Technical IT Support Specialist
vor 2 Wochen
We are seeking a highly skilled Technical IT Support Specialist to join our team at SAP LeanIX.
Job OverviewThe successful candidate will be responsible for providing expert-level technical support to employees across various software and hardware issues. This is an exciting opportunity to work with cutting-edge technology and contribute to the growth of our company.
About the RoleThis is a 12-month fixed-term contract, and you will have the opportunity to work in a dynamic environment with a diverse team. As a Technical IT Support Specialist, your primary responsibilities will include:
- Providing exceptional technical assistance to employees over a wide range of software and hardware issues
- Delivering effective first-level support on-site
- Assisting in setting up and maintaining audio and video equipment
- Participating in testing and integrating new technologies into our existing IT infrastructure
- Creating, updating, and maintaining comprehensive training materials and technical documentation
- Analyzing support requests to identify underlying issues and trends
- Contributing to the standardization and ongoing improvements of IT Support processes and service quality
You will have the opportunity to work with our innovative software solutions and collaborate with a talented team of professionals who share your passion for technology.
About UsSAP LeanIX is a market leader in enterprise architecture management (EAM), empowering organizations to create transparency and drive business transformation. Our software-as-a-service solutions enable companies to visualize, assess, and manage their transition towards their target IT architecture.
As a valued member of our team, you will benefit from:
- A competitive salary ranging from €60,000 to €80,000 per annum, depending on experience
- A hybrid work mode that allows you to balance remote work and office time
- A diverse and inclusive work environment that fosters personal growth and development
- Access to industry-leading software solutions and cutting-edge technologies
- Ongoing opportunities for professional development and skill enhancement
At SAP LeanIX, we value diversity, equity, and inclusion. We strive to create a workplace where everyone feels welcome and empowered to succeed.
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