Customer Support Specialist for Mobility Solutions
Vor 3 Tagen
We are MILES Mobility GmbH, a leading provider of innovative car-sharing solutions. Our dynamic team is growing, and we're looking for an exceptional Customer Support Specialist to join our crew.
About the RoleYou will be responsible for providing top-notch support to our customers, ensuring their mobility needs are met with ease. As a key member of our team, you will:
- Assist customers via phone, chat, and email, resolving issues promptly and efficiently.
- Use your problem-solving skills to find effective solutions, making our customers happy.
- Filter important information and provide detailed reports on app or vehicle malfunctions to colleagues and other teams.
To succeed in this role, you'll need:
- A passion for customer-centric support and a knack for problem-solving.
- Excellent communication and interpersonal skills.
- Familiarity with customer support software.
- Fluency in verbal and written German, Dutch, French, and English.
In return for your expertise, we offer:
- A competitive gross monthly salary of €2,370.00.
- Monthly performance-based bonuses and additional pay for Sunday, night, and holiday shifts.
- A shift schedule determined 4 weeks in advance, providing clear and predictable working hours.
- An attractive pension plan.
- Choices between MILES credits or the Deutschlandticket for mobility.
- A subsidized Urban Sports Club membership for physical and mental well-being.
- Access to over 1,500 providers for discounts on various products and services.
- The flexibility to work from our office in Berlin or from home.
- The opportunity to grow with us through knowledge sharing and training opportunities.
We are a diverse team of over 50 nationalities, united by our mission to make mobility shared, sustainable, and accessible to all. Join us in shaping the future of urban life and contributing to regional social projects.
-
Customer Success Professional for Electric Mobility
vor 2 Wochen
Berlin, Berlin, Deutschland Digital Charging Solutions GmbH VollzeitWe are Digital Charging Solutions GmbH, a leading provider of public charging solutions for electric vehicles. Our mission is to make e-mobility easy and seamless for drivers worldwide.We are seeking a highly skilled Customer Success Professional to join our Key Account Management team. As a key member of our team, you will be responsible for ensuring...
-
Berlin Based Customer Support Specialist
vor 1 Monat
Berlin, Berlin, Deutschland Blu Selection VollzeitBerlin Based Customer Support SpecialistWe are looking for a highly motivated and experienced Customer Support Specialist to join our team in Berlin. As a Customer Support Specialist, you will be responsible for providing exceptional customer service to our clients. Your responsibilities will include answering customer inquiries, resolving issues, and...
-
Customer Support Specialist for Imaging Products
vor 3 Wochen
Berlin, Berlin, Deutschland Teleperformance Greece VollzeitTeleperformance Greece is proud to collaborate with Canon, a leader in professional and consumer imaging equipment and information systems.As a customer support specialist, you will be responsible for providing top-notch support to German speaking customers for a range of imaging products, including printers, photocopiers, and digital cameras.Key...
-
Customer Support Professional
vor 2 Wochen
Berlin, Berlin, Deutschland MILES Mobility VollzeitDeliver Exceptional Customer ExperienceWe are seeking a talented Customer Support Professional to join our team at MILES Mobility. As the first point of contact for our customers, you will play a crucial role in ensuring their satisfaction and loyalty.About the RoleIn this exciting position, you will be responsible for handling customer inquiries via phone,...
-
Customer Experience Specialist
vor 1 Monat
Berlin, Berlin, Deutschland MILES Mobility GmbH VollzeitAbout the RoleWe are seeking a highly skilled and motivated Customer Care Agent to join our international team at MILES Mobility GmbH. As a key member of our Customer Care department, you will be responsible for providing exceptional customer service and support to our customers.Key ResponsibilitiesProvide timely and effective support to customers through...
-
Community Manager
vor 2 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitWe are seeking a highly skilled Community Manager to join our Workstation Customer Care team. This role offers the opportunity to work as a bridge builder between our social media platform and its clients in Germany.This position can be performed from home, anywhere in Germany, and involves advising small and medium-sized companies on advertising solutions...
-
Pricing Expert for Sustainable Mobility Solutions
vor 2 Wochen
Berlin, Berlin, Deutschland MILES Mobility GmbH VollzeitMILES Mobility GmbH is seeking an experienced Pricing Expert to join our team in Berlin, Germany. As a key member of our pricing and yield management team, you will play a crucial role in developing and executing strategic pricing initiatives that drive revenue growth and maximize customer value.About the RoleWe are looking for a seasoned professional with a...
-
Berlin, Berlin, Deutschland Teleperformance Greece VollzeitGerman Technical Support Specialist for Cloud SolutionsAre you a skilled communicator in German with a passion for technology? We're looking for a talented individual to join our German Technical Support Interaction Experts team as a German Technical Support Specialist for Cloud Solutions.As a member of our team, you will provide 24/7 support for users from...
