives,...

  • Customer Success Associate Dach

    vor 3 Monaten

    Munich, Deutschland LeanIX Jobs Vollzeit

    LeanIX enables organizations to continuously transform. Our platform helps to efficiently organize, plan, and manage IT landscapes, supporting 1000+ customers. We are looking for a **Customer Success **Associate** to join our growing team and guide customers through their journey, making them successful. Are you passionate about IT and how it enables...

  • Customer Success Associate Emea

    vor 3 Monaten

    Munich, Deutschland LeanIX Jobs Vollzeit

    LeanIX, an SAP Company enables organizations to continuously transform. Our platform helps to efficiently organize, plan, and manage IT landscapes, supporting 1200+ customers. We are looking for a **Customer Success Associate (f/m/d) **to join our growing team and guide customers through their journey, making them successful. Are you passionate about IT...

  • Working Student Customer Success B2B SaaS

    vor 2 Monaten

    Munich, Bayern, Deutschland IP Pilot Vollzeit

    null Intro IP Pilot is seeking a dynamic Working Student Customer Success B2B SaaS (d/f/m) to join our team. You will have the unique opportunity to contribute to our customer success initiatives and help enhance the overall experience for our B2B SaaS clients. This role is ideal for a proactive and customer-focused individual who is eager to gain hands-on...

  • Customer Success Working Student

    vor 3 Monaten

    Munich, Deutschland Predium Vollzeit

    Deine Mission Als Working Student im Customer Success-Team hast Du die Möglichkeit, wertvolle praktische Erfahrungen in der Kundenbetreuung zu sammeln und bekommst Einblicke in das Onboarding der Kunden, treibst die ESG Strategie voran und bist laufend an der Produktentwicklung beteiligt. Deine Verantwortlichkeiten - Du unterstützt die Customer Success...

  • Working Student

    vor 3 Monaten

    Munich, Deutschland wealthpilot GmbH Vollzeit

    Core Values at wealthpilot Be the pilot people trust At wealthpilot, all employees see themselves as pilots of trust. We act according to the rules of empathy, appreciation and collegiality. Make the plane fly On our way to our destination, we experience resistance and turbulence, but thanks to our determination, solution and performance orientation, we...

  • Customer Success Associate

    vor 3 Wochen

    Munich, Bayern, Deutschland rapitag GmbH Vollzeit

    Your MissionRelationship Development: Cultivate and sustain robust relationships with key stakeholders at client organizations to comprehend their business objectives and ensure that rapitag's solutions are in alignment with their goals.Onboarding and Training: Oversee the onboarding journey for new clients, delivering comprehensive training sessions to...

  • Customer Success Associate

    vor 3 Wochen

    Munich, Bayern, Deutschland rapitag GmbH Vollzeit

    Your RoleBuilding Strategic Partnerships: Foster and sustain robust, strategic connections with essential stakeholders at client organizations to comprehend their business objectives and ensure that rapitag's solutions are in alignment with their goals.Onboarding and Training: Spearhead the onboarding journey for new clients, delivering comprehensive...

  • Customer Success Associate

    vor 3 Wochen

    Munich, Bayern, Deutschland rapitag GmbH Vollzeit

    Your RoleBuilding Strategic Partnerships: Cultivate and sustain robust relationships with key stakeholders at client organizations to comprehend their business objectives and ensure that rapitag's solutions are in alignment with their goals.Onboarding and Training: Spearhead the onboarding journey for new clients, delivering comprehensive training sessions...

  • Customer Success Associate

    vor 3 Wochen

    Munich, Bayern, Deutschland rapitag GmbH Vollzeit

    Your RoleBuilding Strategic Partnerships: Foster and nurture strong, strategic connections with key individuals at client organizations to comprehend their business objectives and ensure that rapitag's solutions are in alignment with their goals.Onboarding and Training: Spearhead the onboarding journey for new clients, delivering comprehensive training...

  • Customer Success Associate

    vor 3 Wochen

    Munich, Bayern, Deutschland rapitag GmbH Vollzeit

    Your MissionRelationship Management: Cultivate and sustain robust relationships with key stakeholders at client organizations to comprehend their business objectives and ensure that rapitag's solutions are in alignment with their goals.Onboarding and Training: Spearhead the onboarding journey for new clients, delivering comprehensive training sessions to...

  • Customer Success Associate

    vor 3 Wochen

    Munich, Bayern, Deutschland rapitag GmbH Vollzeit

    Your MissionBuilding Strategic Partnerships: Cultivate and sustain robust relationships with key stakeholders at client organizations to comprehend their business objectives and ensure that rapitag's solutions are in alignment with their goals.Onboarding and Training for Clients: Spearhead the onboarding journey for new clients, delivering comprehensive...

  • Customer Success Associate

    vor 3 Wochen

    Munich, Bayern, Deutschland rapitag GmbH Vollzeit

    Your MissionBuilding Strategic Partnerships: Foster and sustain robust relationships with key stakeholders at client organizations to comprehend their business objectives and ensure that rapitag's solutions are in alignment with their goals.Onboarding and Training: Spearhead the onboarding journey for new clients, delivering comprehensive training sessions...