Technical Support Specialist

vor 4 Wochen


Frankfurt am Main, Hessen, Deutschland SAJ Digital Energy GmbH Vollzeit
Key Responsibilities

As a Technical Support Specialist at SAJ Digital Energy GmbH, you will be responsible for providing top-notch support to our customers and installers. This includes resolving technical issues via phone and email, generating cases in our CRM to track and resolve customer enquiries, and answering technical product enquiries.

Key Requirements
  • Relevant qualification in electronic engineering and renewable energy equivalent, with direct experience in the solar and power generation industry an advantage.
  • Solid technical understanding of inverters and battery products, with a solutions-based mindset.
  • Eagerness to support customers as required, with a strong work ethic.
  • Experience in a role requiring inter-department communication and coordination an advantage, with the ability to work autonomously as well as part of a team.
  • Professional German and English language skills are a must.


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