Aktuelle Jobs im Zusammenhang mit Technical Support Specialist - Raunheim, Hessen - Trimble


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Technical Support Specialist

vor 2 Monaten


Raunheim, Hessen, Deutschland Trimble Vollzeit

Job Title: Technical Customer Support Professional

Job Summary:

We are seeking a highly skilled Technical Customer Support Professional to join our team at Trimble. As a key member of our global services division, you will be responsible for providing high-level technical assistance to end-users, field engineers, technicians, and product support personnel.

Key Responsibilities:

  • Diagnose and troubleshoot complex electro/mechanical equipment, computer systems, sophisticated software, and networked and/or wireless systems.
  • Repair and debug equipment and systems to ensure optimal performance.
  • Contribute to product improvement by reporting design, reliability, and maintenance issues.
  • Collaborate with technical professionals to gain insights into complex technical systems and enhance problem-solving and communication skills.

Requirements:

  • Bachelor's degree in a relevant technical field (preferred).
  • Proven experience in providing technical support for complex electro/mechanical equipment, computer systems, software, or networked/wireless systems.
  • Exceptional troubleshooting and problem-solving skills.
  • Proficiency in utilizing technical tools and resources.
  • Excellent communication and interpersonal skills.
  • Ability to collaborate effectively with diverse teams and customers.
  • Strong customer-centric mindset and dedication to delivering exceptional technical support.

About Trimble:

Trimble is a technology company delivering solutions that enable our customers to work in new ways to measure, build, grow, and move goods for a better quality of life. We are dedicated to the world's tomorrow and are transforming critical industries such as construction, geospatial, agriculture, and transportation to power an interconnected world of work.

Our Commitment to Inclusiveness:

We believe in celebrating our differences and actively participating in opportunities to be inclusive. Diversity, Equity, and Inclusion have guided our current success while also moving our desire to improve. We actively seek to add members to our community who represent our customers and the places we live and work.