Customer Service and Support Representative
vor 9 Stunden
We are seeking a highly skilled Customer Service and Support Representative to join our team at HomeToGo, a leading global vacation rental marketplace. This role is perfect for individuals who enjoy interacting with people and have a passion for delivering exceptional customer service.
About the Role:This position involves providing top-notch support to our customers worldwide, ensuring they have an outstanding experience using our platform. As a key member of our Sales & Service team, you will interact with prospects and existing customers to understand their needs, resolve issues, and provide guidance on how to maximize the value of our product. Your primary goal is to convert users in Free Trial to paid subscribers while assisting existing customers in leveraging the product to its full potential.
Your Key Responsibilities:- Assess Customer Needs: Understand the requirements of our customers and prospects, identifying areas where our product can make a significant impact.
- Provide Exceptional Support: Offer timely and effective assistance to customers via phone, email, or other channels, resolving their queries and concerns.
- Maintain Knowledge Base: Contribute to our knowledge base by creating high-quality email templates and articles that will benefit future customers.
To be successful in this role, you must possess excellent communication skills, both written and verbal. Proficiency in English and German is mandatory, with any additional languages being a significant advantage. You should also have experience working in a customer-facing environment and be comfortable working in a dynamic, fast-paced setting. We offer a hybrid work model, requiring 50% of your time to be spent in the office. If you're passionate about delivering outstanding customer service and have a knack for building strong relationships, we encourage you to apply for this exciting opportunity.
-
Customer Service Representative
Vor 6 Tagen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitWe are looking for a skilled Customer Service Representative to join our team at Workstation Customer Care. In this role, you will be responsible for providing exceptional customer service and support to our clients.As a Customer Service Representative, you will be the primary point of contact for customers seeking assistance with their online shopping...
-
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitOverviewWorkstation Customer Care is a dynamic team dedicated to delivering exceptional customer experiences.We are seeking a skilled Customer Service Representative Banking Specialist to join our team and provide top-notch support to our clients.
-
Customer Service Representative
vor 2 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitAbout UsWorkstation Customer Care is a leading online retailer offering a wide variety of products at unbeatable prices. Our mission is to provide an exceptional shopping experience for our customers, and we're looking for a talented individual to join our team as a customer service representative.
-
Customer Support Representative
vor 1 Tag
Berlin, Berlin, Deutschland Teleperformance Greece VollzeitWe are looking for a highly skilled and motivated Customer Support Representative to join our team at Teleperformance Greece. As a key member of our customer-facing team, you will play a critical role in providing exceptional support to our clients.Job DescriptionAs a Customer Support Representative, you will be responsible for responding to customer...
-
Customer Service Representative
Vor 7 Tagen
Berlin, Berlin, Deutschland HRS Germany GmbH VollzeitJob OverviewHRS Germany GmbH is a leading company in customer service and outsourcing.Salary and BenefitsThe base salary for this role is around €28,000 per year. In addition to the base salary, you can earn an attendance bonus and a personal performance-related bonus. There is also an additional language bonus.Job DescriptionWe are looking for a highly...
-
Customer Service Representative
vor 4 Wochen
Berlin, Berlin, Deutschland Teleperformance Greece VollzeitAre you a German language enthusiast with a passion for customer support?We're seeking a customer service representative to join our team at Teleperformance Greece. As a German speaking customer support specialist, you will be providing exceptional customer experience to clients across various financial, banking, and money transfer services.Key...
-
Customer Service Representative
Vor 7 Tagen
Berlin, Berlin, Deutschland MILES Mobility VollzeitDeliver Exceptional Customer ExperiencesMILES Mobility is seeking a highly skilled Customer Service Representative to join our international team. As a key member of our Customer Care department, you will be responsible for providing top-notch support to our customers through various channels, including phone, chat, and email.About the RoleRespond to...
-
Berlin, Berlin, Deutschland Teleperformance Greece VollzeitJob DescriptionWe are seeking a skilled and customer-focused German Speaking Customer Support Representative to join our Microsoft team in Greece.Company OverviewTeleperformance Greece collaborates with Microsoft, providing an excellent opportunity for experienced technology enthusiasts to work with the world's leading tech company.Salary and BenefitsAs a...
