Technical IT Support Specialist

vor 2 Wochen


Bonn, Deutschland SAP Leanix Vollzeit

We are seeking a highly skilled Technical IT Support Specialist to join our team at SAP LeanIX.

Job Overview

The successful candidate will be responsible for providing expert-level technical support to employees across various software and hardware issues. This is an exciting opportunity to work with cutting-edge technology and contribute to the growth of our company.

About the Role

This is a 12-month fixed-term contract, and you will have the opportunity to work in a dynamic environment with a diverse team. As a Technical IT Support Specialist, your primary responsibilities will include:

  • Providing exceptional technical assistance to employees over a wide range of software and hardware issues
  • Delivering effective first-level support on-site
  • Assisting in setting up and maintaining audio and video equipment
  • Participating in testing and integrating new technologies into our existing IT infrastructure
  • Creating, updating, and maintaining comprehensive training materials and technical documentation
  • Analyzing support requests to identify underlying issues and trends
  • Contributing to the standardization and ongoing improvements of IT Support processes and service quality

You will have the opportunity to work with our innovative software solutions and collaborate with a talented team of professionals who share your passion for technology.

About Us

SAP LeanIX is a market leader in enterprise architecture management (EAM), empowering organizations to create transparency and drive business transformation. Our software-as-a-service solutions enable companies to visualize, assess, and manage their transition towards their target IT architecture.

As a valued member of our team, you will benefit from:

  • A competitive salary ranging from €60,000 to €80,000 per annum, depending on experience
  • A hybrid work mode that allows you to balance remote work and office time
  • A diverse and inclusive work environment that fosters personal growth and development
  • Access to industry-leading software solutions and cutting-edge technologies
  • Ongoing opportunities for professional development and skill enhancement

At SAP LeanIX, we value diversity, equity, and inclusion. We strive to create a workplace where everyone feels welcome and empowered to succeed.


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