Customer Service and Support Representative
vor 1 Monat
We are seeking a highly skilled Customer Service and Support Representative to join our team at HomeToGo, a leading global vacation rental marketplace. This role is perfect for individuals who enjoy interacting with people and have a passion for delivering exceptional customer service.
About the Role:This position involves providing top-notch support to our customers worldwide, ensuring they have an outstanding experience using our platform. As a key member of our Sales & Service team, you will interact with prospects and existing customers to understand their needs, resolve issues, and provide guidance on how to maximize the value of our product. Your primary goal is to convert users in Free Trial to paid subscribers while assisting existing customers in leveraging the product to its full potential.
Your Key Responsibilities:- Assess Customer Needs: Understand the requirements of our customers and prospects, identifying areas where our product can make a significant impact.
- Provide Exceptional Support: Offer timely and effective assistance to customers via phone, email, or other channels, resolving their queries and concerns.
- Maintain Knowledge Base: Contribute to our knowledge base by creating high-quality email templates and articles that will benefit future customers.
To be successful in this role, you must possess excellent communication skills, both written and verbal. Proficiency in English and German is mandatory, with any additional languages being a significant advantage. You should also have experience working in a customer-facing environment and be comfortable working in a dynamic, fast-paced setting. We offer a hybrid work model, requiring 50% of your time to be spent in the office. If you're passionate about delivering outstanding customer service and have a knack for building strong relationships, we encourage you to apply for this exciting opportunity.
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Customer Support Representative
vor 4 Wochen
Berlin, Berlin, Deutschland HRS Germany GmbH VollzeitAbout HRS Germany GmbHWe are one of the leading companies for customer service and outsourcing.OverviewHRS Germany GmbH is a renowned company that specializes in customer service and outsourcing solutions. Our team is dedicated to delivering exceptional results, and we're currently looking for a talented Customer Support Representative to join our crew.Key...
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Senior Customer Service Representative
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Customer Service Representative in Berlin
vor 1 Monat
Berlin, Berlin, Deutschland Blu Selection VollzeitWe are looking for a talented Customer Service Representative to join our team at Blu Selection in Berlin. This role is perfect for individuals who possess excellent communication skills and a passion for delivering exceptional customer experiences.About the Role:You will be responsible for providing world-class service to clients via phone, email, and chat,...
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Customer Service Representative
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Berlin, Berlin, Deutschland Momenterie VollzeitAbout MomenterieWe are a unique online retailer specializing in personalized prints for every occasion.Our top priorities include the highest quality and sustainability, making us an attractive choice for customers seeking distinctive products.About the PositionWe are looking for a Customer Happiness Agent (f/m/d) on a work-study basis to join our team. In...
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Sales Representative for B2B Client Support
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Berlin, Berlin, Deutschland HERBLIZ Berlin VollzeitJob DescriptionWe are seeking a highly motivated Sales Representative to support our B2B sales team at Herbliz Berlin.Key Responsibilities:Assist in managing client accounts, including order processing, invoicing, and follow-up.Prepare sales presentations, proposals, and contracts for potential clients.Coordinate with internal teams to ensure timely delivery...
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Customer Service Team Lead
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Berlin, Berlin, Deutschland SIDES (SimplyDelivery GmbH) VollzeitLead Customer Support in BerlinAt SIDES, we're a leading player in the gastronomy and delivery industry with over 10 years of experience. Our mission is to provide exceptional customer service and support.About the RoleThis is an exciting opportunity for a seasoned Customer Service Team Lead to join our team in Berlin. As a leader, you'll be responsible for...
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Berlin, Berlin, Deutschland Bark VollzeitAbout BarkCompany OverviewBark is a leading services marketplace, revolutionising the way people find professionals in various categories. With over 220 dedicated individuals and a mission to provide exceptional service, we're committed to ensuring customer satisfaction every step of the way.This is an exciting time to join our scaling business, having...
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Berlin, Berlin, Deutschland Raisin VollzeitAbout UsRaisin is a dynamic company that values its employees and fosters an open and caring environment. Our team of over 40 nationalities connects us, and we strive to make everyone feel welcome and comfortable.Company OverviewWe are looking for a highly skilled individual to join our team as a Customer Service Operations and Performance Excellence Leader....