-
Customer Service Representative for JTI
vor 4 Wochen
Berlin, Berlin, Deutschland Teleperformance Greece VollzeitAbout the Role:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Teleperformance Greece. As a key member of our Customer Service team, you will be responsible for providing exceptional service to our clients, specifically those who communicate in German.Key Responsibilities:Utilize phone calls, emails,...
-
Berlin, Berlin, Deutschland Teleperformance Greece VollzeitJob Title: Customer Service Representative for German-Speaking ClientsAt Teleperformance Greece, we are seeking a highly skilled Customer Service Representative to join our team. As a German-speaking customer support agent, you will be responsible for handling customer inquiries and providing solutions to network and other problems faced by our clients from...
-
Berlin, Berlin, Deutschland Teleperformance Greece VollzeitWhat We're Looking For:We're seeking a skilled Customer Support Representative to join our team at Teleperformance Greece. As a customer-facing representative, you'll be the first point of contact for our clients, providing top-notch support and resolving issues efficiently. Responsibilities:As a Customer Support Representative, you'll be responsible...
-
Streaming Platform Customer Service Expert
Vor 3 Tagen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitOur client revolutionizes the way users consume television content. By offering all episodes simultaneously, they empower viewers to watch their favorite series and films at any time, from anywhere.The Workstation Customer Care team is seeking experienced customer service representatives to handle inquiries and requests from subscription-paying customers in...
-
Berlin, Berlin, Deutschland Teleperformance Greece VollzeitTeleperformance Greece is a leading customer experience company, and we are currently seeking a highly skilled German language customer service representative to join our team in Thessaloniki. As a key member of our team, you will be responsible for delivering exceptional customer experiences to our clients through various communication channels.The ideal...
-
Customer Service Representative
vor 4 Wochen
Berlin, Berlin, Deutschland Raisin VollzeitAbout the RoleWe are seeking a highly skilled Customer Service Agent to join our team at Raisin. As a key member of our customer support team, you will be responsible for providing exceptional support to our customers via phone and email.Key ResponsibilitiesProvide expert support to customers across a range of topics, including products, processes, and...
-
Berlin, Berlin, Deutschland Teleperformance Greece VollzeitWe are an innovative e-Cigarette company, and we need your help to provide exceptional customer support to our users. As a German speaking Customer Support Representative, you will be working with a talented team to ensure that our customers receive the best possible service.Job DescriptionOur company provides comprehensive customer support services for its...
-
Audi Customer Service Representative Opportunity
vor 24 Stunden
Berlin, Berlin, Deutschland Teleperformance Greece VollzeitA Career Advancement in Audi German Customer ServiceWe are seeking a highly skilled and enthusiastic individual to join our team as an Audi Customer Service Representative. This role offers a unique opportunity to develop strong experience and skills while representing one of the biggest brands worldwide.Overview of the CompanyThe successful candidate will...
-
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitAbout Workstation Customer CareWe are a pioneering music, film and television distribution company operating in over 25 global markets. Our company amplifies reach and revenue across hundreds of digital, physical and mobile outlets worldwide.Our client streamlines content owners' business complexity with an intuitive dashboard, comprehensive rights...
-
Customer Service Ambassador
vor 4 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitWe are looking for a talented individual to join our Workstation Customer Care team as a Customer Service Agent. This role involves providing exceptional customer service to our clients, resolving their queries and issues in a timely and professional manner.Key Responsibilities:Deliver outstanding customer service through various communication...
-
Customer Service Representative
vor 2 Wochen
Berlin, Berlin, Deutschland Grow-Talent VollzeitAt Grow-Talent, we are seeking a skilled Customer Service Representative to join our client's team in Porto. This is a fantastic opportunity for a motivated and customer-focused individual to work with a leading Outsourcing/BPO consultancy.
-
Global Customer Service Representative
vor 2 Wochen
Berlin, Berlin, Deutschland HRS Germany GmbH VollzeitWe are seeking a skilled Global Customer Service Representative to join our team at HRS Germany GmbH.As a key member of our customer service team, you will be responsible for providing top-notch customer experience via various channels including telephone, chat, and email.Your primary focus will be on handling inbound voice sales orders, customer service...
