Product Specialist

vor 5 Monaten

Raunheim, Deutschland Applanix Vollzeit

**Job Title**:Product Specialist Machine Control (M/F/d)

**Location**:Raunheim, Germany or Milton Keynes, UK (Hybrid)

**Division**:Global Services

Trimble is an exciting entrepreneurial company, with a history of exceptional growth, coupled with a disciplined and strategic focus on being the best. While GNSS is at our core, we have grown beyond this technology to embrace other sophisticated positioning technologies, thereby changing the way the world works.

**Job Summary**:
You will be responsible for providing Civil Construction product support, system testing, and training to resellers and end customers globally, with a primary focus on the EMEA region.

Products or systems you will support include but are not limited to: Machine Control systems (Earthworks, Roadworks, and Groundworks), Office Software (Worksmanager, Trimble Marine Construction, Trimble Business Center, WorksOS), Site Positioning Systems (Total Stations, GNSS receivers), Field software (Siteworks), and Data collectors.

This position is being offered Hybrid at either Trimble’s Raunheim (Germany) office or Milton Keynes (UK) office.

**What You'll Do**:
Success in this position will see you providing timely technical support, reducing downtime or underutilisation, and increasing customer satisfaction of our products. On a daily basis this will include:

- Deliver fast and efficient solutions to business partners, resellers, regional service centers, end-users, and internal Trimble teams.
- Provide advanced technical product assistance on problems of diverse scope, where the analysis of data requires evaluation of identifiable factors.
- Participate in ongoing product development, representing the voice of the customer.
- Perform system acceptance testing.
- Develop technical communications in multiple media formats, including digital documents and videos.

**What Skills & Experience You Should Bring**:
You’ll need a passion for problem solving and helping people. Strong collaboration, planning, troubleshooting, and analytical skills a must.
- Field experience or higher education in a relevant field of study (such as a Survey Engineer, Lead Surveyor, Survey Manager, Data Prep specialist)
- Effective decision-making and the ability to work independently
- Very good written and verbal communication skills in the English language.
- Proven ability to achieve results.
- Physical requirements may include the need to occasionally bend, kneel, reach and climb to perform work. Employees must possess the ability to lift, carry, push and pull material / objects weighing up to 25kg with the proper equipment.

**Trimble’s Inclusiveness Commitment**

We believe in celebrating our differences. That is why our diversity is our strength. To us, that means actively participating in opportunities to be inclusive. Diversity, Equity, and Inclusion have guided our success while moving our desire to improve. We actively seek to add members to our community who represent our customers and the places we live and work.

We have programs to ensure our people are seen, heard and welcomed and, most importantly, that they know they belong, no matter who they are or where they are coming from.

LI-DM2

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