Technical Support Specialist

vor 4 Wochen


Raunheim, Hessen, Deutschland Trimble Vollzeit

Job Summary:

The Technical Customer Support role at Trimble is a critical position that requires a high level of technical expertise to provide assistance to end-users, field engineers, technicians, and product support personnel.

Key Responsibilities:

  • Diagnose and troubleshoot complex electro/mechanical equipment, computer systems, software, and networked/wireless systems.
  • Provide advanced technical support to customers and internal teams.
  • Contribute to product improvement by reporting design, reliability, and maintenance issues.
  • Collaborate with diverse teams and customers to deliver exceptional technical support.

Requirements:

  • Bachelor's degree in a relevant technical field (preferred).
  • Proven experience in providing technical support for complex systems.
  • Exceptional troubleshooting and problem-solving skills.
  • Proficiency in utilizing technical tools and resources.
  • Excellent communication and interpersonal skills.

About Trimble:

Trimble is a technology company dedicated to delivering solutions that enable our customers to work in new ways to measure, build, grow, and move goods for a better quality of life.

Trimble's Inclusiveness Commitment:

We believe in celebrating our differences and actively participating in opportunities to be inclusive.



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