Technical Support Engineer
vor 3 Monaten
- Provide phone and email based problem solving and fault finding support for installers and customers
- Generating cases via CRM to track and resolve customer enquiries
- Answering technical product enquiries
- Liaise with service, sales and repair centre departments to ensure cases are dealt with efficiently
- Developing, updating and managing technical documentation for commissioning of our products
- Assist in developing the technical support process of the business
- Assist in Sales Exhibitions and Trade Fairs
- Liaise with Technical Support International
- Relevant qualification in electronic engineering and renewable energy equivalent,Direct Solar and power generation Industry experience an advantage
- Solid technical understanding of inverters and battaries products, Solutions based mindset
- Eagerness to support customers as required,Strong work ethic
- Experience in a role which required inter department communication and coordination an advantage,Ability to work autonomously as well as part of a team
- Professional German and English language skill is must
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Technical Support Engineer
vor 3 Monaten
Frankfurt, Deutschland SAJ Digital Energy GmbH VollzeitTasksProvide phone and email based problem solving and fault finding support for installers and customersGenerating cases via CRM to track and resolve customer enquiriesAnswering technical product enquiriesLiaise with service, sales and repair centre departments to ensure cases are dealt with efficientlyDeveloping, updating and managing technical...
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Frankfurt am Main, Hessen, Deutschland SAJ Digital Energy GmbH VollzeitOverviewThe Technical Support Engineer will play a key role in ensuring the smooth operation of our renewable energy systems. This includes providing technical assistance to customers and installers, resolving issues, and developing documentation.Job DescriptionWe are seeking a highly skilled and experienced Technical Support Engineer to join our team at SAJ...
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EU Technical Support Specialist
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Frankfurt am Main, Hessen, Deutschland NIO VollzeitAbout NIO Inc.NIO Inc. is a pioneering manufacturer of premium smart electric vehicles with a global presence in development and markets. Founded in 2014, NIO's mission is to shape a joyful lifestyle by building a community through smart electric vehicles.The company aims to drive innovations in next-generation technologies like autonomous driving, digital...
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Technical Support Engineer
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Frankfurt, Deutschland Sun Chemical VollzeitIHRE AUFGABEN Werden Sie Teil unseres Teams am Standort Frankfurt. Zum nächstmöglichen Zeitpunkt suchen wir einen erfahrenen Technical Support Engineer (m/w/d), der die IT-Strategien und IT-Security-Standards an unseren Standorten Frankfurt, Niedernhausen und Karlstein sicherstellt und folgende Aufgaben übernimmt: Umsetzung der IT-Strategien an den...
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Technical support, techniker
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Frankfurt am Main, Deutschland FERCHAU – Connecting People and Technologies VollzeitTechnical Support Specialists Es handelt sich um eine international erfolgreiche Der deutsche Firmensitz befindet Anwendungsingenieur (mwd) Technical Support Specialist
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EU Technical Support Professional
vor 3 Wochen
Frankfurt am Main, Hessen, Deutschland NIO VollzeitAbout NIONIO Inc. is a pioneering electric vehicle manufacturer originating in China, with a global presence in development and markets.Founded in 2014, NIO's mission is to craft an exceptional lifestyle by creating a community through smart electric vehicles. The company aims to drive innovation in technologies like autonomous driving, digital...
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Technical Support
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Frankfurt, Deutschland OVHcloud VollzeitTechnical Support - Cloud Products M/F/X Within your #OneTeam Within OVH, the CCO Department is responsible for providing quality technical support (paid, free, 24/7, etc.) for all customers around the world. It provides technical support (telephone, email, social networks, etc.) for all OVH offers (Cloud, Telecom, Web). The Department is organized...
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Technical Support Engineer
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Frankfurt, Deutschland Sun Chemical Corporation VollzeitÜBER UNS Mit uns wird es bunt! Als Mitglied der DIC Gruppe ist die Sun Chemical führender Hersteller von Druckfarben und Pigmenten. In 63 Ländern arbeiten mehr als 22.000 Mitarbeiter an 250 Standorten jeden Tag daran, die Welt durch die Belieferung der verschiedensten Branchen von Kosmetik und Verpackungen über Landwirtschaft bis hin zur...
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Frankfurt am Main, Hessen, Deutschland Technical Global Solutions VollzeitAbout Technical Global SolutionsTGS is a leading MEP design and build company, delivering high-profile projects across the UK, Ireland, and mainland Europe for over four decades. We're known for our commitment to innovation, efficiency, and excellence in industrial, logistics, healthcare, and data centre sectors.We're looking for an experienced Senior MEP...
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Junior Technical Engineer
vor 2 Monaten
Frankfurt, Deutschland PEOPLEGRIP VollzeitPeoplegrip is seeking a Technical Engineer to join a specialized company that manufactures and exports board handling equipment for surface mount technology (SMT) automation processes. The company also produces laser marking machines and routers, and is well-known for its smart conveyor systems and various SMT peripherals. The industries served include...
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Frankfurt, Deutschland FERCHAU GmbH VollzeitMenschen und Technologien zu verbinden, den Perfect Match für unsere Kunden zu gestalten, immer die richtigen Expert:innen für die jeweilige Herausforderung zu finden - das ist unser Anspruch bei FERCHAU und dafür suchen wir Sie: von einem unserer Kunden, einem der marktführenden Herstellern von Getrieben, Getriebemotoren und Elektromotoren, sind wir...
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IT Desktop Support Engineer
vor 1 Woche
Frankfurt, Deutschland Sky Systems, Inc. (SkySys) VollzeitIT Desktop Support EngineerOn-site in FrankfurtLong term contractGerman and EnglishProviding IT Infrastructure field support which includes troubleshooting hardware, software, operating system issues and problems and fixing the issues without impacting / violating the hardware warranty or customer security compliance requirements.• Hands on experience in...
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Technical Solutions Expert
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Frankfurt am Main, Hessen, Deutschland Delve Search - Global Search Consultants VollzeitAbout the CompanyDelve Search - Global Search Consultants has partnered with a global leader in fluid control solutions to find an exceptional Application Engineer. This company specializes in high-quality valves, fittings, and tubing for industries such as oil & gas, engineering, and semiconductors.The RoleAs a Technical Solutions Expert, you will play a...
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Frankfurt am Main, Hessen, Deutschland SAJ Digital Energy GmbH VollzeitJob SummaryWe are seeking an experienced Technical Support Specialist to join our team at SAJ Digital Energy GmbH. The successful candidate will be responsible for providing top-notch technical support to our customers and installers, ensuring their queries are resolved efficiently and effectively.
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Technical Support Representative Frankfurt
vor 6 Monaten
Frankfurt am Main, Deutschland The Church of Jesus Christ of Latter-day Saints VollzeitThis position is an intermediate level professional role that provides user support in operating, maintaining and troubleshooting hardware and software assigned to organization employees to help them accomplish their work. This position requires self-motivation and self-management of work with strong interpersonal skills to meet with users in a face-to-face...