-
Customer Support Specialist
vor 4 Wochen
Berlin, Berlin, Deutschland Via VollzeitVia is pioneering a shared, dynamic public mobility solution that reduces carbon emissions and provides everyone with accessible, efficient, and affordable ways of getting around.As a key member of our Operations team, you will play a vital role in ensuring the smooth daily operation of our services by providing telephone and email support to our drivers and...
-
German Customer Support Specialist for Pandora
vor 2 Wochen
Berlin, Berlin, Deutschland Teleperformance Greece VollzeitPandora Customer Support Job DescriptionAre you passionate about delivering exceptional customer service in German? Teleperformance Greece is collaborating with Pandora, the world's top jewelry designer and manufacturer, to find Customer Support Representatives to join their team.As a Customer Support Representative, you will be the voice of Pandora, helping...
-
Customer Experience Ambassador
Vor 3 Tagen
Berlin, Berlin, Deutschland MILES Mobility GmbH VollzeitAbout the RoleAt MILES Mobility GmbH, we're seeking a dedicated Customer Care Agent to join our international team. As a key point of contact for customers, you'll be responsible for providing top-notch support and ensuring their needs are met.Your ResponsibilitiesYou will be the primary point of contact for customers, handling inquiries via phone, chat, and...
-
Customer Service Representative
vor 1 Monat
Berlin, Berlin, Deutschland MILES Mobility GmbH VollzeitAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our Customer Care team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients. Your primary goal will be to ensure that our customers have a positive experience with...
-
Transition Specialist for E-Mobility Infrastructure
vor 3 Wochen
Berlin, Berlin, Deutschland ubitricity - Gesellschaft für verteilte Energiesysteme mbH VollzeitWe are looking for a Transition Specialist to play a pivotal role in our mission to establish an efficient and accessible charging network for everyone.In this agile start-up backed by leading energy and automotive companies, you will collaborate with authorities to install and operate charging solutions in public spaces.As a key member of our team, you will...
-
Customer Service Representative
vor 1 Monat
Berlin, Berlin, Deutschland MILES Mobility GmbH VollzeitAbout the RoleWe are seeking a highly skilled Customer Service Representative to join our team at MILES Mobility GmbH. As a key member of our Customer Care department, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide timely and effective support to customers via phone, chat, and...
-
Signal System Specialist
vor 4 Wochen
Berlin, Berlin, Deutschland Siemens Mobility GmbH VollzeitAbout Siemens Mobility GmbHSiemens Mobility GmbH is a leading supplier in the field of mobility with over 160 years of experience. Our core business includes rail vehicles, rail automation, and electrification solutions, turnkey systems, and related services.Your RoleWe are looking for a skilled Signal System Specialist to define the signalling and...
-
Customer Support and Operations Specialist
Vor 3 Tagen
Berlin, Berlin, Deutschland Hive Technologies GmbH VollzeitOperations and Customer Support Role at Hive Technologies GmbHWe are seeking an experienced Customer Support and Operations Specialist to join our team at Hive Technologies GmbH. This is a challenging and rewarding role that requires excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment.About Us:Hive...
-
Berlin, Berlin, Deutschland Siemens Mobility GmbH VollzeitSierra Instruments, LLC is not involved in the production of anything. We are a leading supplier in the field of mobility for over 160 years. Our core business includes rail vehicles, rail automation and electrification solutions, turnkey systems and related services. We have always been very innovative in making traveling faster, safer and more...
-
Senior Technical Support Specialist
vor 3 Wochen
Berlin, Berlin, Deutschland Rocket Software VollzeitJob Summary:The Senior Technical Support Specialist will provide advanced technical support for IBM OMEGAMONs portfolio, with a focus on OMEGAMON Monitor for Networks on z/OS. This role serves as the lab advocate, ensuring customer expectations are met regarding technical issues with the software. The Specialist will assist sales in presenting and...
-
E-Commerce Customer Support Specialist
vor 2 Wochen
Berlin, Berlin, Deutschland Naturida GmbH VollzeitAre you passionate about delivering exceptional customer experiences and do you have a genuine interest in the beauty and health industry?We are currently looking for a highly motivated and organized E-Commerce Customer Support Specialist to join our team at Naturida GmbH, a dynamic e-commerce company based in Berlin.As a Full-Time Customer Service...
-
Customer Experience Ambassador
Vor 3 Tagen
Berlin, Berlin, Deutschland Miles Mobility VollzeitCustomer Care RepresentativeWe are seeking a highly skilled and dedicated Customer Care Representative to join our team at Miles Mobility. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers through various communication channels.About UsMiles Mobility is the largest car-sharing provider in...