Technical Support Specialist
vor 4 Wochen
Job Summary:
The Technical Customer Support role at Trimble is a critical position that requires a high level of technical expertise to provide assistance to end-users, field engineers, technicians, and product support personnel.
Key Responsibilities:
- Diagnose and troubleshoot complex electro/mechanical equipment, computer systems, software, and networked/wireless systems.
- Provide advanced technical support to customers and internal teams.
- Contribute to product improvement by reporting design, reliability, and maintenance issues.
- Collaborate with diverse teams and customers to deliver exceptional technical support.
Requirements:
- Bachelor's degree in a relevant technical field (preferred).
- Proven experience in providing technical support for complex systems.
- Exceptional troubleshooting and problem-solving skills.
- Proficiency in utilizing technical tools and resources.
- Excellent communication and interpersonal skills.
About Trimble:
Trimble is a technology company dedicated to delivering solutions that enable our customers to work in new ways to measure, build, grow, and move goods for a better quality of life.
Trimble's Inclusiveness Commitment:
We believe in celebrating our differences and actively participating in opportunities to be inclusive.
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