Customer Service Representative

vor 1 Monat

Frankfurt am Main, Hessen, Deutschland Dun & Bradstree Vollzeit
Unlock Your Potential at Dun & Bradstreet

We are seeking a highly motivated and detail-oriented Customer Service Representative to join our dynamic team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring their satisfaction.

Your New Challenges
  • Support our customers with standardized workflows in Customer Service
  • Take ownership of general administrative tasks
  • Implement special orders and customer inquiries
  • Process customer inquiries in our CRM system, Salesforce
Your Background
  • A completed commercial apprenticeship, preferably with a focus on legal assistants
  • Initial work experience in the required environment
  • Affinity for IT tasks
  • Analytical way of thinking and an effective, careful, and structured working style
  • Very good verbal and written communication skills
  • High customer and service orientation
  • Organizational talent, flexibility, and ability to work in a team
  • Calm and confident manner
  • Good MS Office and Internet skills, as well as general technical understanding
  • Fluent written and spoken English
What We Offer
  • A performance-driven, team-oriented, and curious team
  • A salary structure above the industry average, as well as attractive and interesting social benefits
  • The right tools for success (laptop, etc.)
  • Fun, joy, trust, and plenty of potential for well-being

Dun & Bradstreet is about enabling smart decisions. It's time for you to make yours.

Dun & Bradstreet is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, age, national origin, citizenship status, disability status, sexual orientation, gender identity or expression, pregnancy, genetic information, protected military and veteran status, ancestry, marital status, medical condition (cancer and genetic characteristics) or any other characteristic protected by law.

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