![Predium](https://media.trabajo.org/img/noimg.jpg)
Customer Success Working Student
vor 3 Monaten
Deine Mission
Als Working Student im Customer Success-Team hast Du die Möglichkeit, wertvolle praktische Erfahrungen in der Kundenbetreuung zu sammeln und bekommst Einblicke in das Onboarding der Kunden, treibst die ESG Strategie voran und bist laufend an der Produktentwicklung beteiligt.
Deine Verantwortlichkeiten
- Du unterstützt die Customer Success Managers bei der Betreuung und Pflege der Kundenbeziehungen sowie der stetigen Weiterentwicklung unserer Prozesse und Tools
- Du hilfst bei der Beantwortung von Kundenanfragen und Sicherstellung einer zeitnahen und professionellen Reaktion
- Du unterstützt bei der Durchführung von Kundenterminen und -präsentationen sowie Workshops
- Du hilfst bei der Weiterentwicklung unserer ESG Academy und Erstellung von Inhalten zur Weiterentwicklung des Know-hows unserer Kunden
- Du unterstützt bei der quantitativen Analyse von Kundenfeedback und der Kommunikation mit internen Teams, um Produktverbesserungen voranzutreiben
Dein Profil
- Du hast Interesse an Kundenbetreuung und -erfolg sowie am Aufbau langfristiger strategischer Kundenbeziehungen
- Du zeichnest Dich durch Deine Kommunikationsstärke und ausgeprägte Serviceorientierung aus und arbeitest selbstständig und strukturiert
- Du besitzt gute analytische Fähigkeiten und kannst komplexe Sachverhalte verständlich vermitteln
- Du verfügst über sehr gute Deutsch
- und Englischkenntnisse in Wort und Schrift
- Du möchtest einen Beitrag dazu leisten, dass unsere Erde lebenswert bleibt und zukünftige Generationen sich auf ihr aufhalten können
**Bonus points**:
- Du hast bereits Erfahrung im Umgang mit Kunden und/oder in der Immobilienbranche gesammelt
Warum Predium?
- Sei Teil unseres diversen, hochmotivierten Teams und gestalte unsere einzigartige Unternehmenskultur
- Flexibilität, von zu Hause oder von unserem Büro im Herzen von München aus zu arbeiten
- Attraktive Vergütung und Benefits: u.a. 20 Tage Urlaub, eine Mitgliedschaft bei Wellpass, ein Budget für persönliche Weiterentwicklung
- Modernste Ausstattung und digitale Tools für reibungslose ArbeitsabläufeZweiwöchentliche Team Events und vierteljährliche Impact Days
- Und vieles mehr
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