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Customer Service Representative

vor 2 Monaten


Bochum, Nordrhein-Westfalen, Deutschland PENNY Vollzeit

About Us

PENNY is a leading retail company that operates over 2,000 stores across Germany, employing over 30,000 people. We are part of the REWE Group, one of the largest employers in Germany.

Our Values

We value respect, appreciation, and trust in our interactions with each other. We strive to create a positive and inclusive work environment where everyone can grow and develop their careers.

Job Responsibilities

As a Customer Service Representative, you will be responsible for:

  • Providing excellent customer service and support to our customers in the store and at the checkout.
  • Assisting customers with their queries and resolving any issues in a timely and professional manner.
  • Maintaining a clean and organized store environment, including restocking shelves and ensuring that products are displayed attractively.
  • Monitoring and maintaining the quality and freshness of our products.

Requirements

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills.
  • A positive and friendly attitude towards customers and colleagues.
  • Ability to work flexibly, including weekends and evenings.
  • Basic knowledge of retail operations and procedures.

Benefits

We offer a range of benefits to our employees, including:

  • A competitive salary and benefits package.
  • A 5% discount on purchases at PENNY and REWE stores.
  • A discounted Deutschlandticket for travel to and from work.
  • Free laundry service for work uniforms.

Work-Life Balance

We understand the importance of work-life balance and offer:

  • 6 weeks of annual leave.
  • A 2-week advance notice for work schedules.
  • Access to trained HR representatives for support and guidance.

Join Our Team

PENNY is an equal opportunities employer and welcomes applications from diverse candidates. We are committed to creating a positive and inclusive work environment where everyone can thrive.