Customer Service Representative

vor 2 Monaten

Frankfurt am Main, Hessen, Deutschland Bankpower GmbH Vollzeit
Job Opportunity at Bankpower GmbH

We are seeking a skilled Customer Service Representative to join our team at Bankpower GmbH. As a Call Center Agent, you will play a crucial role in providing exceptional customer service and support to our clients.

Key Responsibilities:
  • Handle inbound calls and respond to customer inquiries in a professional and courteous manner
  • Provide accurate and timely information on products, services, and technical issues
  • Resolve customer complaints and issues in a fair and efficient manner
  • Document customer interactions and calls in a clear and concise manner
  • Meet quality standards and service level agreements
Requirements:
  • Completed commercial education or equivalent experience
  • Previous experience in customer service or call center environment preferred
  • Excellent communication and interpersonal skills
  • Fluency in German and additional languages a plus
  • Strong problem-solving and analytical skills

We value diversity and equal opportunities, and we welcome applications from candidates of all backgrounds. If you are a motivated and customer-focused individual, we encourage you to submit your application, including your salary expectations and availability.

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