Berlin Based Customer Support Specialist
vor 4 Wochen
Berlin Based Customer Support Specialist
We are looking for a highly motivated and experienced Customer Support Specialist to join our team in Berlin. As a Customer Support Specialist, you will be responsible for providing exceptional customer service to our clients. Your responsibilities will include answering customer inquiries, resolving issues, and providing solutions to ensure high levels of customer satisfaction. You will also be responsible for recording data in the CRM system and providing ad-hoc support to your team.
Key Responsibilities
- Supporting clients' activities by offering world-class service to customers via phone, email, and chat
- Answering incoming queries from customers
- Identifying issues and providing solutions
- Ensuring high levels of customer satisfaction
- Recording data in the CRM system
- Providing ad-hoc support
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