Client Service Mitarbeiter
vor 1 Monat
Unser Kunde st ein renommiertes Finanzdienstleistungsunternehmen mit Sitz in Frankfurt am Main. Die Bank steht für Kundennähe, exzellenten Service und innovative Finanzlösungen. Zur Verstärkung des Teams suchen wir ab sofort einen engagierten und qualifizierten Client Service Mitarbeiter (m/w/d) im Back Office im Rahmen der Arbeitnehmerüberlassung.
- Bearbeitung von Kundenanfragen und -anliegen über verschiedene Kommunikationskanäle (Telefon, E-Mail, Chat)
- Unterstützung bei der Kontoführung und -verwaltung sowie der Durchführung von Transaktionen
- Erfassung und Pflege von Kundendaten im internen System
- Zusammenarbeit mit anderen Abteilungen zur Klärung von Sachverhalten und zur Sicherstellung einer reibungslosen Kundenbetreuung
- Erstellung von Reports und Dokumentationen für interne Zwecke
- Mitwirkung bei der Optimierung interner Prozesse im Back Office
- Abgeschlossene kaufmännische Ausbildung, idealerweise im Bankwesen oder in der Finanzdienstleistungsbranche
- Erste Berufserfahrung im Kundenservice oder Back Office, bevorzugt im Bankensektor
- Ausgezeichnete Kommunikationsfähigkeiten und eine serviceorientierte Denkweise
- Sicherer Umgang mit MS Office, insbesondere Excel
- Teamfähigkeit, Flexibilität und eine strukturierte Arbeitsweise
- Gute Englischkenntnisse sind von Vorteil
- Spannende und abwechslungsreiche Aufgaben in einem dynamischen Unternehmen
- Attraktive Vergütung und flexible Arbeitszeiten
- Möglichkeit zur Übernahme in ein festes Anstellungsverhältnis
- Modernes Arbeitsumfeld und zentraler Standort in Frankfurt am Main
- Individuelle Weiterbildungsmöglichkeiten und Karrierechancen
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