Aktuelle Jobs im Zusammenhang mit Technical Support Engineer - Frankfurt - SAJ Digital Energy GmbH
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Technical Support Engineer
vor 4 Monaten
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Technical Support Engineer
vor 4 Monaten
Frankfurt, Deutschland SAJ Digital Energy GmbH VollzeitTasks Provide phone and email based problem solving and fault finding support for installers and customers Generating cases via CRM to track and resolve customer enquiries Answering technical product enquiries Liaise with service, sales and repair centre departments to ensure cases are dealt with efficiently Developing, updating and managing technical...
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Frankfurt am Main, Hessen, Deutschland SAJ Digital Energy GmbH VollzeitOverviewThe Technical Support Engineer will play a key role in ensuring the smooth operation of our renewable energy systems. This includes providing technical assistance to customers and installers, resolving issues, and developing documentation.Job DescriptionWe are seeking a highly skilled and experienced Technical Support Engineer to join our team at SAJ...
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Frankfurt am Main, Hessen, Deutschland SAJ Digital Energy GmbH VollzeitJob SummaryWe are seeking an experienced Technical Support Specialist to join our team at SAJ Digital Energy GmbH. The successful candidate will be responsible for providing top-notch technical support to our customers and installers, ensuring their queries are resolved efficiently and effectively.
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Frankfurt am Main, Deutschland Exide Technologies GmbH Vollzeitcom) is an internationally leading provider of innovative and sustainable battery storage solutions for automotive and industrial applications. The company has 11 manufacturing and 3 recycling facilities across Europe, ensuring resilience and a low CO 2 footprint with a local supply chain. 6bn energy storage solutions and services to customers worldwide,...
Technical Support Engineer
vor 4 Monaten
- Provide phone and email based problem solving and fault finding support for installers and customers
- Generating cases via CRM to track and resolve customer enquiries
- Answering technical product enquiries
- Liaise with service, sales and repair centre departments to ensure cases are dealt with efficiently
- Developing, updating and managing technical documentation for commissioning of our products
- Assist in developing the technical support process of the business
- Assist in Sales Exhibitions and Trade Fairs
- Liaise with Technical Support International
- Relevant qualification in electronic engineering and renewable energy equivalent,Direct Solar and power generation Industry experience an advantage
- Solid technical understanding of inverters and battaries products, Solutions based mindset
- Eagerness to support customers as required,Strong work ethic
- Experience in a role which required inter department communication and coordination an advantage,Ability to work autonomously as well as part of a team
- Professional German and English language skill is must
