Customer Service Representative

Vor 7 Tagen


Berlin, Berlin, Deutschland Embassy of the United States Berlin Vollzeit

The U.S. Embassy Berlin is seeking a highly skilled and motivated Customer Service Representative to join its team.

About the Role

This exciting opportunity will allow you to work in an international environment, providing exceptional customer service as a Telephone Operator at the U.S. Embassy in Berlin.

Responsibilities
  • Provide 24/7 switchboard service for the Embassy in Berlin, Consulates in Munich, Hamburg, Leipzig, Dusseldorf, and Frankfurt, as well as the U.S. Tri-Mission in Vienna, Austria.
  • Perform rotating shift work, including nights, weekends, and holidays.
Requirements

To be successful in this role, you will have:

  • Completed secondary school (American High School Diploma or GED).
  • Gained prior work experience as an operator on an electronic switchboard system or general office work in a customer service-oriented environment.
What We Offer

We offer a competitive salary of approximately $40,000 per year, as well as:

  • An attractive compensation package.
  • German Social Security.
  • A performance-related bonus system.
  • An employer-sponsored pension scheme.
  • Paid public holidays – both German and U.S. holidays.
  • Generous vacation entitlements.

As a valued member of our team, you will enjoy working in an international environment with a diverse range of colleagues from around the world.



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