Aktuelle Jobs im Zusammenhang mit Technical Support Specialist - Frankfurt am Main, Hessen - SAJ


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    Key ResponsibilitiesAs a Technical Support Specialist at SAJ Digital Energy GmbH, you will be responsible for providing top-notch support to our customers and installers. This includes resolving technical issues via phone and email, generating cases in our CRM to track and resolve customer enquiries, and answering technical product enquiries.Key...


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  • Frankfurt am Main, Hessen, Deutschland CANCOM Vollzeit

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  • Frankfurt am Main, Hessen, Deutschland Hemmersbach GmbH & Co. KG Vollzeit

    Hemmersbach GmbH & Co. KG is seeking a skilled Technical Support Specialist (German/English) to join its team.Key Responsibilities:Install, configure, and troubleshoot hardware and software systems.Participate in IT projects, such as rollouts, migrations, and hands-on support.Collaborate with colleagues to resolve technical issues.Requirements:Completed...


  • Frankfurt am Main, Hessen, Deutschland SAJ Digital Energy GmbH Vollzeit

    Key ResponsibilitiesWe are seeking a highly skilled Technical Support Engineer to join our team at SAJ Digital Energy GmbH. The successful candidate will be responsible for providing exceptional customer support and technical expertise to our customers and installers.Key TasksProvide timely and effective problem-solving and fault-finding support via phone...


  • Frankfurt am Main, Hessen, Deutschland SAJ Digital Energy GmbH Vollzeit

    Job SummaryWe are seeking a highly skilled Technical Support Engineer to join our team at SAJ Digital Energy GmbH. The successful candidate will provide expert technical support to our customers and installers, ensuring they receive the best possible service.Key ResponsibilitiesProvide technical support via phone and email to resolve customer enquiries and...


  • Frankfurt am Main, Hessen, Deutschland SAJ Digital Energy GmbH Vollzeit

    Job SummaryWe are seeking a highly skilled Technical Support Engineer to join our team at SAJ Digital Energy GmbH. As a Technical Support Engineer, you will be responsible for providing expert technical support to our customers and installers, ensuring that our products are used to their full potential.Key ResponsibilitiesProvide technical support via phone...


  • Frankfurt am Main, Hessen, Deutschland SAJ Digital Energy GmbH Vollzeit

    Job SummaryWe are seeking a highly skilled Technical Support Engineer to join our team at SAJ Digital Energy GmbH. As a Technical Support Engineer, you will be responsible for providing expert technical support to our customers and installers, ensuring that our products are used to their full potential.Key ResponsibilitiesProvide technical support via phone...


  • Frankfurt am Main, Hessen, Deutschland SAJ Digital Energy GmbH Vollzeit

    Key ResponsibilitiesAs a Technical Support Engineer at SAJ Digital Energy GmbH, you will be responsible for providing top-notch support to our customers and installers. Your primary focus will be on resolving technical issues related to our inverters and battery products.TasksProvide phone and email based problem solving and fault finding support for...


  • Frankfurt am Main, Hessen, Deutschland SAJ Digital Energy GmbH Vollzeit

    Key ResponsibilitiesAs a Technical Support Engineer at SAJ Digital Energy GmbH, you will be responsible for providing top-notch support to our customers and installers. Your primary focus will be on resolving technical issues related to our inverters and battery products.TasksProvide phone and email based problem solving and fault finding support for...


  • Frankfurt am Main, Hessen, Deutschland SAJ Digital Energy GmbH Vollzeit

    Key ResponsibilitiesWe are seeking a highly skilled Technical Support Engineer to join our team at SAJ Digital Energy GmbH. The successful candidate will be responsible for providing top-notch support to our customers and installers, ensuring that our products are commissioned efficiently and effectively.Key TasksProvide phone and email based problem solving...


  • Frankfurt am Main, Hessen, Deutschland SAJ Digital Energy GmbH Vollzeit

    Key ResponsibilitiesAs a Technical Support Engineer at SAJ Digital Energy GmbH, you will be responsible for providing top-notch support to our customers and installers. Your tasks will include:Resolving technical issues via phone and emailGenerating cases in our CRM system to track and resolve customer enquiriesProviding expert advice on our productsLiaising...

  • Technical Specialist

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  • Frankfurt am Main, Hessen, Deutschland Marathon Targets Vollzeit

    About the RoleWe are seeking a highly skilled and motivated individual to join our team as a Technical Support Specialist. In this role, you will be responsible for providing technical support to customers and supporting sales activities in Europe, with a focus on Germany and the Netherlands.Key responsibilities include:Operating and maintaining the Marathon...

Technical Support Specialist

vor 2 Monaten


Frankfurt am Main, Hessen, Deutschland SAJ Vollzeit

Key Responsibilities:

  • Provide technical assistance and problem-solving support to customers and installers via various communication channels.
  • Generate and manage cases through a customer relationship management system to track and resolve customer inquiries.
  • Respond to technical product inquiries and provide accurate information to customers.
  • Liaise with internal departments, including service, sales, and repair centre teams, to ensure efficient case resolution.
  • Develop, update, and maintain technical documentation for product commissioning and installation.
  • Contribute to the development and improvement of the company's technical support processes.
  • Support sales efforts at exhibitions and trade fairs.
  • Liaise with international technical support teams.

Required Qualifications:

  • A relevant degree in electronic engineering or a related field, with experience in the renewable energy and solar power industry being an advantage.
  • A solid understanding of inverter and battery products, with a solutions-focused mindset.
  • A strong commitment to customer support and a high work ethic.
  • Experience in a role requiring interdepartmental communication and coordination, with the ability to work autonomously and as part of a team.
  • Proficiency in both German and English languages is essential.