Technical Support Engineer
vor 4 Monaten
- Provide phone and email based problem solving and fault finding support for installers and customers
- Generating cases via CRM to track and resolve customer enquiries
- Answering technical product enquiries
- Liaise with service, sales and repair centre departments to ensure cases are dealt with efficiently
- Developing, updating and managing technical documentation for commissioning of our products
- Assist in developing the technical support process of the business
- Assist in Sales Exhibitions and Trade Fairs
- Liaise with Technical Support International
- Relevant qualification in electronic engineering and renewable energy equivalent,Direct Solar and power generation Industry experience an advantage
- Solid technical understanding of inverters and battaries products, Solutions based mindset
- Eagerness to support customers as required,Strong work ethic
- Experience in a role which required inter department communication and coordination an advantage,Ability to work autonomously as well as part of a team
- Professional German and English language skill is must
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Frankfurt am Main, Hessen, Deutschland SAJ Digital Energy GmbH VollzeitOverviewThe Technical Support Engineer will play a key role in ensuring the smooth operation of our renewable energy systems. This includes providing technical assistance to customers and installers, resolving issues, and developing documentation.Job DescriptionWe are seeking a highly skilled and experienced Technical Support Engineer to join our team at SAJ...
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EU Technical Support Specialist
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Frankfurt am Main, Hessen, Deutschland NIO VollzeitAbout NIO Inc.NIO Inc. is a pioneering manufacturer of premium smart electric vehicles with a global presence in development and markets. Founded in 2014, NIO's mission is to shape a joyful lifestyle by building a community through smart electric vehicles.The company aims to drive innovations in next-generation technologies like autonomous driving, digital...
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Technical support, techniker
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EU Technical Support Professional
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Frankfurt am Main, Hessen, Deutschland NIO VollzeitAbout NIONIO Inc. is a pioneering electric vehicle manufacturer originating in China, with a global presence in development and markets.Founded in 2014, NIO's mission is to craft an exceptional lifestyle by creating a community through smart electric vehicles. The company aims to drive innovation in technologies like autonomous driving, digital...
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Technical Support
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Frankfurt, Deutschland OVHcloud VollzeitTechnical Support - Cloud Products M/F/X Within your #OneTeam Within OVH, the CCO Department is responsible for providing quality technical support (paid, free, 24/7, etc.) for all customers around the world. It provides technical support (telephone, email, social networks, etc.) for all OVH offers (Cloud, Telecom, Web). The Department is organized...
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Teamleiter Technical Support
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Technical Support Specialist
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Frankfurt am Main, Deutschland Peak Scientific VollzeitDuties include: - Providing technical support in conjunction with the service management system (SMS) - In conjunction with Service Managers, ensuring all phone calls resulting in Field Service Engineer (FSE) on site assistance are responded to and organised within SLA of 2 hours - Using SMS, ensuring all relevant field visit data is captured by FSEs with...
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Frankfurt am Main, Hessen, Deutschland Technical Global Solutions VollzeitAbout Technical Global SolutionsTGS is a leading MEP design and build company, delivering high-profile projects across the UK, Ireland, and mainland Europe for over four decades. We're known for our commitment to innovation, efficiency, and excellence in industrial, logistics, healthcare, and data centre sectors.We're looking for an experienced Senior MEP...
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Frankfurt, Deutschland FERCHAU GmbH VollzeitMenschen und Technologien zu verbinden, den Perfect Match für unsere Kunden zu gestalten, immer die richtigen Expert:innen für die jeweilige Herausforderung zu finden - das ist unser Anspruch bei FERCHAU und dafür suchen wir Sie: von einem unserer Kunden, einem der marktführenden Herstellern von Getrieben, Getriebemotoren und Elektromotoren, sind wir...
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IT Desktop Support Engineer
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Technical Solutions Expert
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Frankfurt am Main, Hessen, Deutschland SAJ Digital Energy GmbH VollzeitJob SummaryWe are seeking an experienced Technical Support Specialist to join our team at SAJ Digital Energy GmbH. The successful candidate will be responsible for providing top-notch technical support to our customers and installers, ensuring their queries are resolved efficiently and effectively.
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Technical Support Representative Frankfurt
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Robotics Support Specialist
vor 3 Wochen
Frankfurt am Main, Hessen, Deutschland Hikrobot VollzeitCompany OverviewHikrobot is a leading provider of innovative robotic solutions.SalaryThe estimated annual salary for this position is $120,000-$180,000 depending on experience and qualifications.Job DescriptionWe are seeking an experienced AGV Tech-support Engineer to join our team. The successful candidate will be responsible for providing technical support...
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Digital Vehicle Support Specialist
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Customer Technical Support
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Frankfurt am Main, Deutschland Enphase Energy VollzeitEnphase Energy is a global energy technology company and leading provider of solar, battery, and electric vehicle charging products. Founded in 2006, Enphase transformed the solar industry with our revolutionary microinverter technology, which turns sunlight into a safe, reliable, resilient, and scalable source of energy to power our lives. Today, the...