IT Support Specialist
vor 13 Stunden
Highsnobiety is a forward-thinking digital media company seeking an experienced IT Support Specialist to join our team in Berlin, Germany. This role offers a unique opportunity to shape the company's technical infrastructure and contribute to the growth of a global brand.
Job DescriptionWe are looking for a skilled IT Support Specialist to provide top-notch technical assistance to our employees, ensuring seamless day-to-day operations and minimizing downtime. The ideal candidate will have a strong background in managing IT systems, troubleshooting complex issues, and delivering exceptional customer service.
Estimated Salary€45,000 - €55,000 per year, depending on experience and qualifications.
Required Skills and QualificationsWe are seeking an individual with:
- 1-2 years of experience as an IT Support Specialist or System Administrator;
- Familiarity with managing accounts in Google GSuite or Office 365;
- Experience using ticketing systems such as JIRA, ServiceNow, or similar platforms;
- Knowledge of Identity and Access Management (IAM) systems like Okta;
- Excellent understanding of desktop operating systems, including macOS and Windows 10;
- Familiarity with Local Area Networking (LAN) and TCP/IP concepts;
- Experience with mobile device support, including Android and iOS devices;
- Strong knowledge of Information Technology security concepts;
- Able to apply critical thinking and a methodical approach to problem-solving;
- Reliable, self-motivated, and hands-on with a strong work ethic.
We offer a comprehensive benefits package, including:
- A bright and spacious design headquarters located close to U Kurfürstenstraße;
- The opportunity to shape the company and contribute to the growth of a global brand;
- High degree of responsibility, creativity, originality, independence, and creative autonomy;
- A flexible hybrid working policy, dog-friendly office, and remote international working option;
- Access to visa support for employees relocating to Germany if needed;
- Attractive employee benefits, including discounts in our online shop, performance-based bonus, ClassPass, access to mental health support platform Calm, bike leasing, and sabbatical option.
We are committed to fostering a diverse and inclusive work environment and encourage applications from qualified candidates who share our values.
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