Customer Service Representative for Luxury Automotive

vor 3 Wochen


Berlin, Berlin, Deutschland Blu Selection Vollzeit

Excel in your career as a Customer Service Representative for Luxury Automotive with Blu Selection

Avoiding technical issues, providing product advice, and following up on customer satisfaction, there are many areas where excellent customer support is required. As a key player in our team, you will be responsible for delivering exceptional service to clients, addressing and resolving customer inquiries, and diagnosing issues to implement effective solutions.

Your Role and Responsibilities

Key aspects of your position as a Service Excellence Ambassador for Luxury Vehicles:

  • Deliver outstanding service to clients through phone, email, and chat
  • Respond to and resolve customer inquiries efficiently
  • Diagnose issues and develop effective solutions
  • Maintain high levels of customer satisfaction
  • Collaborate with the team to achieve collective goals
Requirements

Skills, qualifications, and interests required to succeed in this role:

  • Native-level German and a minimum of C1 English proficiency
  • Experience in luxury customer service or hospitality
  • Understanding of creating exceptional customer experiences
  • Strong listening and communication skills
  • Commitment to excellence and professionalism
  • Team-oriented mindset and strong work ethic
Benefits

What you can expect from Blu Selection:

  • Competitive salary package
  • Full-time employment, 40 hours per week
  • Permanent contract with growth opportunities
  • Dynamic and fast-paced work environment
  • Contribute to developing our Customer Interaction Center
  • Experience life in Berlin, Germany's vibrant capital


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