Sales Support Specialist
vor 4 Wochen
DHL Global Forwarding ist der Luft- und Seefrachtspezialist der DPDHL Group und ist weltweit der führende Anbieter in der Luftfracht und Nr. 2 in der Seefracht. Mit ca. 30.000 Mitarbeitern und Mitarbeiterinnen weltweit sind wir in mehr als 150 Ländern und Territorien präsent. Durch unser auf Service, Qualität und Nachhaltigkeit ausgerichtetes Netzwerk verbinden wir Menschen auf der ganzen Welt und verbessern deren Lebensqualität. Das gilt nicht nur für unsere Kunden, sondern auch für jedes einzelne Mitglied unseres Teams.
Für den Sales Bereich suchen wir am Standort Berlin eine/n ergebnisorientierte/n
Sales Support Specialist / Vertriebsinnendienst Spezialist (m/w/d)
Unbefristet in Vollzeit
Diese Herausforderungen erwarten dich bei uns:
- Du unterstützt das Sales-Team:
- bei der Bearbeitung von Ausschreibungen (RFQ’s)
- durch die Vorbereitung von Angeboten für Neukunden sowie Ratenupdates für Bestandskunden
- bei der Erstellung von SOPs und Kundenimplementierungen
- bei der Erstellung von Präsentationsmaterial & Vorbereitung von QBR
- bei der Analyse und Untersuchung industriespezifischer Entwicklungen und Potentiale zur Neukundengewinnung
- bei der Umsetzung globaler, regionaler und länder-spezifischer Kampagnen
- Du pflegst das CRM-Tools inkl. Pipeline Management
- Zudem unterstützt du bei der Neukundenakquise durch „Cold Calls“
- Du bestreust eigene Bestandskunden und bist für die Intensivierung der Geschäftsbeziehungen verantwortlich
- Du kommunizierst mit den deutschen ACC/OCC Teams
- Die Korrespondenz mit Kunden, DHL-Häusern und Partnern in deutscher und englischer Sprache runden dein Profil ab
Das wünschen wir uns von dir:
- Abgeschlossene Ausbildung zum Kaufmann (m/w/d) für Spedition und Logistikdienstleistung, Studium im Bereich Logistik oder adäquate Ausbildung inkl. Berufserfahrung
- Erfahrungen im Customer Service, Indoor Sales und/oder Operative
- Umfassendes Verständnis für das Speditionsgewerbe und das DGF Geschäftsmodell
- MS Office Kenntnisse (insbes. Outlook, Excel und PowerPoint) sowie Kenntnisse im Umgang mit CRM Tools (iSell)
- Gute Englischkenntnisse
- Exzellente Kommunikationsfähigkeiten (schriftlich und verbal)
- Teamfähigkeit, Organisationstalent, Belastbarkeit
Warum du zu uns kommen solltest:
- Möglichkeit, sich in einem weltweit agierenden Konzern zu entwickeln und einzubringen
- 13 Gehälter und Vermögenswirksame Leistungen
- FlexWork Möglichkeit
- Fest- und Brauchtumstage
- Hervorragende Sozialleistungen, Familienservice, Business Bike (Eurorad) und Corporate Benefits
Wir freuen uns auf deine Bewerbung
MENSCHEN VERBINDEN. LEBEN VERBESSERN.
#DGFDEAO
#DGFDEAOV
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