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Customer Support Specialist
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Berlin, Berlin, Deutschland MILES Mobility VollzeitCustomer Care Role OverviewMILES Mobility seeks a skilled Customer Care Agent to join our team in Berlin. As a key member of our international Customer Care department, you will be the first point of contact for all our customers.Key Responsibilities:You will take inquiries by phone, chat, and email and solve them as quickly as possible during your...
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Customer Service Operations Lead for Raisin
vor 1 Monat
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Marketing and Customer Service Professional
vor 2 Wochen
Berlin, Berlin, Deutschland Tianshi VollzeitOverviewTianshi GmbH, a leading health, wellness, and lifestyle products company with operations in over 100 countries, seeks an enthusiastic Intern in Customer Relations to join its dynamic team.Job DescriptionThis is a unique opportunity for a motivated individual to gain valuable experience in customer service and international business. As a Customer...
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Customer Support Agent for Green Beauty Movement
vor 1 Monat
Berlin, Berlin, Deutschland Naturida GmbH VollzeitAt Naturida GmbH, a young and dynamic e-commerce company based in Berlin, we are currently looking for a Customer Support Agent to join our team.This role is ideal for individuals who have experience working with customers, possess excellent communication skills, and are passionate about making a difference in the world of beauty and health products.The...
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Telecommunications Specialist
vor 4 Wochen
Berlin, Berlin, Deutschland Colt VollzeitRole PurposeThis role is responsible for resolving faults and providing customer support for a pan European MPLS infrastructure and various IP services. The successful candidate will work within a team of highly experienced customer supporting engineers, with full responsibility for resolving customer faults and problems occurring on Colt's Packet and SDN...
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Italian Language Customer Service Representative
vor 4 Wochen
Berlin, Berlin, Deutschland Webhelp VollzeitCompany OverviewWe are a leading provider of customer experience and business process outsourcing solutions, serving clients across various industries.
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Business Development Assistant
vor 1 Monat
Berlin, Berlin, Deutschland HERBLIZ Berlin VollzeitJob DescriptionWe are seeking a highly motivated and detail-oriented Business Development Assistant to support our sales team at HERBLIZ Berlin. As a key member of our team, you will play a crucial role in ensuring smooth operations, maintaining client relationships, and contributing to overall sales success.Key Responsibilities:Assist B2B sales...
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Customer Service Operations Manager
vor 2 Wochen
Berlin, Berlin, Deutschland Raisin VollzeitJob OverviewWe are seeking a highly skilled Customer Service Operations Manager to join our team at Raisin. This is a fantastic opportunity for an experienced professional to lead and steer our customer service operations, ensuring smooth front- and back-office activities.
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Sales Representative for Restaurant Solutions
vor 2 Wochen
Berlin, Berlin, Deutschland Lightspeed Commerce VollzeitLightspeed Commerce is driving innovation in the restaurant industry with its cutting-edge platform. As a Sales Representative for Restaurant Solutions, you will play a pivotal role in expanding our customer base in your local area.Job OverviewThis dynamic field position requires a self-motivated individual with exceptional sales and communication skills....
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Customer Service Ambassador for E-commerce
vor 3 Wochen
Berlin, Berlin, Deutschland Momenterie VollzeitAbout MomenterieWe strive to offer personalized and unique products that cater to our customers' diverse needs. Our commitment to sustainability and quality ensures we provide the best possible experience.Role OverviewWe are seeking a Working Student (m/f/d) for our Customer Happiness team in Berlin, Germany. This role involves handling customer inquiries...
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Berlin, Berlin, Deutschland Conzia GmbH VollzeitAbout Conzia GmbHConzia GmbH is a tech startup that helps direct-to-consumer brands scale up on Amazon. We are revolutionizing the way businesses interact with their customers through conversational commerce.SalaryThe estimated annual salary for this position is approximately 40,000 EUR, based on industry standards and comparable roles in the Berlin area.Job...
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Automate Customer Service Solutions Expert
vor 3 Wochen
Berlin, Berlin, Deutschland Leafworks GmbH VollzeitUnlock Endless PossibilitiesWe are an innovative start-up, pioneering automation solutions to revolutionize customer service in Zendesk.With over 300 successful projects under our belt, we know what drives excellence. We craft cutting-edge tools that effortlessly tackle common challenges and elevate the customer experience.Are you eager to shape the future...