International Customer Service Representative

vor 1 Woche


Berlin, Berlin, Deutschland Embassy of the United States Berlin Vollzeit
Job Summary

We are seeking a skilled and customer-focused Telephone Operator to join our team at the Embassy of the United States Berlin. As a key member of our operations, you will provide 24/7 switchboard service for our offices in Berlin, Munich, Hamburg, Leipzig, Düsseldorf, Frankfurt, and Vienna, Austria.

About Us

The U.S. Mission in Germany is one of the largest diplomatic missions in Europe, with a vital geographical location, political, and commercial importance. Our mission comprises the Embassy in Berlin and five consulates, providing a wide array of services and support.

Your Role

As a Telephone Operator, you will be responsible for:

  • Providing exceptional customer service to internal and external callers
  • Managing incoming and outgoing calls efficiently
  • Maintaining accurate records and reports
Requirements

To be successful in this role, you should have:

  • Completed secondary school (German: Realschule, America: American High School Diploma or GED)
  • Prior work experience as an operator on an electronic switchboard system or general office work in a customer service-oriented environment
What We Offer

We offer an excellent international environment, an attractive compensation package, German Social Security, a performance-related bonus system, an employer-sponsored pension scheme, paid public holidays – both German and U.S. holidays, and generous vacation entitlements. The estimated salary for this position is €40,000 - €60,000 per annum, depending on qualifications and experience.



  • Berlin, Berlin, Deutschland Workstation Customer Care Vollzeit

    We are looking for a skilled Customer Service Representative to join our team at Workstation Customer Care. In this role, you will be responsible for providing exceptional customer service and support to our clients.As a Customer Service Representative, you will be the primary point of contact for customers seeking assistance with their online shopping...


  • Berlin, Berlin, Deutschland Workstation Customer Care Vollzeit

    About UsWorkstation Customer Care is a leading online retailer offering a wide variety of products at unbeatable prices. Our mission is to provide an exceptional shopping experience for our customers, and we're looking for a talented individual to join our team as a customer service representative.


  • Berlin, Berlin, Deutschland Workstation Customer Care Vollzeit

    OverviewWorkstation Customer Care is a dynamic team dedicated to delivering exceptional customer experiences.We are seeking a skilled Customer Service Representative Banking Specialist to join our team and provide top-notch support to our clients.


  • Berlin, Berlin, Deutschland MILES Mobility Vollzeit

    Deliver Exceptional Customer ExperiencesMILES Mobility is seeking a highly skilled Customer Service Representative to join our international team. As a key member of our Customer Care department, you will be responsible for providing top-notch support to our customers through various channels, including phone, chat, and email.About the RoleRespond to...


  • Berlin, Berlin, Deutschland Grow-Talent Vollzeit

    At Grow-Talent, we are seeking a skilled Customer Service Representative to join our client's team in Porto. This is a fantastic opportunity for a motivated and customer-focused individual to work with a leading Outsourcing/BPO consultancy.


  • Berlin, Berlin, Deutschland HRS Germany GmbH Vollzeit

    Job OverviewHRS Germany GmbH is a leading company in customer service and outsourcing.Salary and BenefitsThe base salary for this role is around €28,000 per year. In addition to the base salary, you can earn an attendance bonus and a personal performance-related bonus. There is also an additional language bonus.Job DescriptionWe are looking for a highly...


  • Berlin, Berlin, Deutschland HRS Germany GmbH Vollzeit

    We are seeking a skilled Global Customer Service Representative to join our team at HRS Germany GmbH.As a key member of our customer service team, you will be responsible for providing top-notch customer experience via various channels including telephone, chat, and email.Your primary focus will be on handling inbound voice sales orders, customer service...


  • Berlin, Berlin, Deutschland Embassy of the United States Berlin Vollzeit

    The U.S. Embassy Berlin is seeking a highly skilled and motivated Customer Service Representative to join its team.About the RoleThis exciting opportunity will allow you to work in an international environment, providing exceptional customer service as a Telephone Operator at the U.S. Embassy in Berlin.ResponsibilitiesProvide 24/7 switchboard service for the...


