Technical Support Engineer

vor 3 Monaten


Frankfurt, Deutschland SAJ Digital Energy GmbH Vollzeit
Tasks
  • Provide phone and email based problem solving and fault finding support for installers and customers
  • Generating cases via CRM to track and resolve customer enquiries
  • Answering technical product enquiries
  • Liaise with service, sales and repair centre departments to ensure cases are dealt with efficiently
  • Developing, updating and managing technical documentation for commissioning of our products
  • Assist in developing the technical support process of the business
  • Assist in Sales Exhibitions and Trade Fairs
  • Liaise with Technical Support International
Requirements
  • Relevant qualification in electronic engineering and renewable energy equivalent,Direct Solar and power generation Industry experience an advantage
  • Solid technical understanding of inverters and battaries products, Solutions based mindset
  • Eagerness to support customers as required,Strong work ethic
  • Experience in a role which required inter department communication and coordination an advantage,Ability to work autonomously as well as part of a team
  • Professional German and English language skill is must


  • Frankfurt, Deutschland SAJ Digital Energy GmbH Vollzeit

    TasksProvide phone and email based problem solving and fault finding support for installers and customersGenerating cases via CRM to track and resolve customer enquiriesAnswering technical product enquiriesLiaise with service, sales and repair centre departments to ensure cases are dealt with efficientlyDeveloping, updating and managing technical...


  • Frankfurt am Main, Hessen, Deutschland SAJ Digital Energy GmbH Vollzeit

    OverviewThe Technical Support Engineer will play a key role in ensuring the smooth operation of our renewable energy systems. This includes providing technical assistance to customers and installers, resolving issues, and developing documentation.Job DescriptionWe are seeking a highly skilled and experienced Technical Support Engineer to join our team at SAJ...


  • Frankfurt am Main, Hessen, Deutschland NIO Vollzeit

    About NIO Inc.NIO Inc. is a pioneering manufacturer of premium smart electric vehicles with a global presence in development and markets. Founded in 2014, NIO's mission is to shape a joyful lifestyle by building a community through smart electric vehicles.The company aims to drive innovations in next-generation technologies like autonomous driving, digital...


  • Frankfurt, Deutschland Sun Chemical Vollzeit

    IHRE AUFGABEN Werden Sie Teil unseres Teams am Standort Frankfurt. Zum nächstmöglichen Zeitpunkt suchen wir einen erfahrenen Technical Support Engineer (m/w/d), der die IT-Strategien und IT-Security-Standards an unseren Standorten Frankfurt, Niedernhausen und Karlstein sicherstellt und folgende Aufgaben übernimmt: Umsetzung der IT-Strategien an den...


  • Frankfurt am Main, Deutschland FERCHAU – Connecting People and Technologies Vollzeit

    Technical Support Specialists Es handelt sich um eine international erfolgreiche Der deutsche Firmensitz befindet Anwendungsingenieur (mwd) Technical Support Specialist


  • Frankfurt, Deutschland Technip Energies Vollzeit

    Zimmer GmbH, a subsidiary of Technip Energies, is a global plant engineering company with its own technologies for the production and recycling of plastics. Within the group, 15,000 employees in 34 countries are committed to future-oriented technology solutions. We are looking for a Technical Proposal Engineer (m/f/d) at the Frankfurt am Main site with...


  • Frankfurt am Main, Hessen, Deutschland NIO Vollzeit

    About NIONIO Inc. is a pioneering electric vehicle manufacturer originating in China, with a global presence in development and markets.Founded in 2014, NIO's mission is to craft an exceptional lifestyle by creating a community through smart electric vehicles. The company aims to drive innovation in technologies like autonomous driving, digital...

  • Technical Support

    vor 4 Monaten


    Frankfurt, Deutschland OVHcloud Vollzeit

    Technical Support - Cloud Products M/F/X Within your #OneTeam Within OVH, the CCO Department is responsible for providing quality technical support (paid, free, 24/7, etc.) for all customers around the world. It provides technical support (telephone, email, social networks, etc.) for all OVH offers (Cloud, Telecom, Web). The Department is organized...


  • Frankfurt, Deutschland Orizon GmbH, NL Rhein-Main kfm. Vollzeit

    Technical Operations Engineer (m/w/d)Unser Angebot:- Attraktives Arbeitsumfeld mit guten Perspektiven - Tarifliche Entlohnung nach iGZ/DGB Tarif zzgl. Branchenzuschlägen - Das Projekt ist auf eine Dauer von 15 Monaten befristet- Der Stundensatz beträgt 33-37 Euro brutto- Unser Mitarbeiter-Benefit-Programm Orizon PlusPunkte- Bis zu 30 Tage Jahresurlaub Ihre...


