Cadillac City Sales Representative

vor 4 Wochen

Frankfurt am Main, Hessen, Deutschland General Motors Vollzeit

About the Role:


We are seeking a skilled Cadillac City Sales Representative to join our team at General Motors. As a Sales Professional, you will play a pivotal role in shaping the future of automotive sales and service, driving business growth, and delivering exceptional customer experiences.


Responsibilities:



  • Welcome and educate walk-ins, representing the Cadillac brand and showcasing our products.
  • Consult with customers on product and brand information, highlighting the features and benefits of our luxury vehicles.
  • Capture leads and pre-qualify prospective buyers, providing expert advice and guidance throughout the sales process.
  • Ensure a seamless customer experience, from initial contact to delivery, and beyond.
  • Provide first-level customer support, addressing inquiries and resolving issues in a timely and professional manner.
  • Offer consultation on financial solutions, including leasing and loan options, to help customers find the perfect fit for their needs.
  • Assist customers in navigating the digital customer journey, ensuring a smooth and hassle-free experience.
  • Identify areas for improvement and implement process enhancements to optimize sales operations and customer satisfaction.
  • Support EU-wide delivery, events, and pop-ups, promoting our brand and products to a wider audience.

Requirements:



  • Exceptional communication and interpersonal skills, with a strong ability to build rapport with customers.
  • Fluent German and English language skills, with a proven ability to communicate complex information effectively.
  • Driver's license with a clean record, and a passion for the automotive industry.
  • 2+ years of experience in automotive, premium, or luxury retail, or hospitality, with a proven track record of success.
  • Flexibility to work weekends, with a willingness to adapt to changing priorities and demands.
  • A passion for EVs, GM's, and Cadillac's products, with a desire to stay up-to-date on industry trends and developments.

About General Motors:


Our vision is a world with Zero Crashes, Zero Emissions, and Zero Congestion. We strive to make a positive impact on the environment, society, and the economy, while delivering exceptional customer experiences and financial performance.


Why Join Us:


At General Motors, we believe in the power of diversity, equity, and inclusion. We are committed to creating a workplace that is welcoming, inclusive, and respectful of all employees, regardless of their background, ethnicity, preferences, or location.


We Encourage You to Apply:


If you are a motivated and customer-focused individual with a passion for luxury vehicles, we encourage you to apply for this exciting opportunity. Join our team and be part of shaping the future of automotive sales and service at General Motors.

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