  • Berlin, Berlin, Deutschland Teleperformance Greece Vollzeit

    Are you a German language enthusiast with a passion for customer support?We're seeking a customer service representative to join our team at Teleperformance Greece. As a German speaking customer support specialist, you will be providing exceptional customer experience to clients across various financial, banking, and money transfer services.Key...


  • Berlin, Berlin, Deutschland Blu Selection Vollzeit

    Company OverviewWe are Blu Selection, a dynamic organization that seeks to excel in the provision of top-notch customer services. Our commitment to delivering exceptional experiences is unwavering, and we are now looking for an accomplished Customer Service Representative to join our team in Berlin.


  • Berlin, Berlin, Deutschland Teleperformance Greece Vollzeit

    About the Role:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Teleperformance Greece. As a key member of our Customer Service team, you will be responsible for providing exceptional service to our clients, specifically those who communicate in German.Key Responsibilities:Utilize phone calls, emails,...


  • Berlin, Berlin, Deutschland Juvigo GmbH Vollzeit

    We are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Representative in Berlin. This is an excellent opportunity to develop a career in customer service, while working in a fast-paced and dynamic environment.About the RoleAs a Customer Service Representative, you will be responsible for providing exceptional...


  • Berlin, Berlin, Deutschland Teleperformance Greece Vollzeit

    Job Title: Customer Service Representative for German-Speaking ClientsAt Teleperformance Greece, we are seeking a highly skilled Customer Service Representative to join our team. As a German-speaking customer support agent, you will be responsible for handling customer inquiries and providing solutions to network and other problems faced by our clients from...


  • Berlin, Berlin, Deutschland Teleperformance Greece Vollzeit

    Teleperformance Greece is a leading customer experience company, and we are currently seeking a highly skilled German language customer service representative to join our team in Thessaloniki. As a key member of our team, you will be responsible for delivering exceptional customer experiences to our clients through various communication channels.The ideal...


  • Berlin, Berlin, Deutschland Blu Selection Vollzeit

    Excel in your career as a Customer Service Representative for Luxury Automotive with Blu SelectionAvoiding technical issues, providing product advice, and following up on customer satisfaction, there are many areas where excellent customer support is required. As a key player in our team, you will be responsible for delivering exceptional service to clients,...


  • Berlin, Berlin, Deutschland Raisin Vollzeit

    About the RoleWe are seeking a highly skilled Customer Service Agent to join our team at Raisin. As a key member of our customer support team, you will be responsible for providing exceptional support to our customers via phone and email.Key ResponsibilitiesProvide expert support to customers across a range of topics, including products, processes, and...


  • Berlin, Berlin, Deutschland HomeToGo Vollzeit

    We are seeking a highly skilled Customer Service and Support Representative to join our team at HomeToGo, a leading global vacation rental marketplace. This role is perfect for individuals who enjoy interacting with people and have a passion for delivering exceptional customer service.About the Role:This position involves providing top-notch support to our...


  • Berlin, Berlin, Deutschland Workstation Customer Care Vollzeit

    Our client revolutionizes the way users consume television content. By offering all episodes simultaneously, they empower viewers to watch their favorite series and films at any time, from anywhere.The Workstation Customer Care team is seeking experienced customer service representatives to handle inquiries and requests from subscription-paying customers in...


  • Berlin, Berlin, Deutschland Teleperformance Greece Vollzeit

    Customer Service Representative Job OpportunityWe are seeking a skilled customer service specialist to join our team at Teleperformance Greece. As a German speaking customer service representative, you will be the primary point of contact for our German speaking customers, providing exceptional support and ensuring their needs are met.


  • Berlin, Berlin, Deutschland Workstation Customer Care Vollzeit

    We are looking for a talented individual to join our Workstation Customer Care team as a Customer Service Agent. This role involves providing exceptional customer service to our clients, resolving their queries and issues in a timely and professional manner.Key Responsibilities:Deliver outstanding customer service through various communication...