Aktuelle Jobs im Zusammenhang mit Highly Skilled IT Support Specialist - Bonn - SAP Leanix
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IT Support Specialist
vor 4 Wochen
Bonn, Deutschland SAP Leanix VollzeitAbout the RoleAt SAP LeanIX, we are seeking a skilled IT Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing technical assistance to our employees, ensuring a reliable and efficient IT environment.Key ResponsibilitiesProvide tier 1 support for hardware and software issuesAssist in maintaining audio...
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Technical IT Support Specialist
vor 3 Wochen
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IT Support Specialist for Enterprise Architecture
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IT Support Engineer
vor 4 Wochen
Bonn, Deutschland SAP Leanix VollzeitWe are seeking a skilled IT Support Engineer to join our team at SAP LeanIX in Bonn, Germany or Ljubljana, Slovenia. As the primary point of contact for employees requiring technical assistance with software and hardware issues, you will be responsible for delivering effective 1st level support on-site.The ideal candidate will have experience in a technical...
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Bonn, Deutschland SAP Leanix VollzeitAbout the RoleWe are seeking a highly skilled Backend Engineer to join our platform engineering team. As a Senior Backend Engineer, you will be responsible for developing scalable and secure platform services that empower LeanIX engineering teams.You will take ownership of implementing and evolving integrated platform services at a global scale, including...
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Technical IT Support Professional
vor 1 Monat
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Level 2 Desktop Support Specialist
vor 1 Monat
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Bonn, Deutschland SAP Leanix VollzeitAbout SAP LeanIXSAP LeanIX is a market leader in enterprise architecture management (EAM), driving the modernization of IT landscapes and continuous business transformation.Our software-as-a-service solutions empower organizations to create transparency, enabling them to visualize, assess and manage the transition towards their target IT architecture.Job...
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Customer Support Specialist
vor 7 Monaten
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Specialist Sales Support
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Web Application Support Specialist
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Web Application Support Specialist
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Associate Accounts Receivable Specialist
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Deal Desk Specialist Btm
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Bundesweiter IT-Supporter für Trend Micro
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Service Desk Specialist
vor 7 Monaten
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IT-Support-Experte für Bundesbehörden
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Highly Skilled IT Support Specialist
vor 1 Monat
We are seeking a skilled and enthusiastic IT Support Engineer to join our global organization in Bonn, Germany or Ljubljana, Slovenia. As an IT Support Engineer (Apple), you will have the opportunity to support our systems, contribute to our processes, and provide essential support to our business.
Key Responsibilities:
- Be the primary point of contact for employees seeking technical assistance over a diverse range of software and hardware issues
- Deliver effective 1st level support on-site
- Assist in setting up and maintaining audio and video equipment
- Participate in testing and integrating new technologies into our existing IT infrastructure
- Create, update, and maintain comprehensive training materials and technical documentation
- Analyze support requests to uncover underlying issues and trends
- Contribute to the standardization and ongoing improvements of IT Support processes and service quality
Requirements:
- Experience in a technical help desk or support role
- Specialized knowledge of IT and Apple technologies, particularly in managing a fleet of Mac and iPhone devices using asset management systems and administering those devices remotely
- Experience with ticketing/service desk applications (e.g. Jira Service Desk, ServiceNow)
- Excellent communication skills in English, both written and spoken, with the ability to communicate technical content clearly
- Customer-oriented mindset with the ability to adapt swiftly to constantly changing environments
- Ideally experience in one or more of the following areas:
- Identity Management with Okta
- Microsoft365 administration
- Mobile device management (e.g. JAMF or Microsoft Intune)
- Administration of Atlassian products (Confluence & Jira)
About SAP LeanIX:
SAP LeanIX is a market leader for enterprise architecture management (EAM) driving the modernization of IT landscapes and continuous business transformation. Our software-as-a-service solutions empower organizations to create transparency, enabling them to visualize, assess and manage the transition towards their target IT architecture. By offering a data-driven and automated approach enhanced with AI, we help organizations make sound decisions and collaborate more effectively.
Compensation:
The estimated annual salary for this position is €60,000 - €80,000 based on location and experience. We offer a competitive benefits package including hybrid work mode, great benefits, and opportunities for professional growth and development.