  • Frankfurt, Deutschland Sun Chemical Corporation Vollzeit

    ÜBER UNS Mit uns wird es bunt! Als Mitglied der DIC Gruppe ist die Sun Chemical führender Hersteller von Druckfarben und Pigmenten. In 63 Ländern arbeiten mehr als 22.000 Mitarbeiter an 250 Standorten jeden Tag daran, die Welt durch die Belieferung der verschiedensten Branchen von Kosmetik und Verpackungen über Landwirtschaft bis hin zur...


  • Frankfurt Am Main, Deutschland ASC Technologies AG Vollzeit

    Teamleiter Technical Support (m/w/d) ASC ist ein weltweit führender Anbieter von Software - und Cloud-Lösungen im Bereich Omni-Channel Recording, Quality Management und Analytics. Zu unseren Zielgruppen gehören alle Unternehmen, die ihre Kommunikation aufzeichnen, insbesondere Contact Center, Finanzdienstleister und Organisationen der öffentlichen...


  • Frankfurt am Main, Hessen, Deutschland proAV Limited Vollzeit

    About the RoleproAV Limited is a leading global audio visual integrator, providing AV and event services across multiple client partnerships worldwide.We are seeking an experienced Senior Service Technician to join our team in Germany, representing proAV Limited and working onsite at various client sites.The primary objective of this role is to deliver...


  • Frankfurt am Main, Deutschland Peak Scientific Vollzeit

    Duties include: - Providing technical support in conjunction with the service management system (SMS) - In conjunction with Service Managers, ensuring all phone calls resulting in Field Service Engineer (FSE) on site assistance are responded to and organised within SLA of 2 hours - Using SMS, ensuring all relevant field visit data is captured by FSEs with...


  • Frankfurt am Main, Hessen, Deutschland Technical Global Solutions Vollzeit

    About Technical Global SolutionsTGS is a leading MEP design and build company, delivering high-profile projects across the UK, Ireland, and mainland Europe for over four decades. We're known for our commitment to innovation, efficiency, and excellence in industrial, logistics, healthcare, and data centre sectors.We're looking for an experienced Senior MEP...


  • Frankfurt, Deutschland PEOPLEGRIP Vollzeit

    Peoplegrip is seeking a Technical Engineer to join a specialized company that manufactures and exports board handling equipment for surface mount technology (SMT) automation processes. The company also produces laser marking machines and routers, and is well-known for its smart conveyor systems and various SMT peripherals. The industries served include...


  • Frankfurt, Deutschland FERCHAU GmbH Vollzeit

    Menschen und Technologien zu verbinden, den Perfect Match für unsere Kunden zu gestalten, immer die richtigen Expert:innen für die jeweilige Herausforderung zu finden - das ist unser Anspruch bei FERCHAU und dafür suchen wir Sie: von einem unserer Kunden, einem der marktführenden Herstellern von Getrieben, Getriebemotoren und Elektromotoren, sind wir...


  • Frankfurt, Deutschland Sky Systems, Inc. (SkySys) Vollzeit

    IT Desktop Support EngineerOn-site in FrankfurtLong term contractGerman and EnglishProviding IT Infrastructure field support which includes troubleshooting hardware, software, operating system issues and problems and fixing the issues without impacting / violating the hardware warranty or customer security compliance requirements.• Hands on experience in...


  • Frankfurt am Main, Hessen, Deutschland Delve Search - Global Search Consultants Vollzeit

    About the CompanyDelve Search - Global Search Consultants has partnered with a global leader in fluid control solutions to find an exceptional Application Engineer. This company specializes in high-quality valves, fittings, and tubing for industries such as oil & gas, engineering, and semiconductors.The RoleAs a Technical Solutions Expert, you will play a...


  • Frankfurt am Main, Hessen, Deutschland SAJ Digital Energy GmbH Vollzeit

    Job SummaryWe are seeking an experienced Technical Support Specialist to join our team at SAJ Digital Energy GmbH. The successful candidate will be responsible for providing top-notch technical support to our customers and installers, ensuring their queries are resolved efficiently and effectively.


  • Frankfurt am Main, Deutschland The Church of Jesus Christ of Latter-day Saints Vollzeit

    This position is an intermediate level professional role that provides user support in operating, maintaining and troubleshooting hardware and software assigned to organization employees to help them accomplish their work. This position requires self-motivation and self-management of work with strong interpersonal skills to meet with users in a face-